AI Opportunities and Challenges alongside the Power of Listening and Human Connection with Niels Van Quaquebeke
Release Date: 11/23/2023
We Are Not Good Listeners Just Because We Need To Be: What Kindergarten Kids Can Teach Adults with Ingrid C. Nordli
listening SUPERPOWER podcast
Ingrid Nordli, Associate Professor in Linguistics at the UiT, the Arctic University of Norway in Tromsø. Ingrid has been putting a lot of time into understanding how we develop listening skills. She talks about how young children in kindergarten can be trained to become great listeners using the listening circle. Besides dedicating time to focus on children's listening development, she teaches university students language development, and academic writing. She was on the board of the International Listening Association and continues to be an active member. In this episode, we dive deep into...
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When Silence Speaks: Transforming Turbulent Times Through Deep Listening with Martin Farrell
listening SUPERPOWER podcast
Too many leaders miss the opportunity to have impact when it truly matters: the transformation that takes place when someone feels genuinely heard. This is especially important during turbulent times. It’s not just about reacting to a crisis, it’s about pausing for a moment to listen deeply. Without it, leaders risk isolation, poor decisions, and missed opportunities. Martin Farrell, crisis coach and bestselling author of “Good Leaders in Turbulent Times: How to Navigate Wild Waters at Work,” reveals how listening becomes a lifejacket for leaders navigating chaos. Drawing on decades of...
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The 15-Second Rule That Transforms Leadership: Why Pausing Beats Advice Every Time with Jonno White
listening SUPERPOWER podcast
We often believe that great leadership comes from being an exceptional speaker, someone who can command a room and deliver compelling presentations. But what if the real superpower lies in the opposite skill? In this episode of the Listening Superpower podcast, join me in conversation with Jonno White, an Australian leadership coach, podcast host, and author with over four years of podcasting experience and 236 episodes under his belt. Jonno shares his fascinating journey from believing speaking was his greatest strength to discovering that listening is the ultimate leadership tool. Jonno...
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The Art of Listening and The Power of Humor: A Conversation Connecting Life Experiences with Cartoonist Dave Coverly
listening SUPERPOWER podcast
Imagine a cartoon opening a door to transform a challenging conversation into a productive and meaningful conversation in your team. In this episode, we explore how listening and observation can engage humor which can shift our mindset and enhance our ability to engage with others meaningfully. Dave Coverly is the award-winning creator of the internationally syndicated cartoon Speed Bump, featured in hundreds of publications including The Washington Post, The New Yorker, and The Globe & Mail. A four-time winner of the National Cartoonists Society’s “Best Newspaper Panel” award,...
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Becoming More Relevant with the Better Listening Method: The Power of Active and Systemic Listening in Media Organizations with Nanna Holst
listening SUPERPOWER podcast
In this episode of the Listening Superpower Podcast, we're joined by Nanna Holst to delve into how the media landscape's evolution, driven by new platforms, shifting consumption, and AI advancements, is swamping audiences with more information, but not necessarily more insight. We discuss how traditional media must transform, using active listening and engagement to stay pertinent as a bridge between the public and those in authority, as outlined in her insightful report. (Link below) Nanna Holst is an experienced journalist, editor and project manager with a demonstrated history of...
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Don’t Interrupt Listening! The power of listening presence to transform conversations with James Cook
listening SUPERPOWER podcast
What if our effort to listen well actually interfered with the power of listening itself? What happens when we let go and allow listening to be about presence, depth, and genuine human connection? In this episode, we’re joined by James Cook, a learning and development specialist in coaching and team development at a large global organization. With 28 years of experience in fast-moving consumer goods—spanning process development, supply chain, business optimization, and leadership—James has spent his career fostering growth and transformation. An ICF- and EMCC-accredited coach, he’s...
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Black History Month: Listening to History to Illuminate the Present with Dr. Ramona Houston
listening SUPERPOWER podcast
Have you ever felt unheard in a conversation? Or wondered why society seems more divided than ever? Historian and podcast host Ramona Houston joins us to reveal how radical listening can bridge cultural divides, resolve conflicts, and reshape history. Ramona Houston is a U.S. historian specializing in African American and Mexican American history. As we celebrate Black History Month, Ramona shares her insights on the power of listening and its impact on understanding history and resolving conflicts. In this episode, she highlights the significance of radical listening—truly...
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Moving Beyond Bikini Medicine: Bridging Health Care Gaps with Listening and Science to Transform Women’s Health
listening SUPERPOWER podcast
We all appreciate the dedication of healthcare providers. Yet, with only 10-minute appointments and research historically centered on men, the quality of care is impacted. Every day, countless women leave doctor’s offices feeling unheard, dismissed, or worse—misdiagnosed. Their symptoms are downplayed, their concerns minimized—especially with conditions like menopause and endometriosis, which often take years to diagnose. This doesn’t just affect women; it impacts their families and the men who support them. But what if there were a better way? In this episode of the listening...
