Corona Chronicle #19: Human Resources/Communication with your employees is key- Carrie Luxem- Chicago, IL
Restaurant Unstoppable with Eric Cacciatore
Release Date: 03/23/2020
1285: Kathy Terry on Employee Ownership Trusts: Why P. Terry’s Chose Legacy over an Exit
Restaurant Unstoppable with Eric Cacciatore
Today's guest will join the Restaurant Unstoppable Network for a live Q+A on August 24th, 2026 at 11AM EST. To join us and engage with all our guests and events, go to restaurantunstoppable.com/live -OR- to just catch today's guest, head over to restaurantunstoppable.com/cwe and we will get you a link to join that specific event for FREE! Kathy Terry co-founded with her husband, Patrick Terry, in 2005, opening the first location in Austin, Texas. Known as the company’s guiding conscience, she helped shape the brand’s mission around quality food, exceptional service, and community-minded...
info_outline
1284: Restaurant Profit Breakthroughs with Robert Sloop: AI, Kaizen, Tech Stack Implementation, and Fractional CFO Support
Restaurant Unstoppable with Eric Cacciatore
Robert Sloop is the CEO of , a consulting firm that helps restaurant operators improve financial performance, operations, and tech stack implementation. With over 30 years in foodservice, he has served as CFO for leading multi‑concept restaurant groups and now advises owners on data‑driven systems and continuous improvement. Join RULibrary: Join RULive: Set Up your RUEvolve 1:1: Subscribe on YouTube: Subscribe to our email newsletter: Today's sponsors: - - Private event leads die in inboxes every day. Mia fixes that. She's an AI agent that responds within seconds,...
info_outline
1283: The No B.S. Tech Stack w/ Mike Bausch
Restaurant Unstoppable with Eric Cacciatore
Mike Bausch is an industry leader whose restaurant, Andolini's Pizzeria, is a top ten pizzeria in the US, as named by Trip Advisor, BuzzFeed, CNN and USA Today. Andolini's began in 2005 and has grown to five pizzerias, two gelaterias, two food-hall concepts, a food truck, and a fine dining restaurant by 2020. He's a World Pizza Champion, a Guinness Book world record holder, and a writer for Pizza Today, and the author of Unsliced: How to Stay Whole in the Pizzeria Business. Join RULibrary: Join RULive: Set Up your RUEvolve 1:1: Subscribe on YouTube: Subscribe to our email...
info_outline
1282: Cutting Your Software Cost in Half (or more!) with Albert Sanchez, CEO of HotShift
Restaurant Unstoppable with Eric Cacciatore
Today's guest will join the Restaurant Unstoppable Network for a live Q+A on July 27th, 2026 at 11AM EST. To join us and engage with all our guests and events, go to restaurantunstoppable.com/live -OR- to just catch today's guest, head over to restaurantunstoppable.com/cwe and we will get you a link to join that specific event for FREE! is the co‑founder and owner of Beto’s Mexican Restaurant, a family‑owned Mexican restaurant based in Grand Prairie, Texas, that has been serving the community since 1993. A lifelong Grand Prairie resident and graduate of South Grand Prairie High School,...
info_outline
1281: Peter and Martha Pollay, co-founders of Mandara Hospitality Group
Restaurant Unstoppable with Eric Cacciatore
Today's guests will join the Restaurant Unstoppable Network for a live Q+A on August 10th, 2026 at 11AM EST. To join us and engage with all our guests and events, go to restaurantunstoppable.com/live -OR- to just catch today's guest, head over to restaurantunstoppable.com/cwe and we will get you a link to join that specific event for FREE! Peter and Martha Pollay are the cofounders of Mandara Hospitality Group, the Asheville restaurant group behind Posana and other hospitality-driven concepts. Built around a philosophy of local ingredients, sustainability, and intentional service, their work...
info_outline
1280: Molly Irani, co-founder and Chief Culture Officer at Chai Pani Restaurant Group
Restaurant Unstoppable with Eric Cacciatore
Today's guest will join the Restaurant Unstoppable Network for a live Q+A on August 3rd, 2026 at 11AM EST. To join us and engage with all our guests and events, go to restaurantunstoppable.com/live -OR- to just catch today's guest, head over to restaurantunstoppable.com/cwe and we will get you a link to join that specific event for FREE! Molly Irani is the cofounder and chief culture officer of the James Beard Award-winning Chai Pani Restaurant Group in Asheville, North Carolina. She has helped shape the company’s celebrated hospitality, community-minded culture, and people-first management...
