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Techcess: embracing technology and success in your business

Release Date: 12/04/2022

New IT provider - you've onboarded. What's next? show art New IT provider - you've onboarded. What's next?

Techcess: embracing technology and success in your business

You've onboarded with a new IT provider. What's next?   from  talks us through what the next 30, 60 and 90 days looks like! What happens for your business when the next stage starts? So we're picking up from the day that you are onboarded with your new IT company and what the 30, 60 and 90 days following should look like. Last week I talked about the onboarding process and how you want this to be slick, and if you've chosen the right IT company, then it's gonna have hopefully gone well. This episode should act as an opportunity for you to compare and contrast what a typical m3...

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Take action to avoid a devious new phishing scam! - Tech Update show art Take action to avoid a devious new phishing scam! - Tech Update

Techcess: embracing technology and success in your business

Another day, another scam. And this is a sneaky one. Cyber criminals are getting smarter. This recent malware threat is unusually smart. It impersonates a highly trusted brand name to get a foot in the door. Targets receive a convincing looking email that appears to come from a widely used e-signature platform. Listen to this latest Tech Update to find out more!   If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check them out here -   Want to get...

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The two things that can go wrong when changing IT provider (and how we at m3 avoid them!) show art The two things that can go wrong when changing IT provider (and how we at m3 avoid them!)

Techcess: embracing technology and success in your business

How can the onboarding process go wrong when you change IT providers?   from  talks us through the risk you'll be facing when you decide to improve your IT support - and how you can mitigate the risk! What can go wrong when you change IT support provider? Businesses often stick with their IT company despite dissatisfaction due to fear of switching. This fear can sometimes be realised by two possible scenarios: the current IT provider making it difficult after being informed of leaving, and the new IT provider not having a smooth process for onboarding. In this episode of...

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When did you last have a (IT) health check? show art When did you last have a (IT) health check?

Techcess: embracing technology and success in your business

How’s the January health kick going? Lots of us take our health seriously – once a year, anyway – and it’s good to spend time thinking about whether you’ve been looking after yourself (and better still, doing something about it). Your doctor would probably like to see you once a year for a health check, just to pick up any small problems and stop them getting worse. It’s exactly the same principle with your technology. Listen to this latest Tech Update to find out more!   If you want to check out our full episodes, covering everything from how to protect your business...

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How much does IT support cost for a small business? show art How much does IT support cost for a small business?

Techcess: embracing technology and success in your business

How much should you expect to pay for IT support if you're a small business? from shares expertise as a long standing IT support provider, discussing the various pricing models available and the challenges that businesses face when trying to determine the cost of IT support. What does IT support cost for your business? Even if you've got an IT company, you know what it costs from your current provider, but that's based on the location that they're based in. It's based on the services that they're providing too! In this episode, Mark shares why businesses in larger cities tend to pay more for...

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Are your younger employees experiencing ‘tech shame’? show art Are your younger employees experiencing ‘tech shame’?

Techcess: embracing technology and success in your business

It seems that Gen Z and even some Millennial employees are less tech savvy than many employers might expect. It’s an assumption that’s leading to a sense of ‘tech shame’. Younger workers may have grown up using Snapchat, TikTok and Minecraft, but they’re not always equipped with the skills they need to adapt to the workplace. A recent study has found that one in five employees aged 18 to 29 feel judged when they encounter technical issues at work. That’s compared to just one in 25 employees aged 40 or over. Listen to this latest Tech Update to find out more!   Full episodes of...

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Cloud data protection - what you can do to ensure your cloud services are safe and secure show art Cloud data protection - what you can do to ensure your cloud services are safe and secure

Techcess: embracing technology and success in your business

Time to think about cloud security! from explains exactly what kind of business uses cloud services and how they should be protecting them. (Spoiler - you are!) How to tell if you're using cloud services There's a fairly easy way to tell if you're using cloud services in your business. You're using a computer that does things outside of the limits of your computer itself. So yes, you're using cloud services.  Now we've established that, best we discuss just how you protect them!   Watch the trailer for the episode   Let's be real - you hadn't even really thought about cloud...

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Hybrid working: a little trust can go a long way - Tech Update show art Hybrid working: a little trust can go a long way - Tech Update

Techcess: embracing technology and success in your business

Countless employers still  to do their best work unless they’re physically in the office.  But while managers may be struggling to adjust to our new hybrid working world, this perception is a long way from the truth. Listen to this latest Tech Update to find out more!   Full episodes of "Techcess"   If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check them out here - https://www.techcesspodcast.com/episodes/   Want to get...

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Save 60% on telephony: switch to VoIP (you'll have to anyway) show art Save 60% on telephony: switch to VoIP (you'll have to anyway)

Techcess: embracing technology and success in your business

Great excuse to upgrade your telephony and save money - soon you won't have a choice! from explains what's happening to BT's legacy PSTN network...  Is your office phone system still on the old style copper wire network? Did you know that your telephone handsets might not be the only thing using the old PSTN system that's been around for longer than most of us have! In this episode, Mark will be talking you through everything you need to know about the forthcoming switch off, and why you shouldn't wait until the deadline that's coming up in less than three years now.   Watch the...

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IT services provider change due in 2023? Listen to this first! show art IT services provider change due in 2023? Listen to this first!

Techcess: embracing technology and success in your business

If you're thinking of shopping around for a new IT services provider... from explains how he can help you make sure you choose the right one for your business!  Does your IT services provider suck? Time for a new one. But who? In this episode, Mark will be talking you through what the "" is. Hopefully you've carried out the offered in the previous full episode, and you've ensured your business is protected.  On the off chance you found it isn't, and you're now looking to shop around for a new IT services provider, this episode (and the attached free guide) is here to help you do...

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Full episodes of "Techcess"

If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check them out here - https://www.techcesspodcast.com/episodes/

Want to get more 'Techcess' in your business?

Book a free chat with Mark!

Get more valuable technology insights from m3's blog pages, here.

Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them here and follow them on Linkedin.

If you want to get in touch about technology or cyber security, just address an email directly at Mark here. He'll be very happy to hear from you.

Thanks for listening! If you enjoy this episode, make sure you follow the podcast via your favourite app.

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