615: Seven Chan on Taking a Step Forward
Restaurant Unstoppable with Eric Cacciatore
Release Date: 05/16/2019
Restaurant Unstoppable with Eric Cacciatore
Aaron Lyons is the CEO and Founder of Five 12 Restaurant Concepts, based on Houston, TX. Aaron was previously a guest on Restaurant Unstoppable in 2019 for episode 608. Back then, there were five locations of his flagship restaurant, . Today, there are 6 Dish Society locations and a new concept called Daily Gather. Join RULibrary: Join RULive: Set Up your RUEvolve 1:1: Subscribe on YouTube: Subscribe to our email newsletter: Today's sponsors: : Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep,...
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Sean Finter is the Founder of Barmetrix, CEO + Head Coach at Finter Group, and Owner of the Franklin House. Sean got his start in the industry at 12 where he grew up in Canada. He worked for the Hard Rock Cafe in England and stayed in that city for 6 years. He then became a restaurant coach and worked in Australia for about 10 years. At 27 he opened his first restaurant. Today, he focuses on restaurant coaching. This is Sean's second time on the show, having previously joined us for episode 1027. Join RULibrary: Join RULive: Set Up your RUEvolve 1:1: Subscribe on YouTube: ...
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Aaron Franklin is the Chef, Co-Owner, and Head of Maintenance at in Austin, Texas. Aaron Franklin opened his BBQ joint back in 2009 as a trailer. In 2011, he got his brick and mortar. Today, Aaron dabbles in writing books, leading masterclasses, manufacturing wholesale retail sauces, and he makes BBQ pits! Join RULibrary: Join RULive: Set Up your RUEvolve 1:1: Subscribe on YouTube: Subscribe to our email newsletter: Today's sponsors: : Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale...
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Christin Marvin is a podcast host, author, and creator of , a consultancy business she founded in 2022. Christin was a Managing Partner at Bonanno Concepts in Denver from 2007-2012. She served as a Regional Manager at Snooze A.M. Eatery in Denver from 2012-2019. She now serves as a Hospitality Catalyst for her restaurant consultancy business, Solutions by Christin. She is also the host of No Hesitation, a restaurant industry podcast, and she currently has two books published: , and Join RULibrary: Join RULive: Set Up your RUEvolve 1:1: Subscribe on YouTube: Subscribe to our...
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Alison Clem is the Chef/Owner of La Barbecue in Austin, TX. Alison got her start in the restaurant industry at age 18 and never left. She began in FOH and quickly moved to BOH where she thrived. Ali has worked almost every position in a restaurant, from bartender to manager and more. She met her wife LaAnn Mueller in the early 2010s and they together took over a food trailer and turned it into La Barbecue in 2012. They got their first brick and mortar in 2017, where they operate today. They also just received a Michelin Star! Join RULibrary: Join RULive: Set Up your RUEvolve 1:1: ...
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Today we are doing a deep dive into using AI and AI-SEO marketing as an RUNetwork workshop! We are joined by Co-Host and past guest Anna (Tauzin) Naeve, an independent fractional CMO and the owner of . Our guests today are Kelsey Verdier, VP of Marketing at , as well as Claudia Tomina, CEO and Founder of . Join RULibrary: Join RULive: Set Up your RUEvolve 1:1: Subscribe on YouTube: Subscribe to our email newsletter: Today's sponsors: : Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes...
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Avi Goren is the CEO and Co-Founder of . is a digital operations platform for the hospitality industry that simplifies online presence management for restaurants and other food service businesses. It automates updates for online listings, menus, and business information across dozens of major websites and apps like Google and Yelp. Additionally, Marqii provides tools for managing online reviews, tracking customer feedback, and optimizing local search rankings to attract more customers. Avi Goren worked at Yelp for many years before co-founding . Join RULibrary: Join RULive: Set Up...
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Kelly Mirabella is an award-winning digital marketing educator and consultant, and the owner of . She has been in the digital marketing space for 17 years and started her business, , 15 years ago. This workshop covers The Evolution of AI and Content Marketing with expert Kelly Mirabella. Workshops can be found every Thursday in the Restaurant Unstoppable podcast feed or on YouTube. Most have a visual component, so consider watching the video version . Join the RUNetwork to take part in workshops and ask the experts YOUR questions! Join RULibrary: Join RULive: Set Up...
