615: Seven Chan on Taking a Step Forward
Restaurant Unstoppable with Eric Cacciatore
Release Date: 05/16/2019
Restaurant Unstoppable with Eric Cacciatore
Eric Reed and Natalie Hurley (also of Layne's) join the Restaurant Unstoppable Network for a live Q+A on April 20th, 2026 at 11AM EST. To join us and engage with all our guests and events, go to restaurantunstoppable.com/live -OR- to just catch today's guest, head over to restaurantunstoppable.com/cwe and we will get you a link to join that specific event for FREE! Eric Reed is the Chief Development Officer at Layne’s Chicken Fingers, where he leads the brand’s aggressive growth and real estate strategy as the company scales its footprint across existing and new markets. With more than two...
info_outlineRestaurant Unstoppable with Eric Cacciatore
Natalie Hurley and Eric Reed (also of Layne's) join the Restaurant Unstoppable Network for a live Q+A on April 20th, 2026 at 11AM EST. To join us and engage with all our guests and events, go to restaurantunstoppable.com/live -OR- to just catch today's guest, head over to restaurantunstoppable.com/cwe and we will get you a link to join that specific event for FREE! Natalie Hurley is the Vice President of Marketing at Layne’s Chicken Fingers, where she leads brand strategy and growth for the “Soon to be Famous” chicken finger franchise as it expands nationwide. With nearly 20 years of...
info_outlineRestaurant Unstoppable with Eric Cacciatore
Alex Camp and Cuyler Esposito join the Restaurant Unstoppable Network for a live Q+A on April 13th, 2026 at 11AM EST. To join us and engage with all our guests and events, go to restaurantunstoppable.com/live -OR- to just catch today's guest, head over to restaurantunstoppable.com/cwe and we will get you a link to join that specific event for FREE! Alex Camp is the vice president of operations services at Layne’s Chicken Fingers, where he serves as the “central nervous system” of the brand’s rapidly growing franchise system. After joining Layne’s in 2024 as senior director of...
info_outlineRestaurant Unstoppable with Eric Cacciatore
Albert Sanchez and Chris Schultz join the Restaurant Unstoppable Network for a live Q+A on April 6th, 2026 at 11AM EST. To join us and engage with all our guests and events, go to restaurantunstoppable.com/live -OR- to just catch today's guest, head over to restaurantunstoppable.com/cwe and we will get you a link to join that specific event for FREE! Albert Sanchez is the co‑founder and owner of Beto’s Mexican Restaurant, a family‑owned Mexican restaurant based in Grand Prairie, Texas, that has been serving the community since 1993. A lifelong Grand Prairie resident and graduate of South...
info_outlineRestaurant Unstoppable with Eric Cacciatore
Chris Schultz joins the Restaurant Unstoppable Network for a live Q+A on April 6th, 2026 at 11AM EST. To join us and engage with all our guests and events, go to restaurantunstoppable.com/live -OR- to just catch today's guest, head over to restaurantunstoppable.com/cwe and we will get you a link to join that specific event for FREE! Chris Schultz is the CEO of , a fast-casual taco brand known for its globally inspired, chef-driven tacos and cult-favorite Weekly Taco Feature program. He brings more than 30 years of restaurant leadership experience to the role and is focused on leading Velvet...
info_outlineRestaurant Unstoppable with Eric Cacciatore
Jo Irizarry and Skeeter Miller join the Restaurant Unstoppable Network for a live Q+A on March 23rd, 2026 at 11AM EST. To join us and engage with all our guests and events, go to restaurantunstoppable.com/live -OR- to just catch today's guest, head over to restaurantunstoppable.com/cwe and we will get you a link to join that specific event for FREE! Jo Irizarry is an investor and mentor in the modern Texas barbecue scene, best known for backing nationally acclaimed concepts like Barbs-B-Q and butcher shop and restaurant Thorn & Bred. As an early believer in Barbs-B-Q, Jo helped support...
info_outlineRestaurant Unstoppable with Eric Cacciatore
John Russ and Kim Beechner join the Restaurant Unstoppable Network for a live Q+A on March 30th, 2026 at 11AM EST. To join us and engage with all our guests and events, go to restaurantunstoppable.com/live -OR- to just catch today's guest, head over to restaurantunstoppable.com/cwe and we will get you a link to join that specific event for FREE! Chef John Russ is the chef-owner of , a celebrated neighborhood restaurant in San Antonio known for its seasonally driven menus and warm, family-centered hospitality. A New Orleans native and 2023 James Beard Award finalist for Best Chef: Texas,...
