Northwell Health CEO John D'Angelo, MD | The Next Operating System for Healthcare
Release Date: 06/02/2026
Bright Spots in Healthcare
Episode Description: In this episode, Atlantic Health System, Intermountain Health, and Navina explore how AI is transforming value-based care by boosting financial resilience and improving outcomes. Learn how these organizations are: Enhancing risk adjustment and closing care gaps Reducing administrative burden through AI-augmented workflows Equipping teams with real-time insights to drive performance under VBC models From virtual medical assistants to smarter financial planning, this discussion offers actionable strategies for leaders across clinical, operational, and financial...
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In this Bright Spots in Healthcare episode, host Eric Glazer brings together health plan, provider, and cardiometabolic care leaders to examine a challenge becoming increasingly important to healthcare organizations: how to move beyond identifying high-risk members and determine which risks are actually movable. The discussion explores what it takes to turn cardiometabolic risk information into action. Across health plans, provider networks, and care models, the conversation looks at how organizations are thinking about clinical strategy, GLP-1s, individualized risk, provider performance,...
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What should Medicare Advantage plans change now to improve performance in 2027 and prepare for the 2029 Star Ratings? In this episode of Bright Spots in Healthcare, leaders from Zing Health, CDPHP, UPMC Health Plan and MedOrionshare how MA plans are acting earlier, prioritizing limited resources, improving Stars and quality performance, and reducing reliance on the traditional fourth-quarter scramble. The discussion gets practical: how plans are using existing data sooner, turning clinical insights into action, coordinating with providers, reaching harder-to-engage members, and deciding where...
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In this Bright Spots in Healthcare episode, host Eric Glazer brings together an all-star panel of leaders who are reshaping the future of Medicaid and social care. Our guests include: Vanita Pindolia, Vice President, Medicare Star Ratings, Emergent Holdings (BlueCross BlueShield Michigan) Jason Merola, MD, Chief Medical Officer, MVP Health Care Charlotta Eriksson, Lead Director, National VBC Partnerships (Specialty), Aetna Mary O’Connor, MD, Chief Medical Officer & Co-Founder, Vori Together, they explore: How Medicare Advantage plans are embedding Stars, CAHPS, and adherence...
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Healthcare doesn’t have a shortage of good ideas. The harder problem is turning what works into the way care is actually delivered. In this episode of Bright Spots in Healthcare, Eric Glazer sits down with Dr. Thomas Balcezak, Executive Vice President and Chief Clinical Officer at Yale New Haven Health, to explore why proven ideas can take years to become everyday practice, and what healthcare leaders can do differently. Dr. Balcezak shares how Yale New Haven is using more than 2,500 Care Signature pathways to bring current clinical guidance directly into physician workflows, reduce unwanted...
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Artificial intelligence is no longer just a buzzword, it’s a practical tool transforming how healthcare organizations prepare for the future. From evaluating and pricing risk with greater accuracy to identifying rising-risk members and strengthening long-term financial strategies, AI is reshaping the very foundations of forecasting in healthcare. In this episode, leaders from Florida Blue, Premera Blue Cross, Blue Shield of California, and Prealize Health share how they’re applying AI across actuarial, clinical, and data science domains to optimize decisions, improve outcomes, and drive...
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In this episode of Bright Spots in Healthcare, host Eric Glazer brings together Medicare Advantage leaders from Drips, Johns Hopkins Health Plans, MMM Holdings, myPlace Health, and Independent Health to tackle a challenge every plan knows well: what happens when the same member has multiple open needs, and who decides what should happen first? The conversation moves beyond measure-by-measure outreach to explore how plans can coordinate action around the whole member. Panelists discuss how to weigh Stars, claims cost, risk adjustment, member context, social barriers, provider workflows, and...
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"Healthcare becomes more affordable when we make the better choice the easy choice." In this episode of Bright Spots in Healthcare, Eric Glazer sits down with Beth Keyser, President of Anthem Blue Cross and Blue Shield's West Region Commercial Health Benefits business, to explore why healthcare affordability isn't just about lowering prices, it's about helping people make better decisions earlier. Throughout the conversation, Beth shares how Anthem is redesigning the member journey by combining data, navigation, provider collaboration, and whole-person care to guide members toward the right...
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What does it really take to challenge the status quo in healthcare, and win? Dr. Imamu “Mu” Tomlinson, CEO of Vituity and author of Less Than One Percent: How Disruptors Defy the Odds, joins host Eric Glazer to share hard-won lessons on leadership, resilience, and breaking barriers. In this energizing conversation, Mu discusses: How to turn “you can’t” into the fuel that drives innovation. Why being disagreeable, optimistic, and relentless are the core traits of true disruptors. Lessons healthcare can borrow from sports icons like Steph Curry and leaders in entertainment. Why...
info_outlineThe healthcare system we've built is remarkably good at treating disease. The question is whether it's designed to create health.
In this episode of Bright Spots in Healthcare, Eric Glazer sits down with Dr. John D'Angelo, President and CEO of Northwell Health, one of the largest health systems in the country, for a candid conversation about what healthcare leaders may be underestimating about the decade ahead.
Rather than focusing on individual trends, Dr. D'Angelo challenges some of healthcare's biggest assumptions, from the way we think about affordability, to the way we deliver care, to the role technology should play in helping people stay healthy before they become patients.
The discussion explores why affordability may ultimately be a prevention challenge, how healthcare can move from episodic encounters to continuous health management, what workforce shortages mean for the future of care delivery, and why building the right digital infrastructure may be one of the most important investments health systems make over the next decade.
If you're responsible for leading change inside a health system, health plan, physician organization, or healthcare company, this conversation offers a thoughtful perspective on what healthcare may need to become, not just what it needs to improve.
In this episode, you'll learn:
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Why Dr. D'Angelo believes healthcare can't "cut its way" to affordability What a more proactive and personalized healthcare system could look like
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How workforce shortages are forcing leaders to rethink traditional care models
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Why continuous health may become more important than episodic care
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How Northwell is building the digital foundation for the future of healthcare
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What healthcare leaders may be underestimating about the next decade
About Dr. John D’Angelo:
A physician first and foremost, Dr. John D’Angelo leads with compassion. With over 25 years of practical experience, he continues to transform health care operations with his recent appointment as president and CEO of Northwell Health, the Northeast’s largest nonprofit health system.
Dr. D’Angelo oversees a complex network of 28 hospitals and 106,000 employees, including over 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians with an operating budget of $22.6 billion. Northwell cares for more than 3 million people annually in the New York metro area, including Long Island, the Hudson Valley, western Connecticut and beyond.
Full bio: https://www.northwell.edu/sites/northwell.edu/files/2026-03/dangelo-john-newsroom-03-25-2026.pdf
Follow Dr. D’Angelo: https://www.linkedin.com/in/john-dangelo-md/
About Bright Spots Ventures:
Bright Spots Ventures is a healthcare strategy and engagement company that creates content, communities, and connections to accelerate innovation.
We help healthcare leaders discover what’s working, and how to scale it. By bringing together health plan, hospital, and solution leaders, we facilitate the exchange of ideas that lead to measurable impact. Through our podcast, executive councils, private events, and go-to-market strategy work, we surface and amplify the “bright spots” in healthcare, proven innovations others can learn from and replicate. At our core, we exist to create trusted relationships that make real progress possible. Visit our website at www.brightspotsinhealthcare.com.