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440 - Operations That Don’t Suck - SOPs for Real People

The Best Small Business Show

Release Date: 02/23/2026

444 - Addition by Subtraction - The Financial Case for Firing Your Bottom 10% of Clients show art 444 - Addition by Subtraction - The Financial Case for Firing Your Bottom 10% of Clients

The Best Small Business Show

Today, we are tackling a massive pain point: exhausting clients. You know the ones. They pay the absolute least and complain the most. Dropping them is the fastest way to grow your margins - we call it "Addition by Subtraction."

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443 - Sales Pipeline Math - The Only Forecast That Matters show art 443 - Sales Pipeline Math - The Only Forecast That Matters

The Best Small Business Show

We are going to replace sales close guessing with bulletproof math to guarantee your revenue.

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442 - The Silent Killer - Scope Creep and How to Shut It Down show art 442 - The Silent Killer - Scope Creep and How to Shut It Down

The Best Small Business Show

The absolute silent killer of margins, timelines, and team morale. We see it in almost every business we coach and consult. We’re going to show you how to turn that creep into cold, hard cash.

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441 - One Offer, One Message - Fix Your Confusing Marketing show art 441 - One Offer, One Message - Fix Your Confusing Marketing

The Best Small Business Show

For many people, sales are stalling. Guess what - it’s not your product - it’s your mouth. Too many offers. Too many messages. Too much noise. So today, we are fixing that. We are simplifying.

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440 - Operations That Don’t Suck - SOPs for Real People show art 440 - Operations That Don’t Suck - SOPs for Real People

The Best Small Business Show

We are talking about the "boring" stuff that actually sets you free. Operations. SOPs. The stuff entrepreneurs usually hate. But they only hate it because they do it wrong.

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439 - The Founder Bottleneck - When Your Business Can’t Grow Past You show art 439 - The Founder Bottleneck - When Your Business Can’t Grow Past You

The Best Small Business Show

When you are the "Chief Everything Officer," your business can only grow as big as your stamina. Today, we are smashing that bottleneck. We’re moving you from "The Operator" to "The Architect."

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438 - Stop Discounting - How to Raise Prices Without Losing Customers show art 438 - Stop Discounting - How to Raise Prices Without Losing Customers

The Best Small Business Show

Today we’re talking about the bravest move a business owner can make: Raising your rates. Discounting is a race to the bottom, and the prize for winning is going out of business.

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437 - How to Hire A-Players When You Can’t Pay Big-Company Salaries show art 437 - How to Hire A-Players When You Can’t Pay Big-Company Salaries

The Best Small Business Show

How to land A-Players when you don’t have a Fortune 500 budget. Everyone thinks it’s about the paycheck - that’s the myth. Let’s get you the team you deserve without breaking the bank.

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436 - Client Onboarding That Creates Lifetime Customers show art 436 - Client Onboarding That Creates Lifetime Customers

The Best Small Business Show

Most businesses work so hard to get the "Yes," they forget what happens the minute the contract is signed. It’s that gap between the "Yes" and the actual work where customers decide if they love you or regret you.

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435 - What Japanese Train Conductors Can Teach You About Leadership show art 435 - What Japanese Train Conductors Can Teach You About Leadership

The Best Small Business Show

Today we're talking about Cognitive Drift - the silent killer of execution. Near misses. Tiny mistakes. Big consequences. We’re giving you a simple fix that works.

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We are talking about the "boring" stuff that actually sets you free. Operations. SOPs. The stuff entrepreneurs usually hate. But they only hate it because they do it wrong.