234. More On How To Fix Business Bottlenecks
The CEO Help Desk from Run Like Clockwork
Release Date: 05/14/2025
254. Don’t Overthink It: Your Customers Already Told You the Answer
The CEO Help Desk from Run Like Clockwork
After coaching Jen O’Hare of Bell Box Co on defining her QBR (Queen Bee Role), Adrienne and Emily are back with a debrief — breaking down the biggest themes from the conversation and sharing how they apply to every business, not just gifting. This episode is a must-listen if your offers feel bloated, you’re stretched too thin, or you’re struggling to decide what actually matters to your customers. Here’s what we cover: ✅ Why Jen’s QBR wasn’t product selection (and what it was instead) ✅ How to define your QBR when you're doing it all yourself ✅ Why trimming services is...
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253. Defining Your QBR + Streamlining Offers with Jen O'Hare
The CEO Help Desk from Run Like Clockwork
In this episode of the CEO Help Desk, Adrienne and Emily coach Jen O’Hare, founder of Bell Box Co, through one of the most powerful prioritization tools we use at Clockwork: identifying her business’s QBR (Queen Bee Role). Jen runs a high-touch, end-to-end corporate gifting service — but like so many CEOs, she’s been wearing all the hats. In this real-time strategy session, you’ll hear how we narrowed in on what actually matters most to her customers, and how that clarity can help her scale without sacrificing quality. Here’s what we cover: ✅ Why Jen’s customers choose her over...
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252. When Your Business Outgrows Your Old Habits
The CEO Help Desk from Run Like Clockwork
In this debrief episode, Adrienne and Emily reflect on their conversation with Danielle Hendon — and break down what it actually looks like to loosen your grip without watching the whole business unravel. They share their own experiences stepping back from day-to-day decisions, the tools that helped them build trust with their team, and how to adapt leadership as both your business and personal needs evolve. Here’s what we cover: ✅ Why delegation problems are usually communication problems ✅ How to use red/yellow/green light language with your team ✅ The difference between being...
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251. Scaling a Human-Centered CFO Firm with Danielle Hendon
The CEO Help Desk from Run Like Clockwork
In this coaching session, Adrienne Dorison and Emily Doyle sit down with Danielle Hendon, founder of 4 Corners CFO, to unpack a surprisingly common (and sneaky) bottleneck: too many leads. If you’ve ever thought “more leads = more money,” this episode might change your mind. Danielle shares the real challenges of managing overwhelming demand as a solo CFO — and why growing her client roster wasn’t translating to growing her business. Together, they explore what it looks like to: Get clear on capacity before hiring Protect your most valuable skillsets And rebuild around you —...
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250. The Shiny Idea Trap (and How to Escape It)
The CEO Help Desk from Run Like Clockwork
When is the right time to start something new? In this debrief, Adrienne and Emily unpack their coaching session with Catherine Roe and offer a powerful reframe for any multi-passionate CEO: context determines the strategy. They explore what made Catherine ready to grow something new — and how to know if you are too. 🎧 Listen in as they discuss: ✅ The truth about “multi-passionate” founders ✅ Why seasons of business matter more than hustle ✅ What happens when you try to grow two things that both need you ✅ The trap of chasing new ideas because you’re bored ✅ Why...
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249. The Right Time for Your Next Big Business Idea with Catherine Roe
The CEO Help Desk from Run Like Clockwork
Catherine Roe built a successful accounting firm that now runs without her. But instead of coasting, she’s launching a second brand — an educational business focused on financial literacy. In this coaching episode of The CEO Help Desk, Catherine shares how she’s balancing new ideas, team capacity, and her own energy as she grows her next business. If you’ve ever felt the pull to start something new and the fear of slipping back into overwork… you’re going to relate to this one. Here’s what we cover: ✅ Why her first business can grow without her — and what that changes ✅ How...
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248. The Illusion of Letting Go
The CEO Help Desk from Run Like Clockwork
After , Adrienne and Emily are back to debrief the conversation — and dig into what it really takes to evolve from a hands-on founder to a strategic leader. If you’ve stepped out of the doing but still find yourself making all the decisions, this debrief will hit home. Here’s what we cover: ✅ The illusion of being “out of the weeds” — and why decision fatigue proves otherwise ✅ How to train your team to spot problems and solve them ✅ Letting go of control… without letting go of clarity ✅ Navigating leadership with a co-founder who sees the world differently ✅ Why...
