High Octane
In advance of the NADA Show this week in New Orleans, we sit down with Dave Perno, president of Loyalty Automotive and Virginia’s 2025 TIME Dealer of the Year, to discuss his journey in the automotive industry. Dave and other state Dealers of the Year will be honored at the Show this week. From lessons learned working in his father’s dealership to leading a family business, Dave reflects on the importance of supporting employees, giving back to the community and planning for the future. He also shares his perspective on industry trends like EV adoption and what 2025 might bring for...
info_outline Elevating Customer Experience w/ Kayla Kody and Jake SodikoffHigh Octane
In this episode of VADA Live, we hear about critical drivers of dealership success: customer service. Joining the conversation are Kayla Kody, vice president of Richmond Ford Auto Group, and Jake Sodikoff, president and dealer principal of Steven Nissan and President of HoneyCar, a used vehicle franchise with five locations in Virginia. Together, they share ways to enhance customer experiences, balance technology with a personal touch and tackle challenges unique to the auto industry. Get video of this and other VADA Live segments at .
info_outline VADA Live: Party Crashers II with Cox's Brian FinkelmeyerHigh Octane
We regroup with Cox Automotive Senior Director of Enterprise Insights and Advisory Brian Finkelmeyer, a VADA regular who offers a fresh take on retail automotive five months after he joined us at our June Convention. Today's High Octane is actually the audio version of VADA's new VADA LIVE, our push into multimedia and video interviews with industry experts and Virginia dealer leaders. The video version of this interview and others will be available soon on VADA.com.
info_outline Analyst Kevin Tynan on maker woes and dealer strengths @ VADA '24High Octane
Bloomberg Intelligence's Kevin Tynan made his regular appearance at the VADA Annual Convention this month, offering his analysis of the challenges facing manufacturers and opportunities in front of franchised dealers, which continue to sit in the best position to drive automotive retail sales. This podcast is best viewed alongside Kevin's presentation. You can grab a PDF of those slides, as well as a much deeper written report, on the VADA website. There, you can also watch his presentation synced to his audio (perfect for a lunch-hour lesson).
info_outline Technologies, Techs, Tariffs: The VADA '24 Expert PanelHigh Octane
This month in South Carolina, we brought our convention attendees four of retail automotive's leading minds — and now we bring them to the masses. Here's the podcast of our expert panel featuring John Altman of Beyer Auto Group; Liza Borches, former VADA chair and fourth-generation leader of Carter Myers Automotive; and automotive analyst and auto tech investor Steve Greenfield. It's all moderated by Dealer Merchant Services' Amberly Allen. The post-COVID automotive industry faces challenges and opportunities, including embracing change, adapting to new consumer preferences, and investing in...
info_outline How Amberly Allen tapped a new way to recoup lost revenueHigh Octane
We talk to the omnipresent Amberly Allen, along with Virginia dealer Phil Englander. Amberly is the founder and managing director of Dealer Merchant Services, which the enterprising entrepreneur developed after coming up with a compliant way to help dealers save on credit card processing fees without turning off customers and damaging satisfaction scores. Phil Englander, of Richmond's Hart Auto Group, was looking for a solution to that very problem. So how did implementation go? Where did Hart find opportunity? What were the challenges to making this all work (and hint: it wasn’t with...
info_outline The "Its" of Inventory with Randy BaroneHigh Octane
We chat with Randy Barone, a VP with VADA Partner ACV Auctions. With decades in retail auto and specific expertise in used vehicle inventory for franchised dealers, Randy talks the "its" of inventory: Getting it, Turning it, and Making a Profit. As someone on the NADA circuit who also makes regular 20 Group appearances, Randy shares dealers' top concerns, areas of confusion, and opportunities when it comes to used vehicle inventory. And what, exactly, is a "wholesale profit center?" Allow Randy to explain.
info_outline Talking Capital (Money, not Richmond) with Open RoadHigh Octane
We talk with Tim Batchelor of Open Road Capital, a Northern Virginia firm that invests with partner Bain Capital Credit and works as an operational partner with dealers to help them grow, restructure, and build succession plans. Tim outlines the partnership model of Open Road, emphasizing their focus on collaborating with dealers and providing support throughout their careers. Open Road operates as an “evergreen” company, distinct from traditional private equity, and is a partner for the long haul. We delve into the considerations for dealers when contemplating such a partnership. Tim...
info_outline Smokin' Virginia: Cox Economist Jonathan SmokeHigh Octane
Inventory is up, but so are interest rates. Consumers were happy over the summer...but will that joy continue? On the heels of the release of Cox Automotive's Q3 Dealer Sentiment Index (more dealers view the market as weak) yet also strong quarterly sales over the summer, we sit down with Cox chief economist Jonathan Smoke for a look at what's in store for dealers in Virginia and nationwide. Links to stuff we talk about: and on Spotify
info_outline Virginia DMV Commissioner Gerald Lackey, Ph.D.High Octane
Fresh off his first 100 days in the role, we sit down with Virginia Department of Motor Vehicles Commissioner Gerald Lackey. Stacked with a Ph.D. in social psychology and a career background in business transformation and operational efficiency, Gerald discusses his vision for the state agency, the challenges it faces, and how he's working to “unlock” hidden talent around the newly energized 2,000-employee statewide organization. We also chat about about electrification, the DMV mainframe, a new DMV website, the history of DMVs, and even digital license plates. Finally, Gerald touches...
info_outline"In my 20-plus years of doing this, this is the most dynamic time in the industry...theree are metrics and data points reading in ways I never thought I would see."
In advance of his appearance at VADA's 2022 Annual Convention, Bloomberg Senior Automotive Analyst Kevin Tynan talks about one of the most disruptive period in the auto retail industry...as well as his 2001 Mercedes-Benz V12 Roadster.
See Kevin's Roadster (exterior and the V12).