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Ep. 56. Leadership communications in a crisis (part two)

Leadership communications with Rob Cottingham

Release Date: 03/10/2020

Ep. 62. Zoom out! You're more than just another face show art Ep. 62. Zoom out! You're more than just another face

Leadership communications with Rob Cottingham

If you're spending all day in Zoom meetings, then it's easy to think that speaking by video automatically means showing your head and shoulders... and nothing else. Let's talk about what you (and your audience) are missing by not letting the rest of your body get in on the act. (The bad news? You're gonna need to start wearing pants again.) Resource: ‘s post Music: All music is by . The theme music is "." Used under a Creative Commons license. Image: on

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61. Go big AND go home: Why you need to amp up your online energy for work-at-home audiences show art 61. Go big AND go home: Why you need to amp up your online energy for work-at-home audiences

Leadership communications with Rob Cottingham

You might have thought up-close video would be more intimate than speaking from the stage. But one big thing we're learning from remote presentations is this: You need to bring more energy to your speaking style when your audience is at home in front of their screens. Find out why... and how. Music: All music is by . The theme music is "." Used under a Creative Commons license. Image: on

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Ep. 60. The pivot: Mozilla adapts to communicating in the lockdown show art Ep. 60. The pivot: Mozilla adapts to communicating in the lockdown

Leadership communications with Rob Cottingham

This time, we look at how the technology visionaries at Mozilla are making the pivot from face-to-face leadership communications to virtual channels. We're joined by , Mozilla's senior executive communications manager. Links: , makers of , , and more. Music: All music by . Theme: "." Used under a Creative Commons license. Image: from Mozilla

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Ep. 59. Leadership communication through curation show art Ep. 59. Leadership communication through curation

Leadership communications with Rob Cottingham

If sharing really is caring, then the content you share needs to be content you really care about — and content your audience will care about too. This episode we look at content curation... and why just shovelling links onto Twitter, Facebook and LinkedIn without care or context isn't just bad for your reputation — right now, it's dangerous to your audience. Links: I mentioned those mysterious letters "RSS", which really can make your life easier! If you're baffled, . is my newsreader of choice. (My wife and I about what happened to Google Reader.) By the way, the great OG (which...

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Ep. 58. Going virtual (and staying human) show art Ep. 58. Going virtual (and staying human)

Leadership communications with Rob Cottingham

With so many face-to-face presentations being cancelled, a lot of speakers are looking at going virtual. But with webinars and online conferences suddenly getting a second look, it’s important to keep in mind their special demands. This episode, we talk to presentation coach, theorist, blogger, speaker and author about what we lose when we go virtual, and how to make up some of that lost emotional connection. And we’ll hear from author and (her delightful description) camp counselor for grownups . In roughly a week, she’s had to move an event months in the planning into cyberspace....

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Ep. 57. Making the best of a cancelled speech show art Ep. 57. Making the best of a cancelled speech

Leadership communications with Rob Cottingham

Cancelled speaking gigs are a fact of life, but never more than today. And hey: with social distancing and disease prevention rightly taking precedence over oratory, we know better than to feel sorry for ourselves over postponed conferences and scrubbed events. But when you're left holding a speech without a stage to deliver it on, what's your next move? Instead of letting all your work writing and preparing your presentation go to waste, try these suggestions for getting some real value out of that broken speaking date. This is the third episode of our five-episode series looking at...

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Ep. 56. Leadership communications in a crisis (part two) show art Ep. 56. Leadership communications in a crisis (part two)

Leadership communications with Rob Cottingham

Getting leadership communications right is never more important than in the middle of a crisis. And as COVID-19 coronavirus outbreaks happening throughout much of the world, you may well be facing a crisis soon. Last episode, we talked about planning for your crisis leadership communications. This episode, we look at putting that plan into action with seven key principles: Be transparent and honest. Communicate early. Be proportionate. Connect emotionally. Be flexible. Listen. Inspire hope. And stay tuned all week, as we look at some of the implications of the coronavirus outbreak for...

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Ep. 55. Leadership communications in a crisis (part one) show art Ep. 55. Leadership communications in a crisis (part one)

Leadership communications with Rob Cottingham

In a crisis, people are looking for reassurance, a sense of security... and leadership. And with COVID-19 coronavirus outbreaks happening across the planet, you may soon need to step up on behalf of your organization — for anything from coping with a supply-chain issue to temporarily shutting your doors. How you communicate will make all the difference for your audience. This two-part episode looks at effective leadership communications in a crisis. Part one is all about preparation: the plans you can put in place now so you're ready when the storm hits... either with this crisis, or the...

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Ep. 54. It's called public speaking. Not public singing. show art Ep. 54. It's called public speaking. Not public singing.

Leadership communications with Rob Cottingham

Are you falling into the trap of sing-song delivery? You could be sapping your speech's strength and breaking your connection to the audience. Here's how to recognize it... and how to stop. Wondering what's different about this episode? Could be the new theme music! Links: talks about how to reclaim your natural voice by talking to an audience of one (even when it's actually one thousand). Those voice acting lessons I mention are at Vancouver's . Highly recommended! Music: All music by (https://leerosevere.bandcamp.com/). Theme: "." Incidental music is taken from his latest album, . Used...

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Ep. 53. How to Talk to Experts show art Ep. 53. How to Talk to Experts

Leadership communications with Rob Cottingham

Sooner or later speechwriters and other leadership communications practitioners find ourselves talking to a subject matter expert: somebody (usually part of your client's organization) who’s going to give some of their time and knowledge to make your speech or article better. Here's how to get the most out of their time and yours. Thanks to Clare Kumar, Deb Rohac, Patti Bacchus, Evan Leeson, Ben Roberts, Ben Lucier, Mark Busse, Rob Beggs, Susan RoAne, Jamie Cohen, Luis Giraldo, James Glave, Anthony Floyd, Andréa Coutu, Richard Eriksson, Robert Beggs and Michele Owens who all weighed in...

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More Episodes

Getting leadership communications right is never more important than in the middle of a crisis. And as COVID-19 coronavirus outbreaks happening throughout much of the world, you may well be facing a crisis soon.

Last episode, we talked about planning for your crisis leadership communications. This episode, we look at putting that plan into action with seven key principles:

  1. Be transparent and honest.
  2. Communicate early.
  3. Be proportionate.
  4. Connect emotionally.
  5. Be flexible.
  6. Listen.
  7. Inspire hope.

And stay tuned all week, as we look at some of the implications of the coronavirus outbreak for leaders and the communications teams that support them.

Be safe, everyone.

Music: All music by Lee Rosevere (https://leerosevere.bandcamp.com/). Theme: "Twitter Will Kill Us All." Used under a Creative Commons license.