Using your auto-attendant for security with Jesse Gnas
Release Date: 04/07/2020
Security Awareness Training
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In this in-depth Security Awareness Training, host Jeremy Cherny explores how a security incident can occur, as well as how people can best protect their data to remain secure.
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Using common sense to stay secure with Joe Dietrich
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Host Jeremy Cherny interviews Joe Dietrich, Manager of Hosting and Storage for Dover Corporation “Dover Corporation is a diversified global manufacturer. We've got about 325 global locations with about 23,000 employees worldwide. What I do for Dover is lead teams that provide server and storage support, as well as Active Directory support and what we call data protection, which for us means backup and disaster recovery.” Why is security important? The systems and applications that run on the servers and storage that my team supports are things like Oracle, our payroll, our accounting...
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This week, we're doing something a little different on the Security Strong Podcast. It's just me, we're doing kind of a fireside chat mode here. I'm sitting in a rocking chair near the fire and I am thinking about the various awesome guests we've had since we started the podcast, I'm thinking about what we do as a security company, and I thought why don't we share some of the best practices and go through a top list of things that you can do to stay secure. Security as a Process, Not a Product A lot of times when people think about security, they're thinking about buying the basics,...
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Security in the world of HR with Amy Fallucca
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Host: Jeremy Cherny interviews Amy Fallucca, CEO of Bravent “Bravent has been around for about four years. We are an HR consulting and recruiting company. On the HR side, we help with anything from handbooks, to advising on terminations, or employee performance. Then on the recruiting side, we work on a range of positions; professional, technical, and executive. We leverage technology to be really efficient in our process, and by doing that, we're able to save our clients money. We're typically about half the cost of contingent placement firms.” Can you speak a little about security...
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Know your data with Jason Claycomb
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Host: Jeremy Cherny interviews Jason Claycomb, Founder of INARMA “INARMA is a professional services firm. The short tagline is ‘We assess controls.’ So I really like how you think of security as a process and not a product - that’s exactly what we do. We help people with the process around security. Yes, there are products involved, but those are types of solutions and we help people pick the right solutions.” Why is security so important to you and your clients? We've all got sensitive data. There isn’t any business that does not have sensitive data in it or where the data isn't...
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E-commerce website security with Lori McDonald
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Host: Jeremy Cherny interviews Lori McDonald, President and CEO of Brilliance Business Solutions “I started my career at NASA Johnson Space Center as a flight controller for the space shuttle program where I met my husband. He went on to work for Rockwell Automation and got a promotion that brought us to Milwaukee. I was trying to figure out what was as cool as space and decided the internet looked like a cool place to be. So I started Brilliance Business Solutions, a web development company with a niche in helping manufacturers and distributors implement digital commerce solutions, in 1998....
info_outlineHost: Jeremy Cherny interviews Jesse Gnas, owner of ACS.
“We are basically a business that sells cloud based solutions for voice and data. And we are a full service, single point of contact for all your needs. So that includes the project management through the entire process. So when our clients order new services from us, whether it be a cloud based phone solution or data, we manage that purchase from start to finish. “
Why is security important?
“The reason we incorporate those is because they are a very essential lifeline for our businesses to maintain their business model. And in the event, there are any security issues, we want to make sure while we partner with Tobin solutions, that we exhaust all those possibilities that could occur, because they'd otherwise be compromising the business model. “
What are you seeing from your side of things in the world of data comp and telecommunications and the demands on you and what people have been around requesting right now?
“The businesses that we currently work with, we've set them up already in an environment where they're able to take their desk phone home, and use their internet at home as a remote teleworker.”
How do you stay on top of all these different security threats that are out there?
“We really encourage having an Auto Attendant and I know most businesses love to answer the phone live and they like to take that call and differentiate, differentiate themselves. However, a simple Auto Attendant would say thank you for calling Tobin's solutions. If you'd like to speak to someone live, please press one. that eliminates 100% of the robo calls because robocalls cant’ press one. So it really increases the productivity of the receptionist and many receptionists that I see are “
What are some things you did in your prior role in IT around protecting people's data?
“You know, for example, you could put your accounting system on your network. But if you don't have any kind of security measure put in place, everybody, every employee that has asked for access to that network could access anything at all. So that includes all of your financials, your general ledger. And then it also includes not just accessing and viewing, but the ability to modify and change and or delete.”
How do you educate your customers on security around Telecom, telecommunications and phone systems?
“We do risk management in our own conversations. Is there any value to having this business turned over to you or an assessment because if someone's in denial, that they've never had a problem, we try to encourage everyone to educate our customers that if you have not had one, a virus or any kind of attack on your business, it's only a matter of time that you will.”