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MD Anderson Emergency Physician: AI Isn’t Enough Without a Digital Health Ecosystem

Bright Spots in Healthcare

Release Date: 04/28/2026

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Bright Spots in Healthcare

Episode Description: In this episode, Atlantic Health System, Intermountain Health, and Navina explore how AI is transforming value-based care by boosting financial resilience and improving outcomes. Learn how these organizations are: Enhancing risk adjustment and closing care gaps Reducing administrative burden through AI-augmented workflows Equipping teams with real-time insights to drive performance under VBC models From virtual medical assistants to smarter financial planning, this discussion offers actionable strategies for leaders across clinical, operational, and financial...

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What should Medicare Advantage plans change now to improve performance in 2027 and prepare for the 2029 Star Ratings? In this episode of Bright Spots in Healthcare, leaders from Zing Health, CDPHP, UPMC Health Plan and MedOrionshare how MA plans are acting earlier, prioritizing limited resources, improving Stars and quality performance, and reducing reliance on the traditional fourth-quarter scramble. The discussion gets practical: how plans are using existing data sooner, turning clinical insights into action, coordinating with providers, reaching harder-to-engage members, and deciding where...

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Bright Spots in Healthcare

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In this Bright Spots in Healthcare episode, host Eric Glazer brings together an all-star panel of leaders who are reshaping the future of Medicaid and social care. Our guests include: Vanita Pindolia, Vice President, Medicare Star Ratings, Emergent Holdings (BlueCross BlueShield Michigan) Jason Merola, MD, Chief Medical Officer, MVP Health Care Charlotta Eriksson, Lead Director, National VBC Partnerships (Specialty), Aetna Mary O’Connor, MD, Chief Medical Officer & Co-Founder, Vori Together, they explore: How Medicare Advantage plans are embedding Stars, CAHPS, and adherence...

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Healthcare doesn’t have a shortage of good ideas. The harder problem is turning what works into the way care is actually delivered. In this episode of Bright Spots in Healthcare, Eric Glazer sits down with Dr. Thomas Balcezak, Executive Vice President and Chief Clinical Officer at Yale New Haven Health, to explore why proven ideas can take years to become everyday practice, and what healthcare leaders can do differently. Dr. Balcezak shares how Yale New Haven is using more than 2,500 Care Signature pathways to bring current clinical guidance directly into physician workflows, reduce unwanted...

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In this episode of Bright Spots in Healthcare, host Eric Glazer brings together Medicare Advantage leaders from Drips, Johns Hopkins Health Plans, MMM Holdings, myPlace Health, and Independent Health to tackle a challenge every plan knows well: what happens when the same member has multiple open needs, and who decides what should happen first? The conversation moves beyond measure-by-measure outreach to explore how plans can coordinate action around the whole member. Panelists discuss how to weigh Stars, claims cost, risk adjustment, member context, social barriers, provider workflows, and...

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"Healthcare becomes more affordable when we make the better choice the easy choice." In this episode of Bright Spots in Healthcare, Eric Glazer sits down with Beth Keyser, President of Anthem Blue Cross and Blue Shield's West Region Commercial Health Benefits business, to explore why healthcare affordability isn't just about lowering prices, it's about helping people make better decisions earlier. Throughout the conversation, Beth shares how Anthem is redesigning the member journey by combining data, navigation, provider collaboration, and whole-person care to guide members toward the right...

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What does it really take to challenge the status quo in healthcare, and win? Dr. Imamu “Mu” Tomlinson, CEO of Vituity and author of Less Than One Percent: How Disruptors Defy the Odds, joins host Eric Glazer to share hard-won lessons on leadership, resilience, and breaking barriers. In this energizing conversation, Mu discusses: How to turn “you can’t” into the fuel that drives innovation. Why being disagreeable, optimistic, and relentless are the core traits of true disruptors. Lessons healthcare can borrow from sports icons like Steph Curry and leaders in entertainment. Why...

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More Episodes

In this episode of Bright Spots in Healthcare, recorded live at the ViVE 2026 conference, Eric Glazer sits down with Dr. Pavitra Krishnamani from MD Anderson Cancer Center to explore what it actually takes to build scalable digital health systems.

As both a practicing emergency physician and digital health innovator, Dr. Krishnamani brings a frontline perspective to one of healthcare’s biggest challenges: why so many digital health tools fail to scale, and what separates technologies that succeed from those that don’t.

While the industry continues to invest heavily in AI, wearables, telehealth, and other digital tools, many health systems are still struggling with fragmented solutions, low adoption, and limited real-world impact. The path forward isn’t more tools, it’s better systems.

 In this episode, you’ll learn:

  • Why workflow integration matters more than features in digital health adoption

  • How AI, wearables, telehealth, VR, and EHRs must work together as a connected ecosystem

  • What health systems should evaluate before bringing in new technology, including ROI, maintenance, and unintended consequences

  • The role of human-centered design in building solutions clinicians will actually use 

  • Why adoption fails without clinician buy-in, flexibility, and cultural alignment

  • How to design more effective pilots and avoid common implementation pitfalls

  • Why education and mindset are critical to scaling AI and digital health

  • What it takes to move from siloed tools to scalable, system-level transformation

Key Takeaway:

“Education begets innovation” - Pavitra P. Krishnamani, MD.

Scalable digital health isn’t about deploying more technology, it’s about aligning technology, workflows, and people into systems that actually work in practice.

Learn More from Dr. Krishnamani:

http://pavitramd.com/.

Dr. Krishnamani expands on many of these ideas in her upcoming book:
Home is Where the Health Is: How Digital Innovation and Technological Advances are Transforming Healthcare and Wellness.

The book explores how technologies like AI, wearables, telehealth, and data systems are coming together to reshape healthcare delivery and move care closer to where patients live their daily lives.

Connect with Dr. Krishnamani:

 

Partner with Bright Spots Ventures: If you are interested in speaking with the Bright Spots Ventures team to brainstorm how we can help you grow your business through credibility building content and trusted executive relationships, email [email protected]


About Bright Spots Ventures: Bright Spots Ventures is a healthcare strategy and engagement company that creates content, communities, and connections to accelerate innovation.

We help healthcare leaders discover what’s working, and how to scale it. By bringing together health plan, hospital, and solution leaders, we facilitate the exchange of ideas that lead to measurable impact. Through our podcast, executive councils, private events, and go-to-market strategy work, we surface and amplify the “bright spots” in healthcare, proven innovations others can learn from and replicate. At our core, we exist to create trusted relationships that make real progress possible. Visit our website at www.brightspotsinhealthcare.com.