info_outlineRestaurant Unstoppable with Eric Cacciatore
Kim Beechner joins the Restaurant Unstoppable Network for a live Q+A on March 30th, 2026 at 11AM EST. To join us and engage with all our guests and events, go to restaurantunstoppable.com/live -OR- to just catch today's guest, head over to restaurantunstoppable.com/cwe and we will get you a link to join that specific event for FREE! Kim Beechner is the CEO and founder of Embark Marketing, a boutique digital agency specializing in the food and beverage and hospitality industries. Drawing on more than a decade in marketing and many years in the restaurant and bar world, she helps...
info_outlineRestaurant Unstoppable with Eric Cacciatore
Skeeter Miller joins the Restaurant Unstoppable Network for a live Q+A on March 23rd, 2026 at 11AM EST. To join us and engage with all our guests and events, go to restaurantunstoppable.com/live -OR- to just catch today's guest, head over to restaurantunstoppable.com/cwe and we will get you a link to join that specific event for FREE! Don “Skeeter” Miller is the longtime owner and president of The County Line, the iconic Texas barbecue institution he helped launch in Austin in 1975. Starting as the restaurant’s first dishwasher, he worked every job in the house before being invited into...
info_outlineRestaurant Unstoppable with Eric Cacciatore
Sarah Heard joins the Restaurant Unstoppable Network for a live Q+A on March 23rd, 2026 at 11AM EST. To join us and engage with all our guests and events, go to restaurantunstoppable.com/live -OR- to just catch today's guest, head over to restaurantunstoppable.com/cwe and we will get you a link to join that specific event for FREE! Chef Sarah Heard is the co-owner and co-chef of Austin’s acclaimed , where she’s known for boldly flavored, from-scratch cooking and a deep respect for every ingredient. Raised in Conroe, Texas, she learned early from her mother and grandmother to use every part...
info_outlineGrowing up in New York, Seven Chan is a lifetime entrepreneur with over 17 years of experience building and running successful companies. His specialties include business strategy, development, press, and marketing. In 2016, he met business partner, Ken Yu, and one month later they were in business under the Poke Burri Brand. 2.5 years later they've scaled the business to 2 locations with an additional 12 locations expected to open in 2019.
Show notes…
Favorite success quote or mantra:
"Take a step forward on the business every day."
In this episode with Seven Chan, we discuss:
- Meeting mentors early in life
- Anyone can be a business person
- Lead by example
- Thinking bigger/anything is possible
- Becoming a millionaire at 18
- Using what you know and who you are to be successful
- Being business-savy
- Marketing
- Niche marketing
- The importance of not following rules
- Create your own vertical
- Finding a business partner
- Creating win-win deals for yourself
- Make being the best at what you do your goal
- Food court model
- Becoming an ally with bloggers and local media elites in your area
- Unique marketing
- Secret menus
- Franchising
- Scaling
- Fast-casual sushi-is it a trend?
Today's sponsor:
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BentoBox helps restaurants grow their business through a connected suite of tools, offering them an integrated website to connect with their guests and drive revenue online. Restaurant owners and operators are able to easily update menus, promote specials, take catering and event inquiries, sell merchandise, gift cards and more.
Revel Systems integrates front of house and back of house operations into a single dashboard. Designed to increase security, stability, ease of use, and speed of service, Revel’s streamlined ecosystem provides businesses with the right tools to grow. Learn more at revelsystems.com/unstoppable.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Be different
- What is your biggest weakness?
- Trying to take on too many things at once
- What's one question you ask or thing you look for during an interview?
- "I need you to believe in us"
- What's a current challenge? How are you dealing with it?
- "Trying to find good people to add to my team." Trial and error.
- Share one code of conduct or behavior you teach your team.
- Be the best. It applies to everything.
- What is one uncommon standard of service you teach your staff?
- If you are unhappy for any reason I will give you a free meal.
- What's one book we must read to become a better person or restaurant owner?
- Level Up Your Life
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's the one thing you feel restaurateurs don't know well enough or do often enough?
- Don't focus on the business side. Be different.
- What's one piece of technology you've adopted within your four walls restaurant and how has it influenced operations?
- Social media
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Take steps forward every day
- Plan for every possible scenario
- Do something you love doing otherwise you won't be able to do it for a long time
Contact info:
Instagram: @pokeburri
Instagram: @liftingnoodlesramen
Thanks for listening!
Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
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Huge thanks to Seven Chan for joining me for another awesome episode. Until next time!

