E73: Getting to Know KRA: Mike Longo on Elevating Career Services and Expanding Community Impact
KRA's The Hub
In this episode of Getting to Know KRA, we are joined by Program Director Mike Longo, as he highlights how his decades of experience in workforce development inform the way his team meets job seekers with empathy, structure, and personalized support. You’ll learn how career coaches, business services staff, and community partners work together to make the OhioMeansJobs centers in Summit and Medina counties accessible, welcoming, and effective for anyone seeking employment. From innovative outreach tools to real success stories that show the impact of strong relationships, this episode offers...
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E72: Augmenting, Not Replacing: Using AI to Empower Workforce Professionals
KRA's The Hub
In this episode, host Jonathan Overall speaks with Brandon Tigges, CEO and Co-Founder of Job Machine, an AI-powered platform transforming how workforce organizations place people in jobs. Recorded live at the CWA Meeting of the Minds Conference in Monterey, they explore how Job Machine automates key parts of the job search—creating resumes, applying to positions, scheduling interviews—so career services teams can focus on human connection rather than data entry. Brandon shares how AI can augment, not replace, workforce professionals, the impressive placement results achieved with...
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E71: Fearless Forward: Redefining Workforce Pathways with Nia Ford
KRA's The Hub
In this episode of The Hub, recorded live at the CWA’s Meeting of the Minds conference, host Jonathan Overall sits down with Nia Ford, Workforce Services Specialist for the Alameda County Workforce Development Board. Nia shares how her team is advancing innovation through apprenticeships, medical assistant training, and a groundbreaking wellness and job-quality initiative that puts people at the center of workforce development. Reflecting on the conference theme “Fearless Forward,” she opens up about stepping beyond her comfort zone, embracing new challenges, and redefining what career...
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E70: Getting to Know KRA: Donna Eissoh and Thomas Thornton on Building Authentic Partnerships and Driving Business Success
KRA's The Hub
In this episode of Getting to Know KRA, we sit down with Donna Eissoh, Business Services Manager for KRA’s AJCC Rancho Dominguez program in Los Angeles County, and Thomas Thornton, Business Services Manager for Summit and Medina Counties in Ohio. Together, they offer an inside look at how KRA’s business services teams are helping employers thrive in two very different regions—one rooted in manufacturing and polymers, the other in logistics and healthcare. Tune in for a rich conversation about employer engagement, building authentic relationships, and workforce development strategies...
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E69: The Courage to Evolve: Building Workforce Systems for What’s Next
KRA's The Hub
In this episode, originally recorded at CWA's Meeting of the Minds conference, we are joined by Latoya Reed-Adjei, from the Alameda County Workforce Development Board, to explore what it means to lead through change with courage, creativity, and purpose. Discover how workforce systems can evolve from compliance-driven bureaucracy into proactive, relationship-focused engines of equity and opportunity. Latoya also explains how social capital can close gaps in access in the age of AI, and shares her vision for reframing employer engagement as partnership—not transaction. This is a...
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E68: Innovate, Integrate, Inspire: Best Practices from the 2025 Business Services Academy
KRA's The Hub
Tune in to hear from guests Alexis Franks and David Barch from The National Association of Workforce Development Professionals (NAWDP) as they take you inside the 2025 Business Services Academy. You'll hear about how workforce professionals come together to exchange best practices, strengthen strategic employer relationships, and push past the limits of “business as usual” to reimagine what exceptional business services in workforce development can look like.
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E67: Getting to Know KRA: Patrick Boxall on Strategic Alliances and Community Impact
KRA's The Hub
In this episode of Getting to Know KRA, we sit down with Patrick T.J. Boxall, Executive Vice President and Chief Strategy Officer at KRA Corporation, to explore how strategic partnerships fuel workforce innovation. Patrick shares how KRA integrates mental health resources, strengthens business engagement, and adapts to an evolving labor market to align talent with business needs. Tune in to gain insight into KRA’s forward-thinking approach to collaboration and the dynamic relationships that deliver real results.
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E66: Connecting Resources and Entrepreneurs: Building the Summit County Black Chamber with Robert DeJournett
KRA's The Hub
Tune in for a powerful conversation with Robert DeJournett, President and CEO of the Black Chamber of Commerce of Summit County, Ohio. Robert shares how the chamber is closing opportunity gaps, fostering collaboration, and empowering Black entrepreneurs to build sustainable businesses and generational wealth. Discover how community partnerships, workforce connections, and intentional resource sharing are driving inclusive economic growth—and learn how the Summit County Black Chamber is becoming a trusted hub for innovation and impact across the region.
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E65: Raising the Bar: Maryland’s Workforce System Celebrates and Innovates
KRA's The Hub
Maryland’s workforce system is rising to the moment—celebrating the people who make a difference every day, embracing innovation to meet new challenges, and adapting for a future full of change. In this episode, discover how workforce leaders and professionals are coming together at the Raising the Bar conference to honor frontline heroes, highlight the power of youth engagement, explore the role of AI and storytelling, and strengthen resilience across communities. Tune in for a conversation about connection, creativity, and the collective effort to shape a stronger tomorrow.
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E64: AI, Opportunity, and Empowerment: The Future of Career Services
KRA's The Hub
Discover how workforce development is evolving to meet the needs of diverse communities through innovation, inclusion, and resilience. In this episode, Lubna Hanif, WIOA Team Supervisor at Rubicon Programs, shares her journey from frontline career coach to team supervisor, reflecting on the power of mentorship, cultural responsiveness, and trauma informed care in supporting participants. She discusses how programs like WIOA are adapting to legislative change, the role of AI and virtual services in expanding access, and the importance of empowering both clients and staff. Listeners will gain...
info_outlineTune in to this episode of The Hub for the first in our new series, Getting to Know KRA. Host Jonathan Overall kicks things off with an inspiring conversation on people and principles, joined by Kalandria Thompson, People and Culture Director, and Ryan Rand, Engagement & Development Specialist. Together, they explore how KRA’s values—knowledge, responsibility, and achievement—shape a thriving, people-centered workplace culture. You’ll learn about KRA’s holistic approach to employee development, innovative wellness initiatives, and the leadership programs that are creating lasting impact. Whether you're part of the KRA team or just curious about what makes this organization stand out, this episode offers a meaningful look behind the scenes.