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Patrick Terry is the CEO and Co-Founder of , based in Austin, TX. Patrick was previously on the show in early 2020 for episode 691. At that time, P. Terry’s had 16 locations in and around Austin. Today there are 36 locations. P. Terry’s is an old school styled burger shack opened originally in 2005. Join RULibrary: Join RULive: Set Up your RUEvolve 1:1: Subscribe on YouTube: Subscribe to our email newsletter: Today's sponsors: - Marqii helps restaurants manage online listings, menus, and reviews from one platform. It saves time, improves SEO, ensures menu accuracy across...
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Jennifer Guptill is the Culinary Program Coordinator at Great Bay Community College in Portsmouth, New Hampshire. Evan Mallett is the chef/owner of The Black Trumpet in Portsmouth, New Hampshire. Today we will be talking about creating a progressive culinary program within a secondary education institute in the modern world. The culinary program at Great Bay is less than 2 years old at the time of this episode’s publishing. Join RULibrary: Join RULive: Set Up your RUEvolve 1:1: Subscribe on YouTube: Subscribe to our email newsletter: Today's sponsors: - Marqii helps...
info_outlineGrowing up in New York, Seven Chan is a lifetime entrepreneur with over 17 years of experience building and running successful companies. His specialties include business strategy, development, press, and marketing. In 2016, he met business partner, Ken Yu, and one month later they were in business under the Poke Burri Brand. 2.5 years later they've scaled the business to 2 locations with an additional 12 locations expected to open in 2019.
Show notes…
Favorite success quote or mantra:
"Take a step forward on the business every day."
In this episode with Seven Chan, we discuss:
- Meeting mentors early in life
- Anyone can be a business person
- Lead by example
- Thinking bigger/anything is possible
- Becoming a millionaire at 18
- Using what you know and who you are to be successful
- Being business-savy
- Marketing
- Niche marketing
- The importance of not following rules
- Create your own vertical
- Finding a business partner
- Creating win-win deals for yourself
- Make being the best at what you do your goal
- Food court model
- Becoming an ally with bloggers and local media elites in your area
- Unique marketing
- Secret menus
- Franchising
- Scaling
- Fast-casual sushi-is it a trend?
Today's sponsor:
Gusto offers modern, easy payroll, benefits, and HR to small businesses across the country — they were even named best online payroll by PCMag. And as a listener, you’ll get three months free when you run your first payroll. Sign up and give it a try at Gusto.com/unstoppable.
BentoBox helps restaurants grow their business through a connected suite of tools, offering them an integrated website to connect with their guests and drive revenue online. Restaurant owners and operators are able to easily update menus, promote specials, take catering and event inquiries, sell merchandise, gift cards and more.
Revel Systems integrates front of house and back of house operations into a single dashboard. Designed to increase security, stability, ease of use, and speed of service, Revel’s streamlined ecosystem provides businesses with the right tools to grow. Learn more at revelsystems.com/unstoppable.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Be different
- What is your biggest weakness?
- Trying to take on too many things at once
- What's one question you ask or thing you look for during an interview?
- "I need you to believe in us"
- What's a current challenge? How are you dealing with it?
- "Trying to find good people to add to my team." Trial and error.
- Share one code of conduct or behavior you teach your team.
- Be the best. It applies to everything.
- What is one uncommon standard of service you teach your staff?
- If you are unhappy for any reason I will give you a free meal.
- What's one book we must read to become a better person or restaurant owner?
- Level Up Your Life
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's the one thing you feel restaurateurs don't know well enough or do often enough?
- Don't focus on the business side. Be different.
- What's one piece of technology you've adopted within your four walls restaurant and how has it influenced operations?
- Social media
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Take steps forward every day
- Plan for every possible scenario
- Do something you love doing otherwise you won't be able to do it for a long time
Contact info:
Instagram: @pokeburri
Instagram: @liftingnoodlesramen
Thanks for listening!
Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
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Huge thanks to Seven Chan for joining me for another awesome episode. Until next time!