info_outline
1279: Jeff Tonidandel and Jamie Brown, co-owners of Tonidandel-Brown Restaurant Group
Restaurant Unstoppable with Eric Cacciatore
Today's guests will join the Restaurant Unstoppable Network for a live Q+A on July 27th, 2026 at 11AM EST. To join us and engage with all our guests and events, go to restaurantunstoppable.com/live -OR- to just catch today's guest, head over to restaurantunstoppable.com/cwe and we will get you a link to join that specific event for FREE! Jeff Tonidandel and Jamie Brown are the husband-and-wife team behind Tonidandel-Brown Restaurant Group, one of Charlotte’s most distinctive hospitality groups. After leaving corporate life to travel through Europe, they returned home inspired to open a...
info_outline
1278: Dan Simons, co-founder of Founding Farmers Restaurant Group
Restaurant Unstoppable with Eric Cacciatore
To join us and engage with all our guests and events, go to restaurantunstoppable.com/live -OR- to just catch today's guest, head over to restaurantunstoppable.com/cwe and we will get you a link to join that specific event for FREE! Dan Simons is the co-founder and co-owner of Founding Farmers Restaurant Group, a mission-driven hospitality company built around sustainable food, responsible business practices, and support for American family farmers. Along with his partner Michael Vucurevich, he helped grow Founding Farmers into one of the most recognized restaurant groups in the Washington,...
info_outline
1277: Mike Cordero, chef/owner of Cordero Hospitality Group
Restaurant Unstoppable with Eric Cacciatore
Today's guests will join the Restaurant Unstoppable Network for a live Q+A on July 13th, 2026 at 11AM EST. To join us and engage with all our guests and events, go to restaurantunstoppable.com/live -OR- to just catch today's guest, head over to restaurantunstoppable.com/cwe and we will get you a link to join that specific event for FREE! Chef Mike Cordero is the chef and owner of Cordero Hospitality, bringing more than four decades of experience in the hospitality industry to some of Northern Virginia’s most recognizable restaurants. Known for his creativity, entrepreneurial drive, and...
info_outline
1276: Greg Casten, co-owner of Fish & Fire Food Group
Restaurant Unstoppable with Eric Cacciatore
Today's guests will join the Restaurant Unstoppable Network for a live Q+A on July 6th, 2026 at 11AM EST. To join us and engage with all our guests and events, go to restaurantunstoppable.com/live -OR- to just catch today's guest, head over to restaurantunstoppable.com/cwe and we will get you a link to join that specific event for FREE! Greg Casten is a veteran restaurateur and co-owner of Fish & Fire Food Group, with more than four decades of experience in the fish and seafood industry. He has helped create, develop, and build standout concepts including Ivy City Smokehouse and Tavern,...
info_outlineFind out more about Carrie Luxem here.
Key takeaways
Furlough or lay off? Do what you can to keep your employees with you
Treat employees like family
Make sure to check in with your team
Even if you don't know what to do, you must communicate that to them
There is no such thing as a small concern, every concern matters to the person asking the question
Get away from the chaos if you can
Metal health is key
Designate one person as a point of contact for your team
Resources mentioned in this Chronicle:
Carrie's Website RestaurantHRGroup.com
Families First Coronavirus Response Act
https://docs.google.com/document/d/1LmnNaqAUTLBfhJRvfHQ3S1vvPwuUSbGBYZNbJhwpASk/edit?usp=sharing
Tell Congress to Support Restaurants
https://actnow.io/33vA1gB?fbclid=IwAR0CnjULAWQPiUgr-o8tBEX2iamyl-490xm7Kvc8m2g7CjGPRxkGcMf2FjU
Danny Meyers Interview with CNBC’s Squawk on the Street https://www.cnbc.com/video/2020/03/20/shake-shack-founder-danny-meyer-on-how-coronavirus-pandemic-is-decimating-restaurant-industry.html
This session brought to you by Seasoned.co/unstoppable - You don't always need an employee- You don't always need a job- You always need community. Seasond got it all