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086: Committed to the Conversation: Why is the Homeownership Gap Still So Wide?

Center for REALTOR® Development

Release Date: 06/23/2023

111: Center for REALTOR® Development 111: 2025 National & Local Market Outlook with Dr. Jessica Lautz from NAR: Part 2 show art 111: Center for REALTOR® Development 111: 2025 National & Local Market Outlook with Dr. Jessica Lautz from NAR: Part 2

Center for REALTOR® Development

Welcome, friends, to the Center for REALTOR® Development podcast from the National  Association of REALTORS®. We are here in Part 2 with my guest, Dr. Jessica Lautz from NAR. Dr.  Lautz is the Deputy Chief Economist and Vice President of Research at the National Association  of REALTORS®.  We are releasing this interview in two episodes. This is Part 2.  Now, each one of these episodes stands alone, but we encourage you to start with Episode 1 or  even go back to it for some more context.  [1:10] Welcome back, my favorite data researcher! Thank you so much...

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110: Center for REALTOR® Development: 2025 National & Local Market Outlook with Dr. Jessica Lautz from NAR: Part 1 show art 110: Center for REALTOR® Development: 2025 National & Local Market Outlook with Dr. Jessica Lautz from NAR: Part 1

Center for REALTOR® Development

Welcome, friends to the Center for REALTOR® Development podcast from the National  Association of REALTORS®. I am so glad you are joining me and today’s guest, Dr. Jessica Lautz  from NAR.  Dr. Lautz is the Deputy Chief Economist and Vice President of Research at the National  Association of REALTORS®. I love, love, love my data friends and I always learn things to help me  and my clients. These trends are so huge when talking with our clients and preparing ourselves,  as well as just getting in the nitty gritty because our clients are looking at that...

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109: Center for REALTOR® Development: Mastering Win-Win Negotiation Strategies  with Evan Fuchs: Part 2 show art 109: Center for REALTOR® Development: Mastering Win-Win Negotiation Strategies with Evan Fuchs: Part 2

Center for REALTOR® Development

Evan Fuchs is back with us for Part 2 of our conversation on negotiation, a favorite topic of mine!  Welcome back!  Markets will shift, and changes are happening. We need to remember the core tenets and basics  of good negotiation while remembering that the details change from client to client. Some of you  work in different markets or states, and you need to be aware of those details to help you negotiate specifically for what you and your client need. Negotiation is one of those significant  topics I suggest we learn about constantly.  Evan Fuchs is a 28-year...

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108: Center for REALTOR® Development: Mastering Win-Win Negotiation Strategies  with Evan Fuchs: Part 1 show art 108: Center for REALTOR® Development: Mastering Win-Win Negotiation Strategies with Evan Fuchs: Part 1

Center for REALTOR® Development

Today’s topic is so essential: negotiation! It has always been important. As our markets have  been shifting and industry changes are happening, we need to go back to remembering the basic  and core tenets of good negotiation while also understanding the nuanced parts of that shift  within the market and the specific needs of our clients.  My guest today, Evan Fuchs, is a 28-year award-winning REALTOR® and industry leader from  Bullhead City, Arizona. Negotiation is one of those topics we need to learn about all the time.  Unless you’re writing a book on...

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107: Center for REALTOR® Development: Tech Meets Property: AI Trends in Real Estate  with Dan Weisman: Part 2 show art 107: Center for REALTOR® Development: Tech Meets Property: AI Trends in Real Estate with Dan Weisman: Part 2

Center for REALTOR® Development

We are in Part 2 of my conversation with Dan Weisman about AI in the real estate industry. Dan is  a director of innovation strategy in the Strategic Business Innovation and Technology Group at  the National Association of REALTORS®. In his role, he researches technology, strategizes what  this tech may mean in the future, and builds relationships with tech leaders to better understand and drive innovation in the real estate space.  This episode is where we get practical, starting with using generative AI instead of Google for  searches. How would that help you? What...

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106: Center for REALTOR® Development: Tech Meets Property: AI Trends in Real Estate  with Dan Weisman: Part 1 show art 106: Center for REALTOR® Development: Tech Meets Property: AI Trends in Real Estate with Dan Weisman: Part 1

Center for REALTOR® Development

Today, we will talk about AI in the real estate industry with Dan Weisman, a director of innovation  strategy in the Strategic Business Innovation and Technology Group at the National Association  of REALTORS®. In his role, he researches technology, strategizes on what this tech may mean in  the future, and builds relationships with tech leaders to understand better and drive innovation in  the real estate space. He is in the thick of thought leadership, creating new things for us.  I asked him how I, as an agent, could personally use AI to help me in my business....

