loader from loading.io

001: Mitch Harless, Senior Vice President, Claims Management

Stephens

Release Date: 03/02/2017

Dr. Joseph Sanford and Dr. Kevin Sexton, Leaders of the Medical Claims Analytics Teams at Stephens Insurance show art Dr. Joseph Sanford and Dr. Kevin Sexton, Leaders of the Medical Claims Analytics Teams at Stephens Insurance

Stephens

Frank Thomas interviews Dr. Joseph Sanford and Dr. Kevin Sexton on employer wellness programs. They explore the data sets that are available between self-funded and fully-insured plans, the changes in healthcare visits since the start of the pandemic, the kinds of nudges that work to help employees to choose healthy behaviors and participate in wellness visits and screenings.

info_outline
Brian Chance, Senior Vice President, Cost Based Efficiency Claims & Risk Manager at Stephens Insurance show art Brian Chance, Senior Vice President, Cost Based Efficiency Claims & Risk Manager at Stephens Insurance

Stephens

Frank Thomas interviews Brian Chance on the complexities of the workers' compensation system, a state-regulated system that varies by state. They discuss how employers can obtain and manage state-compliant coverage, whether by buying a policy from an insurance company or third-party administrator, self-insuring, or buying a large deductible and acting as a self-insurer.

info_outline
020: David Keisner, Vice President, Associate Pharmacy Benefits Analyst at Stephens Insurance show art 020: David Keisner, Vice President, Associate Pharmacy Benefits Analyst at Stephens Insurance

Stephens

Frank Thomas interviews Dr. David Keisner on the meaning of the recent Supreme Court ruling for PBMs, how increased prescription costs may be passed along to employers and insured patents, how other states may act as a result of this ruling, and the potential ramifications of this ruling on other states’ regulation of healthcare providers, regardless of the federal Employee Retirement Income Security Act (ERISA).

info_outline
019: Dr. Geri Bemberg, Vice President & Pharmacy Benefits Analyst at Stephens Insurance show art 019: Dr. Geri Bemberg, Vice President & Pharmacy Benefits Analyst at Stephens Insurance

Stephens

Frank Thomas interviews Dr. Geri Bemberg. Geri specializes in prescription drug formulary and pharmacy benefit management solutions. Geri explains what a pharmacy benefit manager does. She covers the types of contracts PBMs make with plans, pharmacy groups and drug makers, and the differences between traditional and pass-through plans. Geri explains the benefits of having Stephens Insurance get involved between the plan and the PBM, and also offer formulary management and pharmacy benefit auditing.

info_outline
018: Prentice McIntosh, Vice President of Risk Management at Stephens Insurance — Part 3 show art 018: Prentice McIntosh, Vice President of Risk Management at Stephens Insurance — Part 3

Stephens

Frank Thomas interviews Prentice McIntosh, continuing and concluding the conversation on hurricane preparedness in this episode of Stephens Viewpoints. Prentice and Frank discuss steps businesses should take after a hurricane. They focus on getting back to the property and meeting the claims adjuster as quickly as possible, putting in place temporary fixes to mitigate future losses, and revisiting the disaster recovery plan to make sure all aspects of the business are protected.

info_outline
017: Prentice McIntosh, Vice President of Risk Management at Stephens Insurance — Part 2 show art 017: Prentice McIntosh, Vice President of Risk Management at Stephens Insurance — Part 2

Stephens

Frank Thomas interviews Prentice McIntosh, continuing the conversation on hurricane preparedness, in this episode of Stephens Viewpoints. Prentice and Frank discuss steps businesses may take to cover the business disruptions that come with a hurricane. These can include a storm safety plan, disaster recovery plans, business interruption coverage and contingent business interruption coverage

info_outline
016: Hurricane Preparedness — With Prentice McIntosh, Vice President of Risk Management at Stephens Insurance show art 016: Hurricane Preparedness — With Prentice McIntosh, Vice President of Risk Management at Stephens Insurance

