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830: Carrie Luxem - 12 Step Termination Checklist workshop

Restaurant Unstoppable with Eric Cacciatore

Release Date: 09/23/2021

847: Swag on a Budget 101 with Lisa Duff of Rocky Coast Printworks show art 847: Swag on a Budget 101 with Lisa Duff of Rocky Coast Printworks

Restaurant Unstoppable with Eric Cacciatore

With excitement allow me to introduce to you today's guest, COO of , Lisa Duff. Rocky Coast Printworks specializes in making brands look their best. From fully custom apparel to logo merchandise for retail and giveaways, they are your one-stop shop for the best quality products at the most competitive prices.     The question we're answering: What do first-time swag (t-shirts and hats) purchasers not consider? Lisa will take us through the most common mistakes to avoid, share best practices, and then she will coach us through the swag process. Show notes… Calls to...

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846: Ben Goldberg Co-founder & CEO of Strategic Hospitality show art 846: Ben Goldberg Co-founder & CEO of Strategic Hospitality

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With excitement allow me to introduce to you today's guest Co-founder and Co-owner of , Benjamin Goldberg.  Strategic Hospitality, co-founded with his brother, Max Goldberg, is a Nashville-based hospitality company shaping the city’s dining landscape by continuously introducing innovative, one-of-a-kind concepts. Properties include , , ,  , ,  , , ,  , and . Strategic Hospitality also provides consulting and management services to other hospitality groups. Founded in 2006,  Strategic Hospitality has experienced steady growth annually and continues to revolutionize...

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845: Corey Rosen founder of National Center for Employee Ownership show art 845: Corey Rosen founder of National Center for Employee Ownership

Restaurant Unstoppable with Eric Cacciatore

Corey Rosen is the founder and an active staff member of the , a private, nonprofit membership, information, and research organization in Oakland, CA. The NCEO is widely considered to be the authoritative source on broad-based employee ownership plans. He cofounded the NCEO in 1981 after working five years as a professional staff member in the U.S. Senate, where he helped draft legislation on employee ownership plans. Prior to that, he taught political science at Ripon College. He is the author or co-author of over 100 articles and numerous books on employee ownership, and co-author (with...

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844: Andy Little Chef at Josephine On 12th show art 844: Andy Little Chef at Josephine On 12th

Restaurant Unstoppable with Eric Cacciatore

With excitement allow me to introduce to you today's guest, Chef Andy Little. Chef Little came to Nashville in 2013 by way of central Pennsylvania where he grew up on traditional Pennsylvania Dutch cooking. After realizing “orchestral musician” was not his career path, Little took up a server position to pay his way through school and discovered his love of the restaurant kitchen. Little graduated from the Culinary Institute of America and began his rising career in the industry first working under Patrick O’Connell at The Inn at Little Washington before a stint at Pennsylvania’s...

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843: Patrick Whalen CEO at 5th Street Group show art 843: Patrick Whalen CEO at 5th Street Group

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  Working as a dish-washer all the way up to executive level management, Patrick has developed a service-centered style where knowledge, passion, and a drive to excel are paramount. After almost a decade of learning the trade by working in New York City, Patrick, bound to his North Carolina roots, moved his family back South and was hired as Butter NC’s General Manager. Under his leadership, Butter NC became established as the premier nightclub establishment in the Southeast and received numerous awards for excellence in service. Guided by his entrepreneurial spirit, Patrick was in...

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842: Delivering the Digital Restaurant with Meredith Sandland show art 842: Delivering the Digital Restaurant with Meredith Sandland

Restaurant Unstoppable with Eric Cacciatore

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841: Brandon Styll host of Nashville Restaurant Radio show art 841: Brandon Styll host of Nashville Restaurant Radio

Restaurant Unstoppable with Eric Cacciatore

Brandon Styll started managing restaurants over 20 years ago. In 2005, Brandon stepped away from restaurant management to take on a more secure role as managing partner at Creation Gardens, a wholesale food distributor based in Louisville, Kentucky. Brandon quickly developed a reputation for being able to get chefs what they needed when they needed it, and was recruited by the produce distributor, Freshpoint. After six years with Freshpoint, Brandon was recruited once again by US Foods as a Territory Managers, before he was quickly promoted to District Sales Manager. In 2018, after 15 years...

