How Firms can Harness Tech & AI to Stay Relevant in 2024, with Fiona Czerniawska and Paul English, Source
Release Date: 12/07/2023
Why ESG integrity is at a crossroads
The Future of the Firm
In the latest episode of The Future of the Firm podcast, Dr. Katharina Weghmann, Global ESG Leader within Forensic & Integrity Services at EY, and Nick Jones, Director of Client & Markets Engagement also within Forensic & Integrity Services at EY, sat down with Emma Carroll, Head of Content at Source to discuss why ESG integrity is at a crossroads. Nick and Katharina shared their insights on the following matters and more: Many organisations face challenges in clearly defining industry-relevant ESG targets and translating them into actionable initiatives....
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The future of AI consulting
The Future of the Firm
On our latest episode of The Future of the Firm podcast, Dr Jan van de Poll, MD and Founder of Praioritize, caught up with Emma Carroll, Head of Content at Source. Jan and Emma shared their insights on the following matters and more: According to Source’s latest quarterly client survey, 98% of consulting buyers believe that generative AI will replace consultants to some extent, with 55% expecting it to do so to a significant degree Virtual consulting is challenging the established consulting model: Jan argues that while traditional consultants...
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A transformed approach to audit
The Future of the Firm
Sebastian Stoeckle, Global Head of Audit Innovation at KPMG, caught up with Emma Carroll, Head of Content at Source, on the latest episode of our The Future of the Firm podcast. Sebastian and Emma shared their insights on the following matters and more: Audit today is as important as it’s always been, with its core mission still centred around generating trust in business entities. But the environment in which audit operates is transforming as a result of geopolitical, regulatory, and technological change. There has been a shift in clients’...
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Risk services: converting expertise into impact
The Future of the Firm
Kapish Vanvaria, EY Global and Americas Risk Consulting Leader, caught up with Emma Carroll, Head of Content at Source, on the latest episode of our The Future of the Firm podcast. Kapish shared his insights on the following matters and more: There have been some big changes in risk services in recent years, including technology innovation, the impact of regulatory changes, and an evolution of client expectations—in particular, clients wanting more sector-specific and personalised solutions. The sweet spot for risk experts lies in offering...
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Which firms created the best and most relevant thought leadership this year?
The Future of the Firm
Source’s Natasha Campbell, Principal Thought Leadership Consultant, and Nicola Kostrzewska, Senior Consultant, caught up with Emma Carroll, Head of Content, on the latest episode of our The Future of the Firm podcast. Natasha and Nicola shared the themes and findings from Source’s latest Quality Ratings of Though Leadership report, including: Being relevant to your target audience isn’t just about making your presence continually felt in the market, but also about showing that you deeply understand your clients’ current and future—even latent—needs. For firms to improve...
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The Future of Human Capital Consulting
The Future of the Firm
Lesley Uren, Global CEO of Consulting for Korn Ferry, caught up with Emma Carroll, Source’s Head of Content, on the latest episode of The Future of the Firm podcast to discuss where the hot spots and challenges in human capital consulting are today, and where clients’ needs are set to shift in this space. Lesley shares her insight on the following matters and more: Volatility in the market for human capital consulting is being driven by large macro factors that are impacting clients’ appetite to invest. This uncertainty is likely to persist, and consulting firms need...
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The impact of Trump’s policies on professional services—deglobalisation, decarbonisation, demographics, and digitalisation
The Future of the Firm
Michael McMahon, Professor of Economics at University of Oxford, and Fiona Czerniawska, CEO of Source, caught up with Emma Carroll, Head of Content at Source, on the latest episode of our The Future of the Firm podcast to debate the potential impact of President Trump’s policies on professional services via the four global megatrends of deglobalisation, decarbonisation, demographics, and digitalisation. Michael and Fiona shared their insights on the following matters and more: The new US government’s protectionist policies are the latest...
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Trends and opportunities for firms in 2025
The Future of the Firm
Source’s CEO, Fiona Czerniawska, and Director of Market Trends, Catherine Anderson, caught up with Emma Carroll, Head of Content, on the latest episode of The Future of the Firm to discuss trends and opportunities for consulting firms in 2025. Fiona and Catherine share their insights on the following matters and more: They predict increased demand for technology, risk, and HR & change work—although this may come from different areas of the business to where you might expect. Clients may initially be interested in AI for specific point solutions, but these...
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Transforming service delivery
The Future of the Firm
Wavestone’s Neil Sharp, Head of Proposition and Go to Market, and Uta Niendorf, ExCom Member and Partner for Digital Customer in Germany, caught up with Emma Carroll, Head of Content at Source, on the latest episode of our The Future of the Firm podcast. Uta and Neil shared their insights on the following matters and more: Data collection is central to producing seamlessly integrated touchpoints and creating a frictionless omnichannel experience. Businesses should not just focus on aspects that deliver immediate revenues like sales and marketing,...
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The impact of private equity investment on the audit market
The Future of the Firm
Ryan Piper, Global CEO at Morison Global, and Fiona Czerniawska, CEO of Source, caught up with Emma Carroll, Head of Content at Source, on the latest episode of our The Future of the Firm podcast. Ryan and Fiona shared their insights on the following matters and more: The impact of PE funding on the use of technology in audit firms, in particular looking at how AI can make an impact. How the time horizons of PE deals have shifted to become more long term as a consequence of market volatility, and whether this shows any signs of...
info_outlineEmma Carroll, Source’s Managing Editor, is joined by Fiona Czerniawska, Founder & CEO at Source, and Paul English, Strategy Director at Source, for a special edition of our Future of the Firm Podcast.
AI is set to have a significant impact on the professional services market. At Source’s recent flagship event, leaders and experts shared how they are adapting their business models in response to the opportunities and risks this provides.
In this podcast, Fiona, Paul, and Emma discuss the big learnings coming out of the event.
They share their insight into the following issues and more:
- How strategy is changing
- The ways firms are reshaping their business models with the help of AI
- The opportunities and risks of tech ecosystems
- How firms can use their own ways of working to showcase AI in action
- What Source’s research is telling us about the market in this space
- Plus, a sneak peek into our new report on the role of AI in thought leadership