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734: Drew Delaughter on Operating Without Fear or Greed

Restaurant Unstoppable with Eric Cacciatore

Release Date: 07/27/2020

1076: Charles Morgan, a “Restaurant Guy” show art 1076: Charles Morgan, a “Restaurant Guy”

Restaurant Unstoppable with Eric Cacciatore

Charles Morgan considers himself simply a "restaurant guy" from Atlanta. Charles started in the restaurant business in Gulf coast Florida in 1979. Today he owns approximately 12 restaurants all over the Florida panhandle and the surrounding areas.  Favorite success quote/mantra: "Common sense in an uncommon degree is what the world calls wisdom." In this episode we will discuss: Expanding Restaurants in the 70s/80s/90s Commercial fishing and restaurants Profit sharing Labor markets Today's sponsor: : Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is...

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1075: Faras Kargar Owner Delbar Restaurant and Bar show art 1075: Faras Kargar Owner Delbar Restaurant and Bar

Restaurant Unstoppable with Eric Cacciatore

Fares Kargar is the Owner of and in Atlanta, Georgia. Fares was born in Iran and grew up there until he was 18 when he moved to the US. Once in Atlanta, he went to school for hospitality management and while in school, he began working in restaurants. Once he graduated, he moved on to work in many restaurants, including Waffle House, until he landed at Rumi's Kitchen where he quickly became a GM. Finally, in 2020, he opened his first restaurant, Delbar. Today, there are 4 Delbar locations.  Favorite success quote/mantra: "This too shall pass." In this episode we will discuss: ...

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1074: Doug Turbush Chef & Owner Seed Kitchen and Bar show art 1074: Doug Turbush Chef & Owner Seed Kitchen and Bar

Restaurant Unstoppable with Eric Cacciatore

Doug Turbush is the Chef & Owner of in Atlanta, GA. Doug started in the business as a 15 year old washing dishes. He went to school for hotel managment and went to the C.I.A. after that. His goal was to open his own restaurant by his early 30s. He lived and cooked in Thailand and lived and cooked in Atlanta until at 39 he opened Seed Kitchen and Bar in Atlanta in 2011. In 2013 he opened Stem Wine Bar next to Seed, and in 2016 he opened another restaurant which then closed in 2024.  Favorite success quote/mantra: "Make it nice or make it twice." In this episode we will discuss: ...

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1073: Jen Hidinger-Kendrick Founder of Giving Kitchen show art 1073: Jen Hidinger-Kendrick Founder of Giving Kitchen

Restaurant Unstoppable with Eric Cacciatore

Jen Hidinger-Kendrick is the Founder of . Jen and her late husband, Ryan, started a supper club in Atlanta around 2012. The supper club was incredibly successful and finally, four years later, they opened Staplehouse together. Staplehouse was also a great success. However, before the restaurant opened, Ryan was disgnosed with cancer and passed away in 2014. Jen sold her share of the restaurant to her partners and started Giving Kitchen, a nonprofit with this mission: "to provide emergency assitance to food service workers through financial support and a network of community resources."...

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1072: Damian Otero and Miguel Hernandez, CEO and COO at Rreal Tacos show art 1072: Damian Otero and Miguel Hernandez, CEO and COO at Rreal Tacos

Restaurant Unstoppable with Eric Cacciatore

Damian Otero is the CEO of Rreal Tacos and Miguel Hernandez is the company's COO. Damian and Rreal Tacos were previously on the show for episode 945 back in 2022. At that time, Rreal Tacos was opening their third location. Today there are 8 locations with more on the way. They are based in Atlanta, GA. Favorite success quote/mantra: "Create an opportunity biug enough for everybody to get a piece of the action." In this episode we will discuss: Negotiating leases Real estate and restaurants Growth/expansion Sharing equity with employees Marketing Today's sponsor: : Are you a chef, owner,...

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1071: Shuai & Corrie Wang Co-Owners of Super Happy Fun Time Group show art 1071: Shuai & Corrie Wang Co-Owners of Super Happy Fun Time Group

Restaurant Unstoppable with Eric Cacciatore

Corrie and Shuai Wang are the co-owners of Super Happy Fun Time Group which operates and in Charleston, SC. Shuai is a Chinese immigrant who grew up in NYC. There he met Corrie while working in restaurants. Corrie is from upstate NY and is also an author. They moved to Charleston together in 2014 and soon after started a foodtruck and popups to test their culinary concepts. Jackrabbirt Filly opened in 2019 with King BBQ opening in November of 2023.  Favorite success quote/mantra: Shuai: "You have yet to experience your best days." Corrie: "Like attracts like."  In this episode we...

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1070: Bret Oliverio Owner of Sup Dogs show art 1070: Bret Oliverio Owner of Sup Dogs

Restaurant Unstoppable with Eric Cacciatore

Bret Oliverio is the Owner of Sup Dogs, based in Greenville, NC. Bret began his post-school career as a radio broadcaster. His brother started Sup Dogs back in 2008 but tragically passed away a few years later. That's when, in 2012, Bret took over the restaurant and continues to own it today. Now, there are two Sup Dogs locations, plus a distillery and a cocktail bar.  Favorite success quote/mantra: "If you let up, you lose." In this episode we will discuss: Marketing Leaving another industry for restaurants  Get an accountant Profit-first Menu engineering Verticle integration...