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247. Leading Beyond the Day-to-Day with Ben and Cody from 5 Star Interpreting
The CEO Help Desk from Run Like Clockwork
In this coaching episode, Adrienne Dorison and Emily Doyle sit down with Ben and Cody, co-founders of , to tackle a challenge many visionary founders face: What does your role become when the business runs without you? If you’ve ever felt unsure of how to stay involved at a strategic level without slipping back into the day-to-day, this one’s for you. Here’s what we cover: ✅ Why “letting go” doesn’t mean disappearing ✅ How to build metrics that matter (and get your team to own them) ✅ Navigating partnership dynamics when your working styles clash ✅ Identifying the...
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246. Fear-Based Decisions Cost Your Business Too Much
The CEO Help Desk from Run Like Clockwork
After coaching Lisa Whitehouse on her team and scaling challenges, Adrienne and Emily are back to debrief the conversation — and get honest about how fear, beliefs, and untested assumptions shape our most critical business decisions. If you’ve ever delayed a hire, undercharged for your work, or jumped back into client delivery because “it’s just easier,” this debrief is a must-listen. Here’s what we cover: ✅ Why journaling and mindset work alone won’t help you scale ✅ The numbers that make hiring decisions feel safer ✅ How to calculate your onboarding runway + caseload...
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245. Scaling a People-Powered Sales Team with Lisa Whitehouse
The CEO Help Desk from Run Like Clockwork
In this coaching session, Adrienne Dorison and Emily Doyle sit down with Lisa Whitehouse, founder of Clever Vine — a UK-based outsourced business development agency — to unpack the mental and operational roadblocks keeping her from hiring and scaling with confidence. If you’ve ever second-guessed whether it’s safe to grow your team, this one’s for you. Here’s what we cover: ✅ What “team trauma” looks like — and how it lingers in your decision-making ✅ Why Lisa keeps jumping back into client work (and what it’s costing her) ✅ The challenge of hiring for soft skills and...
info_outlineIn this episode, Adrienne Dorison and Emily Doyle reflect on a recent coaching session with Leslie Liondas, breaking down how to identify and fix the four core business bottlenecks — Attract, Convert, Delivery, and Cash Flow.
If you’ve been struggling to figure out why your business isn’t growing the way you want, this episode will help you diagnose the problem and create a plan to solve it.
Here’s what we cover:
✅ How to identify which bottleneck is holding your business back
✅ The four core business bottlenecks and how they work together
✅ Why cash flow issues can block other fixes — and how to work around it
✅ When to focus on attraction, conversion, or delivery
✅ How to balance short-term cash flow with long-term business growth
Plus, Adrienne and Emily share real-world examples and actionable strategies to help you streamline your business operations and drive sustainable growth.
If you’re ready to unlock the next level of growth in your business, this episode is packed with actionable takeaways you can start using today. Hit play and let’s get into it! 🔥
Listen to Leslie’s episode here.
Connect with us here:
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Top 5 Takeaways:
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Identify the Right Bottleneck – Fixing the wrong problem wastes time and resources. Pinpointing whether you have an Attract, Convert, Delivery, or Cash Flow bottleneck is key to business growth.
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Solve One Bottleneck at a Time – Trying to fix multiple bottlenecks at once leads to inefficiency and stalled progress. Focus on one area until you see improvement.
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Cash Flow Challenges Are Common – Running out of cash to fix other problems is a frequent issue. Get creative and resourceful to improve cash flow without overextending.
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Conversion vs. Attraction Confusion – A high conversion rate with low leads means you need more traffic. A low conversion rate means you need better sales systems.
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Don't Waste Resources on the Wrong Fix – Focus on the bottleneck that's holding back growth — improving sales scripts when your problem is lead flow won’t fix the real issue.
Chapters:
01:05 – Introduction to Leslie’s Coaching Session – Overview of Leslie’s business and why diagnosing bottlenecks matters
02:28 – The Four Bottlenecks – Overview of Attract, Convert, Delivery, and Cash Flow
04:35 – Why Cash Flow is a Common Problem – How cash flow limits the ability to solve other issues
06:10 – Diagnosing a Bottleneck – How to identify which bottleneck is blocking growth
09:28 – High Conversion, Low Leads – Why more traffic is sometimes the solution
12:06 – Increasing Capacity for Delivery – Why you need to solve delivery issues before growing your customer base
14:59 – Improving Efficiency with Current Resources – How automation and better systems can solve cash flow issues
16:46 – Focusing on the Right Fix – How to avoid distractions and focus on solving the correct bottleneck
18:52 – Testing and Iterating – Why quick wins and MVP approaches are key in early-stage businesses
20:30 – Balancing Growth and Stability – How to maintain stability while increasing business capacity