Marissa McInnis - Senior Director, Global Sustainability at Verizon

Marissa is responsible for overseeing the continued evolution and implementation of Verizon’s Sustainability Strategy as well as its enterprise wide relationships across its sustainability portfolio. ​She focuses on operationalizing Verizon’s internal and external commitments while tracking its progress across the enterprise to ensure holistic management in the areas of sustainability and driving profitable growth. ​

Prior to joining Verizon, Marissa was with the Department of Defense in Washington DC, leading Climate Policy and Interagency engagement. She served as the climate policy advisor to the Assistant Secretary of Defense for Energy, Installations and Environment. ​She has held a number of progressive roles within the White House and Pentagon, including Director for Climate Adaptation and Resilience, Climate Program Director for the Secretary of Defense and the Secretary of the Navy.​ From 2006-2014, Marissa served in various leadership roles at the U.S. Environmental Protection Agency, including the Office of the CFO and the Tribal Affairs Office.

Marissa McInnis Joins Sustainable Nation to Discuss:

• How to institutionalize sustainability at a large global organization
• Verizon's approach to ESG reporting and highlights from the latest report 
• Verizon’s renewable energy goals 
• Advice and recommendations for sustainability professionals

Marissa’s Final Five Questions Responses:

What is one piece of advice you would give other sustainability professionals that might help them in their careers?

I always advise people who ask me to think outside your circle. A lot of sustainability and climate educated professionals tend to stay within that bubble or that circle. I encourage you to talk to your facilities lead. I encourage you to talk to your supply chain lead. Think about the areas within the organization where you may be already doing that sustainability work and you're not counting it, or you're not communicating it across or replicating it. Think outside your circle.

What are you most excited about right now in the world of sustainability?

When you think about sustainability and climate from the climate perspective, you have mitigation where you're reducing emissions and then you also have adaptation and resilience where you're really looking to climate-proof your business. The lifting up of that adaptation and resilience side, especially given my background, that's what I worked on predominantly over the last 17 years, it’s that side of it. I really am excited about how people are paying attention to it and businesses are paying attention to it. Alongside that, thinking about the co-benefits. That's kind of a buzzword that's happening right now, but what also reduces emissions plus helps with that adaptation resilience problem. Then finally the biggest one is just thinking about sustainability from this cross-cutting lens like I was talking about. Talking to folks that you wouldn't normally talk to. Sometimes it's hard. At the Pentagon, for a long time I was one of the younger people there and there were a lot of grumpy older facilities folks that I had to talk to. But it ended up being such a valuable conversation. We ended up working together to update building codes according to new climate projections. So you never know where you're going to find that value.That's why you have to keep reaching out.

What is one book you would recommend sustainability leaders read?

I just finished Six Thinking Hats by Edward De Bono, and it's all about how you can think about a problem and think about framing it. It takes any type of negative association or emotion off of one individual person and allows for really brilliant group think. You think about the white hat, it’s neutral and objective. So you could say to someone in your group during your brainstorm, “Hey, put on a white hat,” and it takes away the personal and brings it up to a group level so that folks can think about it from that front. Yellow Hat is sunny and positive. The one hat that I try to use that I don't normally put on first is the Black hat, which is careful and cautious, the devil's advocate hat. I've really used it a lot and encourage folks to read it.

What are some of your favorite resources or tools that really help you in your work?

Anything by Tensie Whelan, read it, absorb it. And I'm a little bit biased here because I helped develop a lot of this material, but I also l use a lot of the US government federal climate resources. If you go to climate.gov and use the Climate Resilience Toolkit, a lot of the work that I've done over the past 15 years is there. Looking at the maps, seeing where you can, especially with a company with a global footprint, think about where your biggest risks are from climate related hazards, it's really easy to do using public verified peer reviewed data.

Where can our listeners go to learn more about you and the sustainability work being done at Verizon and check out the new ESG report?

If you go to verizon.com there's a search box at the top. You can search sustainability and it goes into a resource page specifically for climate sustainability related goals. We also have our ESG report up there and you can see what we're doing from water conservation, renewable energy, our net zero goals, and also how to get involved within your community.