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1069: Sother Teague Creative Drunk and Founder of Sother Hospitality show art 1069: Sother Teague Creative Drunk and Founder of Sother Hospitality

Restaurant Unstoppable with Eric Cacciatore

Sother Teague is the "Creative Drunk." He is the Founder of Sother Hospitality, Beverage Director at Amor y Amargo, Cohost of the Speakeasy Podcast, author of "I'm Just Here For The Drinks", and most importantly, a bar tender.  Favorite success quote/mantra: "If you're the smartest guy in the room, you're in the wrong room." In this episode we will discuss: Partnerships Theater of hospitality Lawyers Popups Bars/bartending Today's sponsor: : Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes...

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1068: Kate Holowchik Chef/Owner of Lionheart Confections show art 1068: Kate Holowchik Chef/Owner of Lionheart Confections

Restaurant Unstoppable with Eric Cacciatore

Kate Holowchik is the chef/owner of Lionheart Confections. Kate grew up baking with her family and began baking in corporate kitchens, such as Panera Bread, during college. After going from kitchen to kitchen, from FOH to baking in BOH, she eventually started Lionheart Confections, a baking popup based in New Hampshire, in 2020. Favorite success quote/mantra: "Lead with a kind heart and live unapologetically." In this episode we will discuss: Mentors Popups Toxic kitchens Today's sponsor: : Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for...

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1067: Matt Berry & Vinny and Dante Marino Co-Owners of DeadProof Pizza Co show art 1067: Matt Berry & Vinny and Dante Marino Co-Owners of DeadProof Pizza Co

Restaurant Unstoppable with Eric Cacciatore

Matt Berry, Vinny Marino, and Dante Marino are the Co-Owners of in New Hampshire. DeadProof Pizza Co is a mobile pizza vendor based in Manchester, NH. Chef Matt Berry created the concept and sought Dante and Vinny for help with marketing. They are all now co-owners of the wildely popular concept.  Favorite success quote/mantra: "If you're scared, do it scared." In this episode we will discuss: Pop-ups Marketing Pizza Finding the balance Today's sponsor: : Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that...

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More Episodes

Saint-Germain was created by Drew Delaughter, Chef Blake Aguillard, and Trey Smith. Drew and Trey met in 2008 at culinary school in Hyde Park, NY. They both moved to New Orleans after school. Drew worked at Susan Spicer’s Bayona Restaurant working his way up to Captain, gaining valuable service experience, as well as, wine and spirit knowledge. Smith went to work for Chef Michael Gulotta at Restaurant August where he met and worked alongside Blake. After some European traveling, and working in other cities, the trio reunited and Saint-Germain was born.

Check out episode 733 with Michael Gulotta as mentioned in today's episode!

Show notes…

Calls to ACTION!!!

Favorite success quote or mantra:

  • "We wouldn't do anything out of fear or greed."

In today's episode with Drew Delaughter we will discuss:

  • Being a jack of all trades in the restaurant
  • Mentors
  • Learning professionalism
  • What is professionalism?
  • Realizing WHILE TRAINING to be a chef that a different vertical in the industry is your path
  • Humility
  • Working with brand new owners who are learning as they go
  • Bridging the gap between BOH and FOH
  • Delegation and how to balance setting a good example and handing out tasks

Today's sponsor:

Toast - A POS built for restaurants by restaurant people Adapt fast with Toast's cloud-based restaurant POS system that updates to evolve your POS along with changing industry trends and guest expectations. Toast is built exclusively for restaurants of all shapes and sizes, with over 2/3 of our employees having restaurant experience to serve you better. Online Ordering - Let guests easily order directly from your restaurant for pickup or contactless delivery to keep revenue flowing during these uncertain times. Toast Delivery Services Dispatch local drivers through an on-demand network to keep your community fed and revenue coming in.

 

Knowledge bombs

  1. Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
    • Humility
  2. What is your biggest weakness?
    • "I don't know."
  3. What's one question you ask or thing you look for during an interview?
    • Team work, self-motivation
  4. What's a current challenge? How are you dealing with it?
    • COVID-19
  5. Share one code of conduct or behavior you teach your team.
    • Be humble
  6. What is one uncommon standard of service you teach your staff?
    • Recognizing an opportunity for hospitality
  7. What's one book we must read to become a better person or restaurant owner?
  8. What's one thing you feel restaurateurs don't know well enough or do often enough?
    • Mentorship mentality
  9. What's one piece of technology you've adopted within your restaurant walls and how has it influenced operations?
  10. If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
    • Be humble
    • Show up to something that you want to show up to
    • Switch to Resy

Contact info:

Instagram: @saintgermainnola

website: www.saintgermainnola.com

Thanks for listening!

Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!

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Huge thanks to Drew Delaughter for joining me for another awesome episode. Until next time!

 

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!