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Quiet Works, Making Silence The Secret Ingredient of the Workday with Joe McCormack
listening SUPERPOWER podcast
What if too much collaboration can hinder productivity? Our guest, author Joe McCormack, a communication expert who helps professionals navigate information overload, shares practical tips on how to balance collaboration with the essential quiet time needed for deep thinking. Joe McCormack is a communication expert who helps professionals navigate information overload. As an entrepreneur, he founded Sheffield Company and The BRIEF Lab, specializing in concise communication and leadership development. He's the author of "Brief," "Noise," and "Quiet Works," which address the...
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The Art of Asking Questions: Enhancing Communication Through Listening
listening SUPERPOWER podcast
Curious about the art of asking questions? Mike discusses the importance of crafting the right questions and how they can lead to deeper connections. Dr. Michael W. Purdy (PhD Ohio University) is co–editor with Deborah Borisoff (NYU) of Listening in Everyday Life: A Personal and Professional Approach (2nd ed). He has authored articles for the International Journal of Listening, (including two articles in 2015). His publications include: Listening and Qualitative Research, in Listening and Human Communication in the 21st Century; Listening and the Non–Technologized Self in Cultura De...
info_outlineUndoubtedly, AI has made significant contributions to various aspects of human life by automating countless tasks and eliminating the need for extensive manual labor.
However, a notable challenge arises as AI replaces the human workforce in many companies, resulting in a decline in human interaction skills.
This raises the question of whether life is becoming too monotonous.
In this AI-dominated world, where can listening find its place when challenges are minimized?
Niels Van Quaquebeke is an organizational psychologist based in Hamburg, Germany. He is recognized as one of the Top100 German-speaking business scholars under 40 (Handelsblatt). He is the recipient of multiple awards for his teaching and is frequently featured in public media.
In this episode, Niels explores how we can coexist with AI. Despite its incredible potential to transform various aspects of life, it is crucial to recognize the power of human communication and the ability to overcome challenges through human-to-human interaction and listening.
"The [ AI response] makes for a very enjoyable interaction where you don't feel stupid, you don't feel misunderstood. You feel somebody else is taking the time and somebody else actually communicates in a way with you that you understand. And you also feel seen." - Niels Van Quaquebeke
SUPERPOWER Notes:
01:02 - What Niels focus is now: I'm very interested now on how our relationships are formed, not only with each other through technology, but also with us AND technology.
02:02 - The Eliza Program and its Implications in human-AI interaction
03:32 - Paying attention to the Now, New, and Next of our relationship with technology
11:40 - How has AI helped people in communication and listening: "AI just has that patience to do it. And listening does require patience and AI has potentially all that processing power to listen to every nuance."
14:31 - The opportunities AI has afforded humans
20:02 - How AI has removed the social layer that hinders many of us to achieve certain things
28:51 - How to not live a boring life despite AI's advancement: Celebrate the human life that we have with each other and start building communities. Be more deliberate with how we interact with each other.
Key Takeaways:
"Listening is not just hearing, but also trying to understand." - Niels Van Quaquebeke
"When trying to understand, we're also not islands. We are connected to other sense-making systems that help us." - Niels Van Quaquebeke
"AI just has that patience to do it. And listening does require patience and AI has potentially all that processing power to listen to every nuance."- Niels Van Quaquebeke
"AI has the response resources at its disposal. It's not necessarily biased in one way, but it really has a whole bouquet of responses, how it can interact with you." - Niels Van Quaquebeke
"The [ AI response] makes for a very enjoyable interaction where you don't feel stupid, you don't feel misunderstood. You feel somebody else is taking the time and somebody else actually communicates in a way with you that you understand. And you also feel seen." - Niels Van Quaquebeke
"There's a lot of human potential in interacting with AI in the future that is yet to come."- Niels Van Quaquebeke
"I find it so interesting that we spend hours and hours pondering how to best prompt an AI; if we would spend the same hours and hours to think about how we could best have a conversation with another person just imagine the potential we could unleash between two people." - Niels Van Quaquebeke
"We spend hours pondering how to best prompt an AI; if we would spend the same hours to think about how we could best have a conversation with another person just imagine the potential we could unleash between two people." - Niels Van Quaquebeke
Notes/Mentions:
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Eliza Program: https://en.wikipedia.org/wiki/ELIZA
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Khan Academy: https://blog.khanacademy.org/learner-khanmigo/
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Niel’s Interview: Leaders and Asking Questions: The Surprising Discovery of What Is Needed to Find Solutions and Build Relationships with Niels Van Quaquebeke
Connect with Niels Van Quaquebeke:
Connect with Raquel Ark:
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Mobile: + 491732340722
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Podcast email: [email protected]