Stephens

Prentice McIntosh is interviewed by Frank Thomas in this episode of Stephens Viewpoints. Prentice and Frank discuss the steps businesses should take to plan for hurricanes and other disasters, how to recover from disasters, how to drill the disaster plan, and how to obtain appropriate property insurance.

info_outline
015: Workplace Health — With Todd Whitthorne, President of ACAP Health Consulting and Tom Kane, Executive Vice President and Director of Life & Health at Stephens Insurance show art 015: Workplace Health — With Todd Whitthorne, President of ACAP Health Consulting and Tom Kane, Executive Vice President and Director of Life & Health at Stephens Insurance

Stephens

Todd Whitthorne, President of ACAP Health Consulting, and Tom Kane, Executive Vice President and Director of Life & Health for Stephens Insurance, are interviewed by Frank Thomas in this episode of Stephens Viewpoints. Todd, Tom, and

info_outline
014: Kara Trott, Founder and CEO of Quantum Health and Walker Bowden, Director of Self-Funded Marketing for Stephens Insurance show art 014: Kara Trott, Founder and CEO of Quantum Health and Walker Bowden, Director of Self-Funded Marketing for Stephens Insurance

Stephens

Kara Trott, Founder and CEO of Quantum Health and Walker Bowden, Director of Self-Funded Marketing for Stephens Insurance, are interviewed by Frank Thomas in this episode of Stephens Viewpoints. Kara, Walker and Frank discuss innovations in engagement that allow members to navigate much better the healthcare maze.

info_outline
013: Olin Wage, Senior Vice President and Long-Term Care Advisor for Stephens Insurance show art 013: Olin Wage, Senior Vice President and Long-Term Care Advisor for Stephens Insurance

Stephens

Olin Wage, Senior Vice President and Long-Term Care Advisor for Stephens Insurance, is interviewed by Frank Thomas in this episode of Stephens Viewpoints. Frank and Olin discuss why long-term care insurance should be considered as part of a prudent retirement plan, the options available, and options for providing for long-term care needs and expenses.

info_outline
 
More Episodes

Mitch Harless, Senior Vice President for Claims Management, is Frank’s guest in this episode of Stephens Viewpoints. Frank and Mitch discuss oil field insurance issues, and why it is important to understand oil patch indemnification and mutual indemnification agreements, both before and after an incident. Listen to hear more.

 

Key Takeaways:

[:41] Mitch Harless tells of his career path in the Property & Casualty insurance industry, from 1983 until today.

[1:43] Mitch spent 20 years on the carrier side focused on the oil and gas industry.

[2:14] What are the complexities of oil patch indemnification in the oil services sector?

[2:54] What are the three key businesses involved in drilling an oil well? With which parties does Stephens normally interact?

[3:44] There are two typical contracts in the oil and gas industry for drilling a well: a drilling contract, usually by the IADC, and a Master Service Agreement, or MSA. What do they have in common?

[4:25] Mitch describes knock-for-knock, or mutual indemnification agreements.

[5:10] Stephens’ clients look to Stephens for expertise in the nuances of indemnification agreements as they pertain to the oil and gas industry.

[5:58] The claims management expert offers pre-loss reviews of contracts and indemnification, and post-loss claims management practices in the event of a claim.

[6:55] Mitch gives additional detail about knock-for-knock claims. The focus is on which employee, belonging to which employer, was injured in the incident.

[7:47] As a diversified agent, Stephens might represent either the operator, or the service contractors.

[8:27] The indemnification process is very complex. A number of states have anti-indemnification statutes, which have a compelling effect on an indemnification agreement. Case law, such as Corbett, adds to the complexity.

[9:20] Next episode: Study of the fallout from the Deepwater Horizon disaster of 2010!

 

Mentioned in This Episode:

Stephens Insurance

Mitch Harless

International Association of Drilling Contractors (IADC)

Corbett vs. INA

Deepwater Horizon Oil Spill