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846: Ben Goldberg Co-founder & CEO of Strategic Hospitality

Restaurant Unstoppable with Eric Cacciatore

Release Date: 11/29/2021

856: Gary Kim formerly of Anju Noodle Bar and Mr. Kim's show art 856: Gary Kim formerly of Anju Noodle Bar and Mr. Kim's

Restaurant Unstoppable with Eric Cacciatore

With excitement allow me to introduce to you today's guest, Chef Gary Kim. Chef Kim was Born in Seoul, South Korea and moved to the United States when he was 5 years old. Eventually he and his family found themselves in Portsmouth, NH, where Gary attended high school. Gary had always been drawn to the kitchen, but it wasn't until he was with the that he started taking his career seriously. While at Black Birch, Gary was encouraged to start his own kimchi and fermentation business, which eventually evolved into . After a couple years at Anju, Gary sold his share of Anju, and spent the next...

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Restaurant Unstoppable with Eric Cacciatore

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854: Ferrel Alvarez Chef/Owner of Rooster & The Till show art 854: Ferrel Alvarez Chef/Owner of Rooster & The Till

Restaurant Unstoppable with Eric Cacciatore

  With excitement allow me to introduce to you today's guest, Chef Ferrel Alvarez. Ferrel break into the industry at the age 15 dishwashing, working as a prep cook, and eventually graduating from Cincinnati Culinary Arts Academy in 1998. Ferrell made his way to Tampa, Florida to further his professional career working at country clubs and the Tampa landmark, Mise en Place. Mise en Place founder, Chef Marty Blitz, transitioned Ferrell from lead cook to Chef De Cuisine. Ferrell's next project was Cafe Dufrain as Executive Chef. In December of 2013, Chef Alvarez opened his own restaurant,...

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853: Krimsey Lilleth - Why I Closed My Restaurant show art 853: Krimsey Lilleth - Why I Closed My Restaurant

Restaurant Unstoppable with Eric Cacciatore

  Check out as mentioned in today's episode. Check out with Krimsey Lilleth. Show notes… Calls to ACTION!!! Join  and get your first 30 days on me!  Connect with my past guest and a community of superfans. Subscribe to the  Join the private  Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "I would just like to remind everyone that we're all going to die." Today's sponsor: is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to...

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852: Jeannie Pierola Chef/Proprietor at Edison, Edison's Swigamajig, and Counter Culture show art 852: Jeannie Pierola Chef/Proprietor at Edison, Edison's Swigamajig, and Counter Culture

Restaurant Unstoppable with Eric Cacciatore

With Excitement allow me to introduce to you today's guest, chef Jeannie Pierola. Jeannie Pierola grew up working in her family's beachside resort just outside of Tampa. When Jeannie got older she was able to convince her parents to open a restaurant. Like most first-time restaurant owners, Jeanie realized she had much to learn and decided she better go work for someone who knew what they were doing. This realization brought her to one of the most well-known steak houses in the country, Bern's Steak House. At Bern's Jeannie started at the bottom and would eventually earn the...

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7NORTH V. Where Do We Go From Here show art 7NORTH V. Where Do We Go From Here

Restaurant Unstoppable with Eric Cacciatore

The final episode of The Story of 7North features a conversation between Jared, Eric, Doug and Jeremiah about ego and pride. Pride can take you quite far, but once you arrive at your goal, what then? This is a shorter episode, an epilogue of sorts. Thank you for coming on this journey with us. The Story of 7North is a co-production of Restaurant Unstoppable, Su Madre Podcasts, and 7North Coffee Company. This is a nonfiction, narrative-driven podcast. It is meant to be consumed in order. Find out more about 7North Coffee Company . Find out more about Restaurant Unstoppable . Find out more about...

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Restaurant Unstoppable with Eric Cacciatore

In episode 3, Doug's mentors echoed the same major criticism for Doug: he needs more balance in his life and in his business. This episode heavily features a conversation between Jared, the host, and Doug's wife, Beth York, all about work/life balance. We get to hear her side of the story, finally, in a revealing and candid conversation about what it's like to share a life with someone as driven, motivated, and determined as Doug York. The Story of 7North is a co-production of Restaurant Unstoppable, Su Madre Podcasts, and 7North Coffee Company. This is a nonfiction, narrative-driven podcast....

