Are your younger employees experiencing ‘tech shame’?
Techcess: embracing technology and success in your business
Release Date: 01/22/2023
Techcess: embracing technology and success in your business
Are you a long-suffering office IT manager who wishes you could go on holiday without a phone call from work? In this episode of , talks us through the benefits of hiring in co-managed IT services support. If you're an IT manager who dreams of a relaxing holiday without being bombarded with phone calls about IT disasters then you need to listen this week because we've got a solution for you. As an IT manager, you know how challenging it can be to manage your organisation's IT operations with limited resources. But what if we told you there was a solution that could make your life...
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The amount of sensitive information stored on our phones is staggering Financial details, personal messages, banking apps, photos, and contact information are just a few examples of the data that can be accessed through the small glass screen. This is particularly concerning when employees use their phones for work, as they may have access to company systems, including email, contact lists, network access, and file systems. So let’s help you protect yourself! Listen to this latest Tech Update to find out more! If you want to check out our full episodes, covering everything from how to...
info_outlineTechcess: embracing technology and success in your business
How secure is the email in your business? In this episode of , talks about how email is a critical communication tool for your business, but is also one of the most common attack vectors for cyber criminals! And he warns how relying on your Office 365 keeping you safe and protected is not enough! Your Email Service is Not Enough You may think that your email service such as Office 365 has got you covered, but let us tell you, you're absolutely wrong! It's our hope that you'll listen to this episode and understand that if you are ignoring your email security, you might need to get it...
info_outlineTechcess: embracing technology and success in your business
The whole world is suddenly talking about Artificial Intelligence. From Alexa in your kitchen, to Siri on your phone, AI is already all around us, but new names like ChatGPT, Dall-E, Jasper and more feel like they’ve blown up the internet. These new concepts take things WAY further, helping us to write articles, search the web with natural conversation, generate images, create code, and introduce new ways to make our daily lives even easier. But emerging technology nearly always launches in a blizzard of geek-speak before it settles into everyday life. Early PC users might remember the...
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Want to ensure your business information isn't in the hands of criminals on the dark web? Listen now! In this episode of , talks about how easily company information can end up in the hands of criminals on the seedy world of the dark web. He describes the common causes for the problem, and shares how you can ensure it doesn't happen to you. As well as sharing a scary stat about how much money you could lose if you don't take action now! The 'dark web' - what is it? As a managed IT service provider, we at understand the importance of protecting your sensitive information, and we believe...
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Ever tried to buy tickets for a huge event and found the site's collapsed under the strain? The ticket site falls over – usually temporarily – because the server is overloaded with traffic it doesn’t have the capacity for. Criminal attacks – DDoS, for short – exploit the same principle. Listen to this latest Tech Update to find out more! If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check them out here - Want...
info_outlineTechcess: embracing technology and success in your business
How to ensure your business doesn't become a victim of its own success when it comes to IT. In this episode of , talks about the growing pains of a business and how to enable business growth without letting IT hold you back. He discusses the problem of growing the business while still retaining the company's values and customer experience. Keeping the connection As the business grows, there is a need to step back and bring in more people to the team, but this can lead to losing the connection with customers. Mark emphasises the importance of ensuring that customers still feel the...
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AI chatbots have taken the world by storm in recent months... We’ve been having fun asking questions, trying to find out how much of our jobs it can do, and even getting it to tell us jokes. But while lots of people have been having fun, cyber criminals have been powering ahead and finding ways to use AI for more sinister purposes. Listen to this latest Tech Update to find out more! If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check them...
info_outlineTechcess: embracing technology and success in your business
Our positive reviews for managed IT services aren't just bragging material. We're turning them into cash for kids! from talks to from Radio Tay to get the gossip on this joint fundraising partnership. Radio Tay's Cash for Kids The podcast episode features an interview with Claire Anderson from Radio Tay, who oversees the radio station's "Cash for Kids" project. During her chat with Mark, she highlights the transformative impact of the charity on the lives of children and families in need, particularly a teenage girl with autism who could not afford swimming lessons. She...
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To protect your home from an intruder you make sure your doors and windows are all locked and secured. You might go further: build a fence around the perimeter, perhaps even get an angry-looking dog to stand guard. But there’s no point going to all that effort if someone’s already broken in and set up camp in the basement. Listen to this latest Tech Update to find out more! If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check them out here - ...
info_outlineIt seems that Gen Z and even some Millennial employees are less tech savvy than many employers might expect. It’s an assumption that’s leading to a sense of ‘tech shame’.
Younger workers may have grown up using Snapchat, TikTok and Minecraft, but they’re not always equipped with the skills they need to adapt to the workplace.
A recent study has found that one in five employees aged 18 to 29 feel judged when they encounter technical issues at work. That’s compared to just one in 25 employees aged 40 or over.
Listen to this latest Tech Update to find out more!
Full episodes of "Techcess"
If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check them out here - https://www.techcesspodcast.com/episodes/
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Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them here and follow them on Linkedin.
If you want to get in touch about technology or cyber security, just address an email directly at Mark here. He'll be very happy to hear from you.
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