loader from loading.io

800: Burt Rapoport President of Rapoport's Restaurant Group, Inc.

Restaurant Unstoppable with Eric Cacciatore

Release Date: 05/17/2021

839: Mel Harrington Chef/Owner at Sunday Supper Society show art 839: Mel Harrington Chef/Owner at Sunday Supper Society

Restaurant Unstoppable with Eric Cacciatore

Mell Harrington is the Chef and Owner at in Kittery, Maine. Mel grew up working in the restaurant industry since the age of 15 & has never been happier. Most days you can find her in the garden planning dinner or in the kitchen making fresh pasta. Her love for food, travel & culture shines through in everything she does. Mel is currently working towards her sommelier certification, learning to speak Spanish & growing a garden. Show notes… Calls to ACTION!!! Join  and connect with my past guest and a community of superfans. Subscribe to the  Join the...

info_outline
838: The Three Keys to Restaurant Profitability with Josh Kopel show art 838: The Three Keys to Restaurant Profitability with Josh Kopel

Restaurant Unstoppable with Eric Cacciatore

Entrepreneur, restaurateur, and environmental advocate, Josh Kopel, was born and raised in Baton Rouge, Louisiana. Throughout his 20+ year career in food and beverage, he has managed venues ranging from the Alligator Bayou Bar, as well as the hottest Hollywood nightclubs, bars, and ultra-lounges. He went independent in 2010, opening his first concept Five0Four, in Hollywood, CA. Ten years later, he's created a family of brands ranging from Michelin-rated fine-dining to fast-casual, all with a central focus on Southern hospitality and Southern cuisine. Check out his website . Check out Josh's...

info_outline
837: Corey Manicone Co-Founder and CEO of Zuul show art 837: Corey Manicone Co-Founder and CEO of Zuul

Restaurant Unstoppable with Eric Cacciatore

Corey grew up in the industry as his parents owned fast casual restaurants in Fort Collins, Colorado, where he learned first hand the good, the bad and the ugly that comes with operating. In 2015, Corey joined New York City based Relay Delivery as the first employee, helping define the optimal delivery playbook used by hundreds of restaurants. Seeing a need in the market to further enhance the off-premise business model for restaurants, he co-founded in early 2018, New York's first ghost kitchen solution. Today, Zuul licenses their proprietary ghost kitchen technology, allowing restaurant...

info_outline
836: Attract, Build, and Retain Guests workshop with Matt Plapp show art 836: Attract, Build, and Retain Guests workshop with Matt Plapp

Restaurant Unstoppable with Eric Cacciatore

Matt Plapp is an AVID Marketer, CrossFitter, Author, Speaker, Consultant & Business Coach.  He's owned his since 2008 and since then he has helped hundreds of companies market with a purpose, that purpose is ROI!  Since 2016 they've changed their focus to restaurants and today they help restaurants all over the world with their ROI Engine marketing platform.  Matt's two books in the restaurant marketing field are, "" & "" and his third book comes out next week, titled "Restaurant Marketing That Works." Today we're here to talk about using marking to build a...

info_outline
835: Michael Chernow Founder of Seamore's and Kreatures Of Habit show art 835: Michael Chernow Founder of Seamore's and Kreatures Of Habit

Restaurant Unstoppable with Eric Cacciatore

On the eve of his 17-year milestone of sober living, Michael Chernow, the celebrated serial entrepreneur, restaurateur, fitness expert, and celebrity chef—who has spent more than a decade launching legacy dining destinations such as and —is taking a rest from restaurants to make healthy breakfasting habitual in his newest venture - . Kreatures of Habit is a brashly branded functional food brand based on a positive daily habit, which Michael exclaims with an expletive, “helps people live their best fuckin’ lives.” Kreatures of Habit is a love letter to Chernow’s own mindful morning...

info_outline
834: Budgeting Workshop with David Scott Peters show art 834: Budgeting Workshop with David Scott Peters

Restaurant Unstoppable with Eric Cacciatore

to schedule your discovery call with David Scott Peters and redeem your $1,000 off... only available to Restaurant Unstoppable Listeners. Email [email protected] with your name and email to get the 3 free bones mentioned in today's episode. In this episode, David Scott Peters joins Eric Cacciatore on the Restaurant Unstoppable Podcast to discuss budgeting. In 2003, David discovered his passion for teaching independent restaurant owners on how to build a business that gives them financial freedom and freedom from their restaurants, and he's been doing it ever since. He specializes in...

info_outline
833: Nicole Nocella Chef/Owner at Stalk Restaurant show art 833: Nicole Nocella Chef/Owner at Stalk Restaurant

Restaurant Unstoppable with Eric Cacciatore

With Excitement allow me to introduce to you today's guest, Chef and Co-founder of Stalk Restuarant Nicole Nocella. Chef Nicole Nocella is From Londonderry, NH. After high school she spent some time in California, then returned to the Northeast where she became a graduate of Le Cordon Bleu School of Culinary Arts- Cambridge, MA. She's has since spent the majority of her career on the NH Seacoast serving as Chef for notable restaurants such as , , and . In early 2020, Chef Nicole partnered with John Daniels to open in Dover, NH. Past guests from the Row 34 restaurant family: Check out ...

info_outline
832: Rich Brooks on the Remarkability Formula show art 832: Rich Brooks on the Remarkability Formula

Restaurant Unstoppable with Eric Cacciatore

With excitement allow me to introduce to you today's guest, host of the podcast, and president of  , Rich Brooks. Rich Brooks is founder and president of , a web design and Internet marketing firm in Portland, Maine. His monthly flyte log email newsletter and  cover topics such as search engine optimization, blogging, social media, email marketing, and building websites that sell. Show notes… Calls to ACTION!!! Join  and get your first 30 days on me!  Connect with my past guest and a community of superfans. Subscribe to the  Join the private ...

