Staying Connected
The commitment to sustainability initiatives, such as net-zero emissions targets and renewable energy consumption measures, is moving from the corporate boardroom into the decision-making process for selecting strategic ICT service suppliers. In this 8-minute podcast, TC2 Director joins LB3 Partner to discuss the challenges of quantifying and evaluating the "soft benefits" of sustainability from an ICT procurement perspective and whether these benefits are translating into real cost savings for enterprise customers. If you would like to learn more about our experience in this space,...
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As Cisco has grown from a network device OEM to a multifaceted software supplier across networking, UC, security services, observability tools, and a plethora of other products, enterprises' relationships with Cisco have become correspondingly complex. Add to this, a deep-rooted pattern at Cisco of targeting price increases, and any negotiation with Cisco quickly becomes very challenging. In this 10-minute podcast, TC2 Managing Director joins to discuss the layers of complexity involved when engaging with Cisco and how to best prepare for and succeed in your next Cisco...
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In 2025, we anticipate the continued enterprise migration to Contact Center as a Service (“CCaaS”) solutions. Customers are facing the difficulty of keeping good contact center agents, the end-of-life status of existing equipment and software, and the shift by providers from on-prem to cloud-based offerings with effective AI use cases. In this 8-minute episode of Staying Connected, of TC2 and of LB3 join to discuss the state of the CCaaS market, and how savvy customers are utilizing RFPs and pilots to select best in class solutions that align with business and technical...
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Big changes in Washington have created big changes in the regulatory environment for ICT services—which may impact the ICT products and services that enterprise customers buy to run their businesses and, importantly, how much they must pay for them. What are the impacts of big, proposed tariffs on the costs of ICT? What’s going to happen to USF and how much will enterprise customers have to pay for it? And, did enterprise customers get regulatory protection from net neutrality rules or did the ISPs effectively quash their implementation? In this 11-minute episode of...
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The complexity and number of ICT-related invoices continue to increase exponentially. Enterprises are migrating to multi-platform, multi-vendor services, and cloud-based solutions with rates that are unclear or unchecked. In this 9-minute episode of Staying Connected, and join to discuss the evolving landscape of TEM services and strategies for extracting maximum value from your TEM solution. If you would like to learn more about our experience in this space, please visit our and webpages. Follow us on LinkedIn: &
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In this 7-minute episode of Staying Connected, joins to demystify NaaS and related “as-a-service,” utility-based, network service and pricing models. They discuss the confusing marketing suppliers use for NaaS, what customers want from a true NaaS proposition, and the reality of translating network infrastructure into utility-based service and pricing models. If you would like to learn more about our experience in this space, please visit our webpage. Follow us on LinkedIn: &
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On this episode of Staying Connected we continue our discussion on the evolution of the LEO satellite market and the enterprise use case for these solutions. In this 9-minute podcast, and join to discuss the technical and regulatory factors that make LEOs a viable competitor to traditional terrestrial Internet service and point to increased enterprise adoption. If you would like to learn more about our experience in this space, please visit our webpage. Follow us on LinkedIn: &
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Ofcom, the UK’s communications regulator, has recognized that the market for mobile termination charges for bulk messaging isn’t working. With significant market power, some providers have increased these charges by 70% since 2021 and there’s no end in sight. On January 28th, Ofcom proposed a price cap on mobile termination charges for messaging. In this 5-minute podcast, , a partner at LB3, joins to describe the proposal and consider what enterprise customers can do to take advantage of the potential savings. If you would like to learn more about our...
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Non-FCC mandated surcharges on ICT services have increased threefold over the last ten years, and AT&T’s recent increase in its Property Tax Surcharge is just the latest installment. In this 7-minute podcast, , a partner at LB3, joins to unpack the surcharge regimes and discuss what enterprise customers can do to address, or at a minimum be prepared for, these material service cost uplifts. If you would like to learn more about our experience in this space, please visit our and webpages. Follow us on LinkedIn: &
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ERP systems have been around for many years, but there is now a significant focus on modernizing ERP systems by shifting them to the cloud. In this 8-minute podcast, , a partner at LB3, joins to discuss the risks and opportunities companies face when transacting for and adopting ERP SaaS, including: vendor lock-in, ERP implementations, and strategies for controlling costs. If you would like to learn more about our experience in this space, please visit our and webpages. Follow us on LinkedIn: &
info_outlineOn the telecom regulatory front, the FCC is formally reinstating a new set of net neutrality rules that reignites what is a highly controversial, on-again/off-again debate regarding the regulation of broadband Internet access services (BIAS). In this 10-minute podcast, Steve Rosen and Sara Crifasi join Tony Mangino to explain the FCC's latest action and why enterprise customers of ICT services should be paying attention.
If you would like to learn more about our experience in this space, please visit our Communications Regulatory Advice & Advocacy webpage.