Using MIRO to Build a Living Archive of Learning | Scott Smith
Scrum Master Toolbox Podcast: Agile storytelling from the trenches
Release Date: 12/04/2025
Scrum Master Toolbox Podcast: Agile storytelling from the trenches
Steve Martin: Coaching Product Owners to Be the Voice of the Customer In this episode, we refer to video and . The Great Product Owner: Rob Gard's Customer Obsession Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: . "The role of the PO really is to help the team empathize with the user, the customer of the product, because that's how they can develop great solutions." - Steve Martin Rob Gard worked at a fintech firm and is now CPO of a major fintech company. Steve...
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Steve Martin: Making Scrum Master Success Visible with OKRs That Actually Work Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: . "It is not the retrospective that is the success of the retrospective. It is the ownership and accountability where you take improvements after the session." - Steve Martin The biggest problem for Scrum Masters isn't just defining success—it's being able to shout it from the rooftops with tangible evidence. Steve champions OKRs as an amazing...
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Steve Martin: Why Agile Fatigue Means We Need to Change Our Approach Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: . "We teach transformation, we support transformation, we help change, but we don't really understand what they're changing from." - Steve Martin Steve believes Agile as a whole is on the back foot, possibly regressing. There's palpable fatigue in the industry, and transformation in its current form hasn't been the success we hoped. Organizations still...
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Steve Martin: When a Distributed Team's Energy Vanishes into the Virtual Void Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: . "They weren't a team, they were a group of individuals working on multiple different projects." - Vasco Duarte (describing Steve's team situation) The infrastructure team looked promising on paper: Product Owner in Italy, hardware engineers in Budapest, software engineers in Bucharest, designers in the UK. The team started with energy and...
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Steve Martin: When the Gospel of Agile Becomes a Barrier to Change Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: . "It took me a while to realize that that's what I was doing. I felt the reason wasn't working was them, it wasn't me." - Steve Martin Steve carried the Scrum Guide like a Bible in his early days as an Agile coach. He was a purist—convinced he had an army of Agile practitioners behind him, ready to transform every team he encountered. When teams...
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BONUS: The Operating System for Software-Native Organizations - The Five Core Principles In this BONUS episode, the final installment of our Special Xmas 2025 reflection on Software-native businesses, we explore the five fundamental principles that form the operating system for software-native organizations. Building on the previous four episodes, this conversation provides the blueprint for building organizations that can adapt at the speed of modern business demands, where the average company lifespan on the S&P 500 has dropped from 33 years in the 1960s to a projected 12 years by...
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BONUS: Breaking Through The Organizational Immune System - Why Software-Native Organizations Are Still Rare With Vasco Duarte In this BONUS episode, we explore the organizational barriers that prevent companies from becoming truly software-native. Despite having proof that agile, iterative approaches work at scale—from Spotify to Amazon to Etsy—most organizations still struggle to adopt these practices. We reveal the root cause behind this resistance and expose four critical barriers that form what we call "The Organizational Immune System." This isn't about resistance to change; it's...
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Xmas Special: Recovering the Essence of Agile - What's Already Working in Software-Native Organizations In this BONUS Xmas Special episode, we explore what happens when we strip away the certifications and branded frameworks to recover the essential practices that make software development work. Building on Episode 2's exploration of the Project Management Trap, Vasco reveals how the core insights that sparked the Agile revolution remain valid - and how real organizations like Spotify, Amazon, and Etsy embody these principles to thrive in today's software-driven world. The answer isn't to...
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Xmas Special: Why project management tools fail software development - and what works instead! In this BONUS episode, we dive deep into The Project Management Trap, continuing our exploration from Episode 1 where we established that software is societal infrastructure being managed with tools from the 1800s. We examine why project management frameworks - designed for building railroads and ships - are fundamentally misaligned with software development, and what happens when we treat living capabilities like construction projects with defined endpoints. The Origin Story - Where Project...
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Xmas Special: Software Industry Transformation - Why Software Development Must Mature - a five-episode deep dive into how software as an industry needs to transform. In this opening episode, we explore the fundamental disconnect between how we manage software and what software actually is. From small businesses to global infrastructure, software has become the backbone of modern society, yet we continue to manage it with tools designed for building ships in the 1800s. This episode sets the stage for understanding why software development must evolve into a mature discipline. Software...
info_outlineScott Smith: Using MIRO to Build a Living Archive of Learning
Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
"We're in a servant leadership role. So, ask: is the team thriving? That's a huge indication of success." - Scott Smith
For Scott, success as a Scrum Master isn't measured by velocity charts or burn-down graphs—it's measured by whether the people are thriving. This includes everyone: the development team and the Product Owner.
As a servant leader, Scott's focus is on creating conditions where teams can flourish, and he has practical ways to gauge that health. Scott does a light touch check on a regular basis and a deeper assessment quarterly. Mid-sprint, he conducts what he calls a "vibe" check—a quick pulse to understand how people are feeling and what they need. During quarterly planning, the team retrospects and celebrates achievements from the past quarter, keeping and tracking actions to ensure continuous improvement isn't just talked about but lived. Scott's approach recognizes that success is both about the work being done and the people doing it. When teams feel supported, heard, and valued, the work naturally flows better. This people-first perspective defines what great servant leadership looks like in practice.
Self-reflection Question: How often do you check in on whether your team is truly thriving, and what specific indicators tell you they are?
Featured Retrospective Format for the Week: MIRO as a Living History Museum
"Use the multiple retros in the MIRO board as a shared history museum for the team." - Scott Smith
Scott leverages MIRO not just as a tool for running retrospectives but as a living archive of team learning and growth. He uses MIROVERSE templates to bring diversity to retrospective conversations, exploring the vast library of pre-built formats that offer themed and structured approaches to reflection. The magic happens when Scott treats each retrospective board not as a disposable artifact but as part of the team's shared history museum.
Over time, the accumulation of retrospective boards tells the story of the team's journey—what they struggled with, what they celebrated, what actions they took, and how they evolved. This approach transforms retrospectives from isolated events into a continuous narrative of improvement. Teams can look back at previous retros to see patterns, track whether actions were completed, and recognize how far they've come. MIRO becomes both the canvas for current reflection and the archive of collective learning, making improvement visible and tangible across time.
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🔥In the ruthless world of fintech, success isn't just about innovation—it's about coaching!🔥
Angela thought she was just there to coach a team. But now, she's caught in the middle of a corporate espionage drama that could make or break the future of digital banking. Can she help the team regain their mojo and outwit their rivals, or will the competition crush their ambitions? As alliances shift and the pressure builds, one thing becomes clear: this isn't just about the product—it's about the people.
🚨 Will Angela's coaching be enough? Find out in Shift: From Product to People—the gripping story of high-stakes innovation and corporate intrigue.
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About Scott Smith
Scott Smith is a 53-year-old professional based in Perth, Australia. He balances a successful career with a strong focus on health and fitness, currently preparing for bodybuilding competitions in 2026. With a background in leadership and coaching, Scott values growth, discipline, and staying relevant in a rapidly changing world.
You can link with Scott Smith on LinkedIn.