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105: Center for REALTOR® Development: Buying that First Home: Insights from a Gen Z Buyer and Generational Trends with Ali Whitley and Martin Whitley: Part 2 show art 105: Center for REALTOR® Development: Buying that First Home: Insights from a Gen Z Buyer and Generational Trends with Ali Whitley and Martin Whitley: Part 2

Center for REALTOR® Development

Today we have Ali Whitley and her son Martin Whitley back with us for Episode 2, where we  discuss generational dynamics in the workplace and with our clients. Martin tells us more about  his journey and how he decided he needed the specific house he purchased. There might be a pet  involved! We discuss how it is a discouraging time for first-time home buyers, but there are ways  you can get into the market. These two episodes are great to share with your clients! We are  talking to REALTORS®, but this conversation is great for giving hope to potential buyers...

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104: Center for REALTOR® Development: Buying that First Home: Insights from a Gen Z Buyer and Generational Trends with Ali Whitley and Martin Whitley: Part 1 show art 104: Center for REALTOR® Development: Buying that First Home: Insights from a Gen Z Buyer and Generational Trends with Ali Whitley and Martin Whitley: Part 1

Center for REALTOR® Development

People are all different. With an open attitude on our part, they are a constant source of opportunity for education, and learning. I love learning from other people. One of my favorite topics over the last 10 years or more has been about generations. I’ve been learning and teaching about how people of different generations act and react since I began teaching the Senior Real Estate Specialist course in 2009. While stereotyping people is never good as a general rule, there are some things we can learn from studying cultural differences and commonalities within a group. My guests this month,...

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103: Helping Your Buyers Purchase New Construction with  Trenesha Harrison Part 2 show art 103: Helping Your Buyers Purchase New Construction with Trenesha Harrison Part 2

Center for REALTOR® Development

Here we are, back with Trenesha Harrison, for Episode 2 on New Construction. In our first episode, we discussed new construction from the perspective of the on-site agent, which is how Trenesha started in real estate. In this episode, we’ll discuss how to help you be more prepared as a buyers’ agent, bringing your buyer to the new home community. The two episodes go together, so we suggest you listen to both.   Trenesha lives in Oklahoma City, Oklahoma, and she loves new construction because it’s always changing; it’s always different, and there’s so much that we can learn from...

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102:  Helping Your Buyers Purchase New Construction with  Trenesha Harrison Part 1 show art 102: Helping Your Buyers Purchase New Construction with Trenesha Harrison Part 1

Center for REALTOR® Development

I love to be able to participate with my buyer clients when they want to buy new construction. I have bought two new homes, and I love the process of choosing what I want, watching it get built, then knowing how it was built, and having time to make a plan for the move. It’s not for everyone but it is a great option for a lot of people, and it is generally a bit more reliable than what we encounter with resale purchases; not always, but generally. Not all agents feel comfortable selling new construction, though. My guest this month, Trenesha Harrison, and I are going to help you see the...

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More Episodes

In this bonus episode, we are joined by a member of the NAR staff, Alexia Smokler, a staff executive to NAR’s Fair Housing Policy Committee. That description does not begin to convey all the work that she does on our behalf and on behalf of the clients we serve. She has been key in developing the Bias Override class and Fairhaven.realtor. We are excited to discuss the programs she manages as well as learn what agents are doing in the marketplace, in this bonus episode!

 

[1:40] Monica welcomes and introduces Alexia Smokler, the Director of Fair Housing Policy and Programs for NAR. 

[2:19] Alexia discusses several of the educational programs she delivers such as Fairhaven, implicit bias training, NAR’s Fair Housing Champion award, and licensure reform efforts under the ACT Initiative, which NAR rolled out after the Newsday investigation in Long Island.

[3:52] Monica asks Alexia for definitions of Fair Housing, DEI, and Implicit Bias.

[8:18] Alexia discusses the difference between prejudice and discrimination.

[8:50] It’s important to distinguish that you can be engaging in discrimination without holding feelings of prejudice. This is discussed in the Implicit Bias course. 

[13:06] Alexia describes the Bias Override course. The problem with mental shortcuts is when they’re about people and they’re based on stereotypes. 

[16:57] The Bias Override course brings new terms to your mind. It helps you describe things you have felt and gives a name to it. Monica speaks of the trip she and her daughter took to Japan where there are not a lot of Westerners. 

[19:02] Alexia ties Monica’s Japan experience to the Bias Override course. She had the experience of being the minority and being the out-group. 

[20:53] Alexia speaks of studies that show that discrimination shrinks the economy. The wealth they would have generated that would have created more jobs does not get created.

[21:56] Morgan Stanley’s study found that lending discrimination had kept five million people out of home ownership nationwide.

[25:03] The wealth gap is not just attributable to differences in income. It’s also because of the historical support of White people to become homeowners.

[25:48] Alexia tells how the government involved itself in home ownership. They created the FHA which distributed loans according to redlining maps and most of the mortgages went to White people. 

[26:54] Black GIs were not able to get mortgages from lenders. They didn’t get to buy a house and pass that wealth down. 

[28:53] Lending discrimination is a big problem and it’s not just against People of Color. It’s also against women and people with disabilities. Loan officers need more Fair Housing training. Monica cites the books The Sum of Us and The Color of Law.

[31:30] In a couple of decades, we’ll be a majority-minority country. There will be no one majority group. We need to be ready to serve different kinds of people or we will miss out.

[32:56] Fairhaven.realtor is an interactive real estate simulation. You go into a fictional town and your task is to sell four homes in six months. You go through different scenarios where you encounter different kinds of discrimination taken from real Fair Housing cases or members’ FAQs. 

[43:09] The Fair Housing Champion Award was launched as part of the culture change around Fair Housing to celebrate people who are helping clients overcome historic barriers. Alexia discusses one applicant who stood out. 

[49:28] Alexia’s final word: What agents do is much more important than a transaction. It’s about the wealth that’s generated from a transaction that will impact generations. 

[50:37] The minimum that agents can do is to keep the highest standard of compliance with the law and take training and classes. Alexia offers ideas on how to help make it better in your community.

[53:04] All NAR certification and designation courses give you skills that help you level up your business so you can serve all your clients and your community better. 

 

Tweetables:

 

“DEI supports Fair Housing. So, if we’re inclusive, if we’re diverse, and if we’re open to different perspectives, then it naturally follows that we’re going to treat consumers better because we have that lens on how we approach everybody.” — Alexia Smokler

 

“Once you start making those assumptions, you’re down a dangerous road.” — Alexia Smokler

 

“Black folks earn 60% of the income that White people earn. But they have only about 12% of the wealth. … The average wealth of a White person [with] a high school education is higher than the wealth of a Black or Hispanic person who has a college education.” — Alexia Smokler

 

“Loan officers need more Fair Housing training.” — Alexia Smokler

 

Guest Links:

 

Alexia Smokler

[email protected]

Fair Housing Champions: https://www.nar.realtor/fair-housing/fair-housing-champion-award

Bias Override Class: https://www.nar.realtor/fair-housing/bias-override-overcoming-barriers-to-fair-housing

The Sum of Us: What Racism Costs Everyone and How We Can Prosper Together, by Heather McGhee

The Color of Law: A Forgotten History of How Our Government Segregated America, by Richard Rothstein

Long Island Divided

 

NAR Resource Links
At Home With Diversity®

Bias Override Class

Fairhaven.REALTOR

NAR’s ACT! initiative

 

Additional Links:

 

Microcourses found at Learning.REALTOR. Use the coupon code PODCAST to obtain 15% off the price of any microcourse!

 

Crdpodcast.realtor

Learning.REALTOR — for NAR Online Education

Training4RE.com — List of Classroom Courses from NAR and its affiliates

CRD.Realtor — List of all courses offered

 

Host Information:

Monica Neubauer

Speaker/Podcaster/REALTOR®

[email protected]

MonicaNeubauer.com

FranklinTNBlog.com

 

Monica’s Facebook Page

Facebook.com/Monica.Neubauer

Instagram

Instagram.com/MonicaNeubauerSpeaks

 

Guest Bio

 

Alexia Smokler

Alexia Smokler represents NAR’s positions on Fair Housing to Congress and federal agencies and leads NAR’s ACT! initiative, which emphasizes Accountability, Culture Change, and Training to advance fair housing in the industry. She led the development of Fairhaven: A Fair Housing Simulation, and Bias Override: Overcoming Barriers to Fair Housing. Alexia also oversees NAR’s discrimination self-testing program for real estate brokerages, NAR’s fair housing real estate licensure reform efforts, and other projects aimed at closing racial and ethnic homeownership gaps. Alexia serves as staff executive to NAR’s Fair Housing Policy Committee and writes and speaks regularly on fair housing issues to audiences around the country. Her 2021 cover story for REALTOR® Magazine, Repairers of the Breach, won several awards for excellence in business-to-business journalism.

 

Before joining NAR, Alexia worked in fair housing enforcement at HUD, on the staff of Congressman John Conyers, Jr., and with nonprofit civil rights organizations. She is admitted to practice law in Maryland and holds a law degree from the University of California, Berkeley, School of Law; a master's degree in public affairs from Princeton University’s School of Public and International Affairs; and a bachelor’s degree in government from Smith College. She lives in Alexandria, Virginia.