How Business Can Do the Right Thing in a Turbulent World with Alison Taylor
The Remarkable Leadership Podcast
How is leadership evolving? Alison Taylor suggests the traditional approach of focusing on shareholder value and legal compliance is no longer sufficient in today's world. Kevin sits down with Alison and they discuss the evolving role of business ethics and the challenges leaders face in today's complex world. She emphasizes the importance of thinking holistically, aligning internal departments, and creating a culture of accountability. She also highlights the changing nature of leadership and the need for leaders to prioritize diversity, psychological safety, and social skills. Meet...
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Finding Better Solutions to Your Problems
The Remarkable Leadership Podcast
Kevin Eikenberry tackles a universal challenge—finding better solutions to your problems. Drawing from unique perspectives and creative thinking strategies, Kevin shares six ways to enhance your problem-solving skills. Whether you're a seasoned leader or just starting out, this episode will equip you with the tools to think outside the box and discover new solutions. Don't forget to subscribe to stay updated on our latest episodes! Unleashing Your Remarkable Potential: My name is Kevin Eikenberry and I’m here to help you reach your goal as a leader and a human being with Remarkable TV and...
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Navigating the Hidden Dangers of Career Success with Pete Steinberg
The Remarkable Leadership Podcast
Imagine being in a state of shock—your body functions, but you feel powerless. Pete Steinberg draws a parallel between this experience and the sensation leaders face when transitioning to new roles or levels within their organizations. Despite the appearance of normalcy, you find yourself navigating uncharted waters, with meetings happening and teams moving, yet a lack of control prevails. Pete offers insights on how to navigate these changes with intentionality and self-awareness. He discusses the authentic leadership model, highlighting the importance of purpose, role expectations,...
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Ask Yourself This Question - Thoughts from Kevin
The Remarkable Leadership Podcast
In this episode of Remarkable TV and the Remarkable Leadership podcast, Kevin Eikenberry explores a simple but powerful question that can enhance your communication skills, improve your relationships, and help you become a more effective leader. Discover the impact of asking yourself "Why am I talking?" (WAIT) and how it can transform your interactions. Your Remarkable Day: My name is Kevin Eikenberry and I’m here to help you reach your goal as a leader and a human being with Remarkable TV and the Remarkable Leadership Podcast. I am also the Chief Potential Officer of The Kevin Eikenberry...
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Leading From the Inside Out with Errol Doebler
The Remarkable Leadership Podcast
How do you move through stressful situations? Errol Doebler suggests you become an "ice cold” leader. Errol explains that science says our nervous system resets with cold (ice bath, cold shower…). When we clear our minds, we can focus on problem-solving. Errol shares his five-element process for problem-solving and decision-making and provides a framework for self-awareness and reflection. This process not only enhances individual leadership skills but also has a ripple effect on teams and organizations. By modeling self-awareness and reflection, leaders create a culture of continuous...
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The Value of Hope - Thoughts from Kevin
The Remarkable Leadership Podcast
Explore the powerful impact of hope in leadership and personal development. Learn how blending hope with strategic planning, effort, and preparation can significantly boost your confidence, attitude, resilience, and belief, setting you up for great success. Your Remarkable Day: My name is Kevin Eikenberry and I’m here to help you reach your goal as a leader and a human being with Remarkable TV and the Remarkable Leadership Podcast. I am also the Chief Potential Officer of The Kevin Eikenberry Group. We provide speaking, training, consulting, and coaching services to organizations who...
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The Friction Project with Bob Sutton
The Remarkable Leadership Podcast
Is it better to prioritize making tasks quick and easy, or should you consider making them slower and more difficult? Bob Sutton suggests smart leaders can make the right things easier and the wrong things harder. Sutton joins Kevin to discuss the challenges faced by organizations as they grow, emphasizing the importance of recognizing both good and bad friction within teams and processes. He highlights the need to balance speed and thoroughness in decision-making, using examples like Google's hiring process evolution and the impact of inefficient workflows on employee morale and productivity....
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The Skills You Need to Lead in Business Today with Nathan Kracklauer
The Remarkable Leadership Podcast
Traditional MBA programs boast valuable curricula, accreditation, and networking - but at what cost? Kevin is joined by Nathan Kracklauer, the co-creator of the disruptive 12-week MBA program. They discuss the promises and pitfalls of conventional MBA degrees. Nathan provides an insider's perspective on the core skills every modern leader needs to cultivate - a blend of the numbers and the people. Further, he shares the often-overlooked key to effective decision-making: alignment trumps agreement. Meet Nathan Nathan's Story: Nathan Kracklauer is the co-author of The 12-Week MBA:...
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It's OK to Be Foolish
The Remarkable Leadership Podcast
Kevin Eikenberry explores the idea that it's perfectly okay to be a little foolish sometimes. Timed around April Fool's Day, Kevin delves into why being foolish, in the sense of being absurd or ridiculous, can be beneficial for creativity, learning, and making memorable experiences. He encourages us to step out of our norms and embrace a bit of foolishness in our lives. Tune in to discover how embracing your foolish side can lead to growth and joy! Your Remarkable Day: My name is Kevin Eikenberry and I’m here to help you reach your goal as a leader and a human being with Remarkable TV...
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How to Inspire By Being Inspired with Yosi Amram
The Remarkable Leadership Podcast
We’ve heard emotional intelligence is important for relationships. What about spiritual intelligence? Yosi Amram explains that spiritual intelligence isn't about religious beliefs but the embodiment of virtues like purpose, gratitude, joy, and integrity, which lead to a more fulfilling life. Spiritual intelligence involves embodying timeless virtues like purpose, service, gratitude, integrity, and intuition. Yosi also discusses the 7 dimensions that make up spiritual intelligence. These include meaning, grace, inner-directed, community, presence, truth, and wisdom. Spiritual...
info_outlineWe have the tools for accounting principles, and these have remained unchanged for years. Yet we have no real tool to measure customer loyalty, and every bit of cash flow starts with cash from the customer’s pocket. Kevin is joined by Rob Markey. He is the author of a new Harvard Business Review article on how to run a company to maximize customer value, “Are You Undervaluing Your Customers?" He is also the co-author of The Ultimate Question 2.0. Rob believes that customer loyalty and company success go hand in hand. Companies with high satisfaction rankings grow revenues roughly 2.5 times as fast as their industry peers. Leaders need to find ways to get the voice of the customer in front of the entire organization, not just sales or customer service (regardless of the size of the organization.) Rob also shares ways to destroy customer value (a lesson on what not to do).
In this episode, Rob discusses:
- Customer value.
- Leading for loyalty.
- Relationship recovery.
This episode is brought to you by...
13 Days to Remarkable Leadership, a free leadership video series based on Kevin's book, Remarkable Leadership. You can learn more at https://remarkablepodcast.com/13days
Additional Leadership Resources
- Book Recommendations:
- The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World by Fred Reichheld and Rob Markey
- The Essential Drucker: The Best of Sixty Years of Peter Drucker's Essential Writings on Management by Peter F. Drucker
- Blindness by Jose Saramago
- Are You Undervaluing Your Customers?
- Net Promoter System Podcast
- Net Promoter System
- Connect with Rob Markey:
- Related Podcast Episodes: