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Be Careful What You Ask: A Lesson in Getting Valuable Feedback - RD344 show art Be Careful What You Ask: A Lesson in Getting Valuable Feedback - RD344

Resourceful Designer: Strategies for running a graphic design business

Welcome to another episode of Resourceful Designer. I'm your host, Mark, and today, I've got an interesting topic inspired by a friend’s podcast. You know, it's funny how ideas for podcast episodes can come from the most unexpected places. Sometimes, I meticulously plan out a topic, but other times, like today, a random sentence can spark an idea. Today, we’re discussing the importance of asking specific questions, especially in our design businesses. This concept hit home for me through my TV show podcasts like Under the Dome, Orphan Black, and The Expanse. When I started asking targeted...

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Generational Clients, And how to Lose Them - RD343 show art Generational Clients, And how to Lose Them - RD343

Resourceful Designer: Strategies for running a graphic design business

In this episode of Resourceful Designer, I share a cautionary tale about losing generational clients and the critical lesson I've learned from my mistakes. Whether you're dealing with family-run businesses or companies with long-standing leadership, you'll discover the importance of building relationships with the next generation to ensure client loyalty. Listen as I recount personal stories and offer valuable insights to help you avoid falling into the same trap. Don't miss this crucial episode that could save your client base in the years to come!

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Redefining Your Introductory Hook To Capture Clients - RD342 show art Redefining Your Introductory Hook To Capture Clients - RD342

Resourceful Designer: Strategies for running a graphic design business

In this episode of Resourceful Designer, I delve into the crucial aspect of redefining your introductory hook to capture clients effectively. I discuss the significance of crafting a compelling introduction on your website and other marketing materials that resonates with your target audience's "What's in it for me?" mindset.  By analyzing examples of website hooks, I emphasize the importance of conveying the value you offer to potential clients right from the start. Join me as I explore the power of a well-crafted hook in attracting and retaining clients, helping you grow and succeed in...

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Engage More, Talk Less - The Key to A Thriving Design Business - RD341 show art Engage More, Talk Less - The Key to A Thriving Design Business - RD341

Resourceful Designer: Strategies for running a graphic design business

Welcome back to another insightful episode of Resourceful Designer, where today's message is all about the art of engagement over trivial chatter. I'm your host, Mark Des Cotes, and in episode 341 we dive deep into the importance of engaging more and talking less. We explore how the wisdom of an elementary school teacher, who emphasizes understanding her students to truly elevate their learning, can be a powerful lesson for us as graphic designers in our own client interactions. I'll share with you how critical it is to connect with clients on a level that goes beyond flaunting our design...

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Are Your Design Clients Time Or Money Minded - RD340 show art Are Your Design Clients Time Or Money Minded - RD340

Resourceful Designer: Strategies for running a graphic design business

Welcome to episode 340 of Resourceful Designer. Today we're diving into an intriguing question: Are your design clients time or money minded? We'll unpack the significance of understanding whether your clients value their time over their money or vice versa. I'll share some personal anecdotes, like the time I decided to replace my wife's car backup camera myself to save money, and on another occasion, when purchasing a course on Facebook ads, valued my time more. We'll explore how this distinction applies to your design business, how it affects the way you position your services, and...

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Accepting Credit Card Payments - RD339 show art Accepting Credit Card Payments - RD339

Resourceful Designer: Strategies for running a graphic design business

In this episode of Resourceful Designer, I delve into the topic of accepting credit card payments from clients. I received an email from Phil, thanking me for the podcast's impact on his transition from working for an employer to running his own business. Phil's client asked to pay by credit card, and he was unsure how to proceed. I share the simplicity and speed of credit card payments and elaborate on the various options available, from PayPal to Stripe and other accounting software. I discuss the fees involved and the ways to incorporate them into pricing strategies, emphasizing the...

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Handing Over Your Working Files: Yes or No - RD338 show art Handing Over Your Working Files: Yes or No - RD338

Resourceful Designer: Strategies for running a graphic design business

Have you ever been in a sticky situation where a client has asked for your working files? In this episode of Resourceful Designer, I delve deep into the topic of whether or not to hand over working files. Join me as I share personal experiences and insights to help you navigate this common dilemma in the design industry. From legal considerations to negotiating with clients, I offer practical advice to help you make informed decisions and protect your creative assets. Tune in to discover the nuances of sharing final files and gain valuable tips on handling such requests in your design...

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Backing Up: It's Better To Be Safe Than Sorry - RD337 show art Backing Up: It's Better To Be Safe Than Sorry - RD337

Resourceful Designer: Strategies for running a graphic design business

On this episode of Resourceful Designer, I delve into the critical topic of backups. Through two poignant real-life stories, I stress the importance of not solely relying on web hosts for backups. I share a scenario where a client's website was lost due to an overlooked credit card update and the absence of off-site backups. I emphasize the significance of using plugins like  for WordPress or services like for complete cloud-based backups. I underscore the need to protect valuable data, whether for personal memories or business assets. Join me to understand the pivotal role of backups in...

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Persistence Will Pay Off - RD336 show art Persistence Will Pay Off - RD336

Resourceful Designer: Strategies for running a graphic design business

Hey there, it's Mark, and in this episode, "Persistence Will Pay Off," I want to talk to you about the challenges of running a design business. Whether you're just starting out or have been in the industry for years, finding clients can be tough. I've been there myself, going through long stretches without new projects coming in and questioning if my business was sustainable. But I made it through, and so can you. I'm here to share some words of encouragement and actionable tips to help you stay motivated and push through the tough times. From staying persistent and believing in your talent to...

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Presenting Your Designs To Clients: You're Doing It Wrong - RD335 show art Presenting Your Designs To Clients: You're Doing It Wrong - RD335

Resourceful Designer: Strategies for running a graphic design business

In this episode of Resourceful Designer, I discuss a common mistake designers make when presenting their work to clients. Drawing from my own experience, I delve into the significance of presentation and its impact on a design business. Sharing insights from my college days to my current approach, I highlight the practice of presenting designs to clients with crucial information included. I explain how this method not only enhances professionalism but also leverages client sharing to attract potential leads. Join me as I reveal how this simple adjustment in presentation can make a substantial...

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