Focus Locally To Find Local Design Clients - RD222
Resourceful Designer: Strategies for running a graphic design business
Release Date: 06/29/2020
Resourceful Designer: Strategies for running a graphic design business
Welcome back to Resourceful Designer! I’m Mark, and today I want to share a unique perspective I’ve gained as both a graphic designer and someone with a growing collection of tattoos. I got my first tattoo at 53, thanks to my talented daughter who became a tattoo artist, and now, at 56, I have six pieces inked on my body, each with a story. In this episode, I’ll talk about how the permanence of tattoos has made me reflect on the power we have as designers: in our world, designs aren’t set in stone like tattoos are. We have the flexibility to tweak, evolve, and improve our work, even...
info_outlineResourceful Designer: Strategies for running a graphic design business
Welcome to Resourceful Designer! I’m Mark, and in this episode, I’m sharing practical advice for home-based graphic and web designers looking to make more money, without taking on more clients or raising your rates. I’ll tell you a story about learning to let go, and how sometimes, we hang onto tools, subscriptions, and services in our business that quietly drain our bank accounts month after month. I walk you through a step-by-step subscription audit, showing you how to identify essential expenses, cut out the things you don’t need, and consolidate tools where possible. It’s not...
info_outlineResourceful Designer: Strategies for running a graphic design business
Welcome to Resourceful Designer! I'm Mark, your host, and today, I want to share a powerful story that brilliantly illustrates how to handle price negotiations with grace while standing firm in your professional worth. Like many designers, I’ve encountered those budget conversations that can make your heart sink, the ones where a promising client comes in, but their budget just doesn’t match the value you know you can deliver. In this episode, I reflect on an invaluable lesson I learned from a fellow designer I met years ago in Montreal. He went from being the “affordable option” to...
info_outlineResourceful Designer: Strategies for running a graphic design business
Welcome to Resourceful Designer! I’m Mark, and today I want to share something fascinating that can make a real difference in how you communicate with your design clients. Did you know that the pronoun you use, choosing “I” instead of “we”, can actually impact whether or not a client hires you? Most of us, especially solopreneurs, try to sound bigger and more established by saying “we” when talking to clients, but research shows that using “I” instead creates a stronger emotional connection. When I use “I” instead of “we,” clients see me as more personally invested...
info_outlineResourceful Designer: Strategies for running a graphic design business
Hey there, design friends! Welcome to Resourceful Designer, your go-to podcast for running a successful design business. Today, I’m diving into one of the most nerve-wracking yet crucial decisions every designer faces: when and how to raise your prices. I know just how tough it can be; I’ve been there myself, wrestling with doubts and worries about how clients will react. In this episode, I’ll walk you through 10 essential things you need to consider before raising your rates, so you can approach your pricing strategy with confidence and clarity. We’ll talk about everything from...
info_outlineResourceful Designer: Strategies for running a graphic design business
Welcome to Resourceful Designer! I’m Mark Des Cotes, and in today’s episode, I’m diving into something that hits home for so many of us: networking as an introverted designer. Did you know that over 85% of designers are introverts? Yet, building a thriving design business still relies heavily on forging professional relationships, which can feel like a real challenge when you recharge by spending time alone. I’ll share my own journey from dreading networking events to actually enjoying them, and I’ll bust the myth that being introverted means being shy or antisocial. Instead,...
info_outlineResourceful Designer: Strategies for running a graphic design business
Welcome back to Resourceful Designer! I’m Mark Des Cotes, and today I want to open up about five major mistakes that can seriously damage your design career; mistakes I’ve witnessed and, yes, even fallen into myself. Through my own experiences, from the pitfalls of handshake agreements to the lessons I’ve learned the hard way, I’ll give you practical advice to help you avoid these mistakes. My goal is to help you run a thriving, professional design business that not only creates beautiful work but is built to last. So, grab a pen and paper, get ready to reflect on your own...
info_outlineResourceful Designer: Strategies for running a graphic design business
Hey there, my design friend! Today on Resourceful Designer, I want to share a story about why I was genuinely happy that a client didn’t pay their invoice. Sounds odd, right? But it all comes down to the power of client relationships—the foundation of any successful design business. I’m diving into how going above and beyond for your clients (even working for free at times) can deliver incredible ROI, like solidifying long-term partnerships and generating referrals that keep your business thriving. I’ll share specific examples from my own journey, how strategically offering free work...
info_outlineResourceful Designer: Strategies for running a graphic design business
Hey there, it’s Mark from Resourceful Designer. Have you ever looked at your own design work and thought, "I’m not good enough to charge for this," or landed a big client and immediately worried that they’d soon figure out you’re not as talented as they think? If that sounds familiar, you’re definitely not alone. In fact, about 70% of creatives experience what’s known as impostor syndrome, a nagging feeling that your success is just luck and you don’t really belong. On today’s episode, I’m digging deep into this all-too-common struggle for designers. Inspired by a recent...
info_outlineResourceful Designer: Strategies for running a graphic design business
Hey fellow designers, welcome back to another episode of Resourceful Designer! I’m Mark Des Cotes, and today I’m diving into a topic that every design business thrives on: word of mouth referrals. Recently, I had a reminder of just how powerful this can be, a client from 25 years ago, whose logo I designed back in my print shop days, still refers people to me! That got me thinking about how important, yet overlooked, word of mouth marketing really is. In this episode, I break down the five T’s of word of mouth marketing: Talkers, Topics, Tools, Taking Part, and Tracking. These aren’t...
info_outlineFind local design clients to grow your business.
If you want to grow your design business, your best chance is to find local design clients to work with. After all, it’s much easier to find a client among the people who know you.
Of course, as your design business grows, you’ll want to expand your reach and acquire clients farther and farther away until you have a global range, that’s the dream. But never forget where you started, because, in a pinch, your local client market is where you’ll find the most help and the most work.
When I first started my design business, all of my clients were within 20 kilometres from me. As my business grew, so did the radius of my client base. 20 kb became 100 km, then 200 km and soon it was all of Canada. Then I started acquiring clients across the USA. Now, I work with people around the globe.
But even with that wide-spanning net of clients, my closest connections and best relationships are with my local design clients in my area. And I’m not alone. Ask any successful designer, and they’ll tell you there’s something special about working with local clients.
For one thing, it’s easier. When working with distant clients, there’s so much you need to learn about them and their environment.
- Where are they located?
- Where are their target market located?
- What’s their local environment like?
- What’s their local competition like?
- And so forth.
But with local design clients, you have the inside scoop. There’s a good chance you’re already familiar with where the client is located. If not, it’s easy for you to become familiar. You know the local environment. You know or can quickly determine their competition.
All of this “inside knowledge” of your local area gives you an advantage over designers from outside your local area.
Plus, you can sit down and talk face-to-face with local design clients, which can only deepen that oh-so-important designer-client relationship.
From a local client’s perspective, I’m sure they would prefer to work with a local designer rather than someone they can only interact with over the phone or the internet. Not to mention, most people feel good when they support local businesses.
Focusing locally is more important now than ever.
It’s now more important than ever to embrace a Shop Local mentality. COVID-19 has taken its toll on businesses everywhere. I’m sure your local economy took a hit. Nobody knows how long this will go on, but as companies start opening up again, it’s essential to support them however you can.
Those business clients think the same way. If they need the help of a graphic or web designer, their first thought will be to focus locally for someone before looking elsewhere. That designer should be you.
Make it easier for local design clients to find you.
Here are some tips to help you get noticed in your local area.
1) Your marketing should have a local presence.
Make sure your website prominently displays your address. Clients searching locally for a designer will look for your address to confirm you’re local. Clients who are not searching locally won’t care what your address is and won’t bother looking at it.
Carry business cards with you everywhere you go and leave one or two behind at opportune moments.
2) Join local organizations.
Organizations such as your local Chamber of Commerce and other business groups are great ways to spread the word about your design services.
You can also get involved with local charities. Join their board of directors to committees. Your child school might have a parent committee you can join as well.
Business networking groups are another excellent opportunity to get your name out there.
Remember, It’s not who you know, but who knows you.
3) Submit your business to local directories.
A great way to be discovered is to be listed in as many local directors as possible. Local municipalities, chamber of commerce, business groups, newspapers, etc. often host directories of local businesses. Find out how your business can be included.
Make sure you are listed in Google My Business so you can be found in local online searches.
4) Do local SEO
You know the importance of SEO. However, not everyone knows the importance of local SEO. Local SEO requires a different strategy to ensure you’re not only found by local searchers but that you show up as close to the top as possible.
5) Pay for locally targetted ads.
Platforms such as Facebook, Instagram, LinkedIn and Google all offer a way to target ads to your local area. Take advantage of this feature and promote your business to those around you who can benefit from your services.
Local design clients are there if you look.
There are many local design clients and local businesses in your area that can use someone like you. And even though it’s great to work with clients around the globe, you shouldn’t neglect the ones in your own backyard. When it comes down to it, they’re the ones that are more likely to remain loyal when times get tough. They’re more likely to refer you to others. And they’re most likely to support a fellow local business.
Make sure you’re doing everything you can to get yourself and your services in front of local design clients and businesses.
How much effort do you put into finding local design clients?
Let me know by leaving a comment for this episode.
Resource of the week LBGT+ Chamber of Commerce
LBGT+ entrepreneurs and business owners have a great resource in the LBGT+ Chamber of Commerce. Similar to all Chamber of Commerces, these ones aim to help businesses run by LBGT+ community members.
There are many LBGT+ Chamber of Commerces around the world. Check your local area to see if there's one nearby. Here are links to the Canadian and American national branches.