436 - Client Onboarding That Creates Lifetime Customers
Release Date: 01/26/2026
437 - How to Hire A-Players When You Can’t Pay Big-Company Salaries
The Best Small Business Show
How to land A-Players when you don’t have a Fortune 500 budget. Everyone thinks it’s about the paycheck - that’s the myth. Let’s get you the team you deserve without breaking the bank.
info_outline
436 - Client Onboarding That Creates Lifetime Customers
The Best Small Business Show
Most businesses work so hard to get the "Yes," they forget what happens the minute the contract is signed. It’s that gap between the "Yes" and the actual work where customers decide if they love you or regret you.
info_outline
435 - What Japanese Train Conductors Can Teach You About Leadership
The Best Small Business Show
Today we're talking about Cognitive Drift - the silent killer of execution. Near misses. Tiny mistakes. Big consequences. We’re giving you a simple fix that works.
info_outline
434 - The Adaptability Advantage - How Speed Beats Knowledge!
The Best Small Business Show
The smartest people in the room aren't the ones with the most knowledge - they're the ones who adapt fastest.
info_outline
433 - Kicking Off The New Year - New Ideas, New Actions
The Best Small Business Show
We see so many owners getting stuck in the planning phase, but today is about movement. It’s about ditching the old baggage and embracing the tools that make this year your best one yet. Instead of just wishing for a better year, we are building the engine to guarantee it.
info_outline
432 - Scale Your Business - The Benefits of Freelancers
The Best Small Business Show
Today, we are opening the door to a massive opportunity that many business owners assume is locked. We’re talking about how to scale your business to the moon using an expertise-rich team of contract employees and freelancers without the weight of a traditional payroll.
info_outline
431 - Monetizing Directly With YouTube and Instagram
The Best Small Business Show
We will show you how to grow your revenue on YouTube and Instagram without ever pointing a camera at your face. Most people are afraid to do this and they assume that means social media is off the table for them. It's not.
info_outline
430 - Hybrid Harmony - Optimizing Blended Work Environments
The Best Small Business Show
Most businesses treat Hybrid work as "a lack of policy." They say, "Come in when you want," or "Just work from home whenever." That is a recipe for a ghost town office and disconnected employees.
info_outline
429 - Hire Your First Employee
The Best Small Business Show
Today, we are tackling the biggest hurdle for solopreneurs - this is the moment you move from "Freelancer" to "CEO." BJ and Rich will unpack how to do this without losing your shirt - or your mind.
info_outline
428 - Hyper-Personalized Marketing - Tailoring Strategies to Individual Customer Needs
The Best Small Business Show
It's the next level - tailoring your message to individual customer needs, at scale. It’s the end of "one-size-fits-all" marketing: "Mass marketing is dead" and customers expect you to know them. It turns one-time buyers into loyal, repeat fans.
info_outlineMost businesses work so hard to get the "Yes," they forget what happens the minute the contract is signed. It’s that gap between the "Yes" and the actual work where customers decide if they love you or regret you.