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AI Opportunities and Challenges alongside the Power of Listening and Human Connection with Niels Van Quaquebeke

listening SUPERPOWER podcast

Release Date: 11/23/2023

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listening SUPERPOWER podcast

Imagine a cartoon opening a door to transform a challenging conversation into a productive and meaningful conversation in your team.  In this episode, we explore how listening and observation can engage humor which can shift our mindset and enhance our ability to engage with others meaningfully. Dave Coverly is the award-winning creator of the internationally syndicated cartoon Speed Bump, featured in hundreds of publications including The Washington Post, The New Yorker, and The Globe & Mail. A four-time winner of the National Cartoonists Society’s “Best Newspaper Panel” award,...

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listening SUPERPOWER podcast

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listening SUPERPOWER podcast

Have you ever felt unheard in a conversation?  Or wondered why society seems more divided than ever? Historian and podcast host Ramona Houston joins us to reveal how radical listening can bridge cultural divides, resolve conflicts, and reshape history. Ramona Houston is a U.S. historian specializing in African American and Mexican American history.  As we celebrate Black History Month, Ramona shares her insights on the power of listening and its impact on understanding history and resolving conflicts. In this episode, she highlights the significance of radical listening—truly...

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listening SUPERPOWER podcast

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listening SUPERPOWER podcast

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listening SUPERPOWER podcast

In this episode, we have the pleasure of speaking with Liz, a respected voice in the realm of listening and cultural dynamics. Liz brings a unique perspective on how listening varies across different cultures and the importance of adapting our listening styles to foster deeper connections. Dr. Elizabeth S. Parks is an instructor at the University of Nevada Las Vegas. An affiliate faculty with the Colorado School of Public Health. Dr. Parks' work is at the intersection of social science and the humanities and explores how we can improve listening across diversity and difference. Today, she has...

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listening SUPERPOWER podcast

Are you tired of being just another leader? Want to inspire your team, drive innovation, and build lasting relationships? The secret lies in a skill you may have overlooked: listening. Effective leadership often hinges on a surprising skill that can go unnoticed: listening. Raquel Ark shares that listening isn't just a soft skill; it's a powerful skill that can shape how you lead and influence. Imagine leading a team that's motivated, engaged, and full of ideas. Effective listening fosters trust, respect, and a positive work culture. It's can play an important role in increasing productivity...

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Undoubtedly, AI has made significant contributions to various aspects of human life by automating countless tasks and eliminating the need for extensive manual labor. 

However, a notable challenge arises as AI replaces the human workforce in many companies, resulting in a decline in human interaction skills. 

This raises the question of whether life is becoming too monotonous.

In this AI-dominated world, where can listening find its place when challenges are minimized?

Niels Van Quaquebeke is an organizational psychologist based in Hamburg, Germany. He is recognized as one of the Top100 German-speaking business scholars under 40 (Handelsblatt). He is the recipient of multiple awards for his teaching and is frequently featured in public media. 

In this episode, Niels explores how we can coexist with AI. Despite its incredible potential to transform various aspects of life, it is crucial to recognize the power of human communication and the ability to overcome challenges through human-to-human interaction and listening.

"The [ AI response] makes for a very enjoyable interaction where you don't feel stupid, you don't feel misunderstood. You feel somebody else is taking the time and somebody else actually communicates in a way with you that you understand. And you also feel seen." -  Niels Van Quaquebeke

SUPERPOWER Notes:

01:02 - What Niels focus is now: I'm very interested now on how our relationships are formed, not only with each other through technology, but also with us AND technology.

02:02 - The Eliza Program and its Implications in human-AI interaction

03:32 - Paying attention to the Now, New, and Next of our relationship with technology

11:40 - How has AI helped people in communication and listening: "AI just has that patience to do it. And listening does require patience and AI has potentially all that processing power to listen to every nuance."

14:31 - The opportunities AI has afforded humans

20:02 - How AI has removed the social layer that hinders many of us to achieve certain things

28:51 - How to not live a boring life despite AI's advancement: Celebrate the human life that we have with each other and start building communities. Be more deliberate with how we interact with each other.

Key Takeaways:

"Listening is not just hearing, but also trying to understand." -  Niels Van Quaquebeke

"When trying to understand, we're also not islands. We are connected to other sense-making systems that help us." - Niels Van Quaquebeke

"AI just has that patience to do it. And listening does require patience and AI has potentially all that processing power to listen to every nuance."-  Niels Van Quaquebeke

"AI has the response resources at its disposal. It's not necessarily biased in one way, but it really has a whole bouquet of responses, how it can interact with you." -  Niels Van Quaquebeke

"The [ AI response] makes for a very enjoyable interaction where you don't feel stupid, you don't feel misunderstood. You feel somebody else is taking the time and somebody else actually communicates in a way with you that you understand. And you also feel seen." -  Niels Van Quaquebeke

"There's a lot of human potential in interacting with AI in the future that is yet to come."-  Niels Van Quaquebeke

"I find it so interesting that we spend hours and hours pondering how to best prompt an AI; if we would spend the same hours and hours to think about how we could best have a conversation with another person just imagine the potential we could unleash between two people." -  Niels Van Quaquebeke

 

"We spend hours pondering how to best prompt an AI; if we would spend the same hours to think about how we could best have a conversation with another person just imagine the potential we could unleash between two people." -  Niels Van Quaquebeke

Notes/Mentions:

Connect with Niels Van Quaquebeke:

 

 

Connect with Raquel Ark: