Verizon Restructuring – What Enterprise Customers Need to Know
Staying Connected
Verizon is preparing to cut roughly 15,000 jobs — about 15% of its U.S. workforce — in a restructuring plan intended to reduce costs under its new CEO Dan Schulman. In this 7-minute podcast, from TC2 joins to discuss the anticipated impact of the layoffs and what enterprise customers should be doing now to prepare. If you would like to learn more about our experience in this space, please visit our and webpages.
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Whose Paper?
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When doing a deal, invariably we get the “whose paper” question. That is, should the enterprise start contract negotiations using its own paper or the vendor’s paper? The answer is…that depends. In this 10-minute podcast, , a partner at joins to discuss the best contractual starting point for your deal accounting for leverage, deal size, timing and resource constraints. If you would like to learn more about our experience in this space, please visit our and webpages. Follow us on LinkedIn: &
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Lumen is Increasing Rates…Again
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Lumen is once again raising rates for out-of-term services, with some customers now facing increases as high as 30% to 40%. These changes put enterprise clients in a tough spot, often forcing them to choose between costly renewals or seeking alternatives in a competitive market. In this 6-minute podcast, from TC2 joins to break down what’s driving these price hikes, how they impact your organization, and what strategies you can use to protect your bottom line. If you would like to learn more about our experience in this space, please visit our and webpages.
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5G and Aviation - The Spectrum Conflict Cools
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The struggle between the aviation and wireless industries regarding the use of the lower C-Band ultimately led to regulatory and technical mitigations to prevent interference issues, after narrowly avoiding regulatory gridlock. In this 8-minute podcast, from LB3 joins to discuss how these same players are collaborating to prevent similar interference issues before new 5G deployments on the upper C-Band go live. If you would like to learn more about our experience in this space, please visit our and webpages.
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Cloud Diversification and How Amazon Broke the Internet
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In the early hours of Monday, October 20th, AWS experienced a DNS resolution failure that had a cascading effect on business and consumer applications across the internet. In this 7-minute podcast, Deb Boehling from LB3 joins Tony Mangino to discuss what happened and specific cloud diversification strategies that enterprise customers should consider. If you would like to learn more about our experience in this space, please visit our and webpages.
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WAN Sustainability - from Compliance to Competitive Advantage
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Green networking, carbon accounting, and energy-efficient hardware are becoming increasingly important for enterprises seeking to comply with ESG regulations and drive competitive advantage. In this 9-minute podcast, and from TC2 discuss why WAN sustainability should be on every CIO and procurement leader’s radar and how to include measurable sustainability requirements in your next WAN RFP to enable meaningful supplier evaluation and differentiation. If you would like to learn more about our experience in this space, please visit our and webpages.
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The Evolving Legal Landscape for AI in your Contact Center
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AI is a key driver of innovation in the Contact Center as a Service (CCaaS) space, significantly improving agent efficiency and customer experience. However, when the rate of technology change outpaces the applicable legal frameworks, uncertainties and opportunities for disputes arise. In this 11-minute podcast, LB3 partner joins for an update on AI driven legal developments in the CCaaS space and to discuss strategies to mitigate the legal risks inherent in the technology. If you would like to learn more about our experience in this space, please visit our and webpages.
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The Hidden Value of Pre-RFP Activities - How to Shape a Smarter Sourcing Process
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Pre-RFP activities are sometimes treated as optional, when in fact they’re among the most strategic actions a sourcing team can take. If you want a high-quality RFP, the work starts long before it’s published. In this 9-minute podcast, TC2 Managing Director joins to discuss how to leverage three key pre-RFP activities in order to maximize the outcome of your next sourcing event. If you would like to learn more about our experience in this space, please visit our and webpages.
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Rethinking Supplier Support - Effective Strategies for the Enterprise
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Against the backdrop of the ongoing struggle with the Verizon outsourcing to HCL, enterprise customers are being forced to rethink their supplier support models and partners. In this 7-minute podcast, and from TC2 join to discuss what customers can actually do to manage, escalate, and potentially fix support issues with their strategic network suppliers. If you would like to learn more about our experience in this space, please visit our and webpages.
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Bill Shock Ahead - Verizon’s Legacy Voice Rate Surge
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Verizon recently notified its customers that it was sunsetting certain legacy voice services beginning on November 1, 2025. In this 5-minute podcast, TC2's joins to explain the significant cost increases that are now hitting customer invoices in advance of the anticipated sunset date. If you would like to learn more about our experience in this space, please visit our and webpages.
info_outlineIt’s been over two years now since Verizon and HCL announced their strategic partnership, which included Verizon retaining its sales function, solutioning, and customer acquisitions, and HCL taking over post-sale implementations and ongoing customer support.
In this 9-minute podcast, Theresa Knutson and Brent Knight from TC2 join Tony Mangino to discuss how the strategic partnership is impacting enterprise customers and if Verizon’s HCL gamble is paying off.
If you would like to learn more about our experience in this space, please visit our Strategic Sourcing and Technology Consulting & Strategy Development Services webpages.