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839: Mel Harrington Chef/Owner at Sunday Supper Society show art 839: Mel Harrington Chef/Owner at Sunday Supper Society

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Mell Harrington is the Chef and Owner at in Kittery, Maine. Mel grew up working in the restaurant industry since the age of 15 & has never been happier. Most days you can find her in the garden planning dinner or in the kitchen making fresh pasta. Her love for food, travel & culture shines through in everything she does. Mel is currently working towards her sommelier certification, learning to speak Spanish & growing a garden. Show notes… Calls to ACTION!!! Join  and connect with my past guest and a community of superfans. Subscribe to the  Join the...

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838: The Three Keys to Restaurant Profitability with Josh Kopel show art 838: The Three Keys to Restaurant Profitability with Josh Kopel

Restaurant Unstoppable with Eric Cacciatore

Entrepreneur, restaurateur, and environmental advocate, Josh Kopel, was born and raised in Baton Rouge, Louisiana. Throughout his 20+ year career in food and beverage, he has managed venues ranging from the Alligator Bayou Bar, as well as the hottest Hollywood nightclubs, bars, and ultra-lounges. He went independent in 2010, opening his first concept Five0Four, in Hollywood, CA. Ten years later, he's created a family of brands ranging from Michelin-rated fine-dining to fast-casual, all with a central focus on Southern hospitality and Southern cuisine. Check out his website . Check out Josh's...

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Carrie Luxem Restaurant Unstoppable Podcast

With excitement allow me to introduce to you today's guest, the founder and CEO of Restaurant HR Group, Inc. Carrie Luxem. You can find Carrie Luxem at her website www.carrieluxem.com or read her book Restaurant Operator's HR Playbook here. Carrie Luxem is the founder and CEO of Restaurant HR Group, Inc. and Carrie Luxem LLC and she is laser-focused on her mission to create more restaurant and leadership success stories. She is the author of Restaurant Operator’s HR Playbook and will be publishing her second book (a soft skills playbook) in early 2022. With a restaurant industry focused HR career that has spanned over 20 years, Carrie is frequently sought out for her modern, yet simple and effective advice. She has been named as one of the top 50 women innovators in the restaurant industry and has been featured in Entrepreneur Magazine, Inc Magazine, Restaurant News, Pizza Today and Independent Restaurateur. She has a weekly column with 1851 Franchising, actively posts articles and videos on social media, and has appeared on several radio shows and dozens of restaurant industry and business-focused podcasts.

753: Workshop – Carrie Luxem on HR Systems and Recruiting

321: Carrie Luxem on Your Team Won’t Care About You Until You Care About Them

Show notes…

Calls to ACTION!!!

Favorite success quote or mantra:

  • “Let’s do what’s right, not what’s easy.”
In today's workshop with Carrie Luxem we will discuss:

12 Tips to Properly Terminate Employees

  1. Know the rules for your state
  2. Provide an employee handbook
  3. Take the onboarding to heart
  4. Track and document employee performance
  5. Coach your team
  6. Creating improvement plans
  7. Initiate corrective action
  8. Gather documentation and input
  9. Keep it private
  10. Be professional and to the point
  11. Share legally required information
  12. Learn from each termination

Today's sponsor:

BentoBox empowers restaurants to own their presence, profits and relationships. The hospitality platform disrupts third-party services that come between the restaurant and the guest. BentoBox puts the restaurant first and offers tools that drive high-margin revenue directly through the restaurant’s website. BentoBox is trusted and loved by over 5,000 restaurants worldwide including Union Square Hospitality Group, Eleven Madison Park, Gramercy Tavern, Lilia and more.

Meez One platform to organize, cost, scale, and share your recipes. With a built in database of thousands of ingredient yields and unit conversions for laser accurate costs.  Train your teams with step by step video and image slideshows that live right alongside the recipe.  Build ops guides and SOPs, create and upload content in seconds.  Never let anyone make the wrong outdated recipe again, all the while keeping your IP safe and secure.

Meez

Contact info:

Find Carrie's book Restaurant Operator's HR Playbook here

www.carrieluxem.com

www.restauranthrgroup.com

Thanks for listening!

Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!

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And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.

Huge thanks to Carrie Luxem for joining me for another awesome episode. Until next time!

 

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!