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7NORTH III. Mentors show art 7NORTH III. Mentors

Restaurant Unstoppable with Eric Cacciatore

In episode 3 we will explore how Doug obtained mentors within his community to help him open 7North Coffee Company. We will hear from Jeremiah Vernon of Vernon Family Farm in Newfields, New Hampshire, and Kath Gallant of Blue Moon Evolution in Exeter, New Hampshire. We will also hear from Doug's very first employee, someone who sees Doug as his own mentor. The Story of 7North is a co-production of Restaurant Unstoppable, Su Madre Podcasts, and 7North Coffee Company. This is a nonfiction, narrative-driven podcast. It is meant to be consumed in order. To hear every episode of The Story of 7North...

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7NORTH II. Granite State show art 7NORTH II. Granite State

Restaurant Unstoppable with Eric Cacciatore

At the end of chapter 1 we were informed that Doug York, owner of 7North Coffee Company, used to be a successful rapper as a part of the rap group Granite State, based in New Hampshire. In this episode we will explore how becoming a successful rapper helped Doug on his current journey as a restaurateur. The Story of 7North is a co-production of Restaurant Unstoppable, Su Madre Podcasts, and 7North Coffee Company. This is a nonfiction, narrative-driven podcast. It is meant to be consumed in order. To hear every episode of The Story of 7North RIGHT NOW you can find it on its own podcast page on ...

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7NORTH I. The Story of 7North show art 7NORTH I. The Story of 7North

Restaurant Unstoppable with Eric Cacciatore

Welcome to episode 1 of The Story of 7North, a co-production of Restaurant Unstoppable, Su Madre Podcasts, and 7North Coffee Company. This is a nonfiction, narrative-driven podcast. It is meant to be consumed in order. The Story of 7North is the the story of Doug York, an Exeter, NH native who opened a coffee shop during a pandemic. Doug had never owned a business prior to the conception of 7North Coffee Company, and he had never worked as a barista. But 7North is open today and thriving. How did he pull it off? Listen to this heartfelt and inspiring podcast miniseries to find out. You will be...

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With excitement allow me to introduce to you today's guest Co-founder and Co-owner of Strategic Hospitality, Benjamin Goldberg.  Strategic Hospitality, co-founded with his brother, Max Goldberg, is a Nashville-based hospitality company shaping the city’s dining landscape by continuously introducing innovative, one-of-a-kind concepts. Properties include Paradise Park Trailer Resort, The Patterson House, Merchants RestaurantThe Catbird Seat, PinewoodThe Band Box, Bastion, Henrietta Red Downtown Sporting Club, and Locust. Strategic Hospitality also provides consulting and management services to other hospitality groups. Founded in 2006,  Strategic Hospitality has experienced steady growth annually and continues to revolutionize the dining scene.

Show notes…

Calls to ACTION!!!

Favorite success quote or mantra:

  • “People remember how you make them feel, not what you say.”

In today's episode with Ben Goldberg we will discuss:

  • Opening your first restaurant at 23
  • Early mentors
  • Advice on getting investors
  • Transparency
  • Forced to learn because you are undercapitalized
  • Location
  • Being stubborn early in your career
  • Deliver a product worth going out of the way for
  • Going into business with family
  • Ego
  • Giving up control
  • The importance of asking your team what they want
  • Setting quarterly and annual goals
  • Evolving operations
  • Tech stacks
  • Implementing Toast POS

Today's sponsor:

Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives.Diageo Bar Academy Restaurant Unstoppable Podcast

7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.

MarginEdge is completely free for new customers until September. No setup fees. No integration fees. No commitment. Take your back office paperwork down to 2-3 minutes a day while creating real-time financial views to inform your path ahead.

Knowledge bombs

  1. Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
    • Hard work
  2. What is your biggest weakness?
    • Not delegating enough
  3. What's one question you ask or thing you look for during an interview?
    • A good person
  4. What's a current challenge? How are you dealing with it?
    1. Ramping up multiple restaurants at the same time
  5. Share one code of conduct or behavior you teach your team.
    • Make people happy
  6. What is one uncommon standard of service you teach your staff?
    • Go above and beyond
  7. What's one book we must read to become a better person or restaurant owner?
  8. What's one thing you feel restaurateurs don't know well enough or do often enough?
    • Rest
  9. Name one service you've hired.
  10. What's one piece of technology you've adopted within your restaurant walls and how has it influenced operations?
    • Toast POS
  11. If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
    • Be honest
    • Be kind
    • Surround yourself with amazing people

Contact info:

Strategic Hospitality online

Thanks for listening!

Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!

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Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.

And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.

Huge thanks to Benjamin Goldberg for joining me for another awesome episode. Until next time!

 

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!