QM Insights Podcast Episode 65 - Introducing our 2025 User Group Meeting Featuring Ericka Moore
SOLABS QM Insights
In this episode of the QM Insights podcast, Etienne, Philippe, and Ericka talk about the upcoming User Group Meeting on May 15th, 2025. They share which conferences they're most excited about, highlight this year’s agenda, and more! Key Takeaways 00:00 What is the User Group Meeting? 06:08 This year's agenda 14:03 Other SOLABS news Contact us at [email protected]
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Episode 64: SOLABS' Roadmap with Philippe Gaudreau
SOLABS QM Insights
In this episode of the QM Insights podcast, Etienne and Philippe discuss the latest updates to QM10 and what's in the pipeline for the upcoming months! View SOLABS' full roadmap here: Key takeaways: 00:20 SOLABS news 03:20 Introducing some new features recently made available to clients 07:15 Our work on the reporting portal 11:00 We're revamping QM10's UI! 14:20 A variation of the deviation QM APP is in the works for smaller companies Contact us at [email protected]
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Episode 63: Plan your EQMS' Development with the EQMS Maturity Model
SOLABS QM Insights
In this episode of the QM Insights podcast, Etienne is joined by Philippe Gaudreau, CEO of SOLABS to discuss the EQMS Maturity Model proposed by SOLABS. Managing an Enterprise Quality Management Software (EQMS) is an entirely different task based on where a company stands on the EQMS Maturity Model. Learn how this tool assists quality managers in structuring the continuous improvement of their quality system. Key Takeaways 00:45 Why are we working on an EQMS Maturity Model? 02:24 What is the benefit of this tool for Life Sciences companies? 04:50 Philippe explains how the maturity...
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Episode 62: Looking Back at 2023 with SOLABS' Executives
SOLABS QM Insights
SOLABS' executives join together to discuss their outlook for 2023. They walk listeners through their objectives at the start of the year and more. Key Takeaways 00:51 Kevin explains what his focus was at the beginning of 2023 for the engineering department. 01:44 How many phases will be necessary for the implementation process of Kamban at SOLABS? 03:38 Ericka explains why the Client Success department’s main area of focus in 2023 was customer satisfaction. 04:58 The return of the User Group Meeting was a great success! 06:19 Martine, head of Product Quality Management presents her...
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Episode 61: Evaluating Suppliers for an EQMS Software Purchase
SOLABS QM Insights
In episode 61 of the QM Insights podcast, Etienne is joined by Ericka Moore, Head of Client Success at SOLABS, and Philippe Gaudreau, CEO of SOLABS. This episode is the second in a series on purchasing an EQMS. In this episode, the guests explore the evaluation of suppliers, including how to prepare for demonstrations, the importance of evaluating the implementation practice as well as the solution and when is the right moment to discuss money. Key Takeaways 01:20 What is the next step after formalizing your requirements? 03:30 Presenting vendors with your initial scope helps to...
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Episode 60: Purchasing an EQMS: Building a Business Case
SOLABS QM Insights
In episode 60 of the QM Insights podcast, Etienne is joined by Ericka Moore, Head of Client Success at SOLABS, and Philippe Gaudreau, CEO of SOLABS. This episode is the first in a series on purchasing an EQMS. In this episode, they discuss the steps to building a business case, from evaluating your requirements to getting team members on board and working around objections. Key Takeaways 01:15: How does a company start the process of evaluating an EQMS purchase? 04:25: The importance of making sure the timing is right for your company. 05:23: How big does your company need to be before...
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Episode 59: The Implementation of QM10 with Ericka Moore
SOLABS QM Insights
In this episode of the QM Insights podcast, Etienne is joined by Ericka Moore, Head of Client Success at SOLABS to discuss the implementation process of SOLABS QM10. They discuss whether implementations are done internally or outsourced, what are the key elements that make a successful implementation, and what a successful implementation means for SOLABS. Key Takeaways 00:49 Why do we perform all of our implementations internally? 02:38 Is there an overlapping between implementation and the Client Success roles? 05:41 What is the expected duration of an implementation project at SOLABS...
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Episode 58: Analytics at SOLABS with Jamie Villeneuve
SOLABS QM Insights
In this episode of the QM Insights podcast, Etienne is joined by Jamie Villeneuve to discuss analytics in QM10. Jamie explains Nexgen Analytics' custom report offering, what is the end goal of analytics, and what the future holds for SOLABS in this area. Key Takeaways: 00:55 Introducing Jamie and Nexgen Analytics 02:00 What has NexGen Analytics accomplished for SOLABS’ clients so far? 03:00 What is the custom report offering for our clients? 06:40 What is the end goal for analytics? 10:15 Do analytics have to adapt to a company’s reality over time? 12:32 What does the future hold...
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Episode 57: SOLABS - Who We Are and Where do we Come From
SOLABS QM Insights
In today’s episode of the QM Insights podcast, Philippe Gaudreau, CEO of SOLABS and Ericka Moore, Head of Client Success at SOLABS discuss the business highlights of SOLABS, what will be our focus moving forward, and what are the values that drive our work! Key Takeaways 02:00 Philippe highlights key achievements we have accomplished 02:58 Ericka shares some of the highlights she is most proud of at SOLABS 06:23 How is Supplier Quality Control going to be a priority for SOLABS moving forward? 11:10 We are working on supporting suppliers on both ends – whether you are auditing your...
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Episode 56: What is Coming in 2023 with SOLABS' Executives
SOLABS QM Insights
In today’s episode of the QM Insights podcast, SOLABS’ executives are discussing their objectives for 2023 and what clients can expect from SOLABS this coming year. Key Takeaways 00:56: introducing Ericka, Head of Client Success at SOLABS 02:17: the SOLABS QM10 User Group Meeting will return in 2023! 04:17: Introducing Martine, Head of Quality Management at SOLABS 05:00: SOLABS is ISO 9001:2015 certified! 06:47 Introducing Kevin, Head of Engineering 08:11 We are working towards automated testing 10:22 Philippe talks about SOLABS’ focus in 2023: client satisfaction! 12:38 We are...
info_outlineIn today’s episode, we discuss the differences between the Review and Approval cycles for documents within QM10. Gretchen Dixson, a Product Specialist at SOLABS, explains multiple scenarios where companies can save time and prevent errors by setting their review cycles through QM10 instead of performing them by email or via some other means.
Key Takeaways
00:30 Today’s topic is the Review and Approval cycles
01:35 What’s the difference between a Review and an Approval cycle?
02:30 Are the users in the Review cycle the same people that are going to be approving afterward?
04:00 This is much better than sending reviews by email
05:10 Do all our clients use the Review cycle and why?
08:21 Additional advice from Gretchen regarding those cycles.
09:20 Thanks to Gretchen and our listeners!