info_outline
831: George Bezanson Chef/Partner at Earth's Harvest Kitchen & Juicery show art 831: George Bezanson Chef/Partner at Earth's Harvest Kitchen & Juicery

Restaurant Unstoppable with Eric Cacciatore

With excitement allow me to introduce to you today's guest, Chef/Partner of , Chef George Bezanson. After years of traveling and cooking through Boston, New Hampshire, and Florida Chef George returned to Manchester, NH to open , , and . After a series of unfortunate events, Chef George made the conscious decision to step down from his leadership position to focus on his mental health. Now living on the NH Seacoast, Chef George most recently was part of the team in Portsmouth before joining Earth’s Harvest. Chef George is inspired by the farm-to-table vision that is becoming more...

info_outline
830: Carrie Luxem - 12 Step Termination Checklist workshop show art 830: Carrie Luxem - 12 Step Termination Checklist workshop

Restaurant Unstoppable with Eric Cacciatore

With excitement allow me to introduce to you today's guest, the founder and CEO of Restaurant HR Group, Inc. Carrie Luxem. You can find Carrie Luxem at her website or read her book Restaurant Operator's HR Playbook . Carrie Luxem is the founder and CEO of Restaurant HR Group, Inc. and Carrie Luxem LLC and she is laser-focused on her mission to create more restaurant and leadership success stories. She is the author of Restaurant Operator’s HR Playbook and will be publishing her second book (a soft skills playbook) in early 2022. With a restaurant industry focused HR...

info_outline
 
More Episodes

Burt Rapaport Restaurang Unstoppable Podcast

With excitement, allow me to introduce to you today's guest, President of Rapoport Restaruant Group, Inc, Burt Rapoport. A visionary, third-generation restaurant aficionado, award-winning restaurateur Burt Rapoport has led an impressive legacy in the South Florida restaurant scene for over three decades. Rapoport started his career in New York City, where his family owned and operated a successful kosher dairy restaurant for fifty years. President of Rapoport’s Restaurant Group in Boca Raton, Florida, he is recognized for his dedication to providing high-quality cuisine for a good value, a warm and welcoming ambiance, and truly attentive service at all of his restaurants. An industry leader revered for his progressive vision, management style, and hospitality expertise, he was on the board of the South Florida Chapter of the American Institute of Wine and Food (AIWF) and he served on the advisory board for Johnson & Wales, the largest culinary university in the United States, for over ten years. He is also a Trustee for the Boca Raton Chamber of Commerce. A Boca Raton, Florida, resident, Burt enjoys traveling, swimming, and surfing. He holds the title of 2017 Power Leader in Hospitality and 2016 South Florida Ultimate CEO by the South Florida Business Journal, 2008 “Business Leader of the Year” by Boca Raton’s Chamber of Commerce, 2007 “Restaurateur of the Year” by Gold Life Boca, Gold Coast and Palm Beacher Magazines, and has won numerous Readers’ Choice Awards from Boca Raton Magazine for each of his restaurant concepts including Favorite Restaurant, Best Service, Best Business Lunch, Best Dining Entertainment, Best Fine Dining and Best Outdoor Dining. Not only recognized locally but on a national level, Rapoport’s Restaurant Group won the 2013 Southeast DREAM BIG Small Business of the Year Award and the national Community Excellence Award, recognizing a small business’ community commitment, presented by the United States Chamber of Commerce. He was also honored by his alma mater, Arizona State University, when he was inducted in their Sun Devil 100 program in 2016, which honors university alumni business leaders and entrepreneurs. Rapoport’s Restaurant Group was also recognized by Restaurant Hospitality magazine in 2018 as one of the RH 25: Coolest Multi Concept Companies.

Show notes…

Calls to ACTION!!!

Favorite success quote or mantra:

  • The answer is yes. Now, what's the question?

In today's episode with Burt Rapaport we will discuss:

  • Third generation restaurateur
  • Standards
  • Discipline
  • Scaling
  • Don't grow too fast
  • Advice about HR
  • Educational speakers for your staff
  • Dissolving a partnership

Today's sponsor:

At Popmenu, we know that in today’s world, a great hospitality experience usually begins onlineKeeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!

7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.

P&G ProfessionalTM offers innovative total foodservice solutions featuring trusted brands such as Dawn® Professional, Cascade® Professional, Spic and Span® and Comet®. We are unique in that our total solutions are founded in customer and patron understanding, superior products that help save time and cut overall costs, and a five-star service group that is compensated based on customer satisfaction, not commissions. Visit www.pgpro.com for the latest information about P&G Professional's solutions and services.

 

 

Knowledge bombs

  1. Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
    • Self-discipline
  2. What is your biggest weakness?
    • Too optimistic
  3. What's one question you ask or thing you look for during an interview?
    • Do I like them?
  4. What's a current challenge? How are you dealing with it?
    • Finding enough good team members to staff our restaurants
  5. Share one code of conduct or behavior you teach your team.
    • If I have to do your job, what do I need you for?
  6. What is one uncommon standard of service you teach your staff?
    • "Drink through it." If the power goes out at 8pm, have a party.
  7. What's one book we must read to become a better person or restaurant owner?
  8. What's one thing you feel restaurateurs don't know well enough or do often enough?
    • Give back to the community
  9. Name one service you've hired.
    • Scott Berger - Food Safety and Sanitation Inspections
  10. What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
  11. If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
    • Life is short so enjoy it
    • Treat people how you want to be treated
    • Be honest

Contact info:

Rapaport's Restaurant Group website

Thanks for listening!

Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!

If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.

Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.

And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.

Huge thanks to Burt Rapaport for joining me for another awesome episode. Until next time!

 

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!