21 - Making it as a Claims Professional: A Retrospective Look at Joe Junfola’s 40-Year-Long Career in Claims
Release Date: 05/14/2020
32 - Lawyers who Write for a Living and for Fun
The Defense Never Rests
In this episode of The Defense Never Rests podcast, I am joined by cohost Meghan Henry as we speak to guests Lisa Goldkuhl and Steven Joseph. Powerful lawyers by day, and creative writers by night!
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31 - Lighten up! How to Use Humor in Claims and Litigation
The Defense Never Rests
In this episode of The Defense Never Rests, I sit down with Dr. Brian Harman, a PhD leadership professor at UCLA and Berkeley specializing in executive coaching. After leaving his corporate world to pursue his dream of integrating humor and trust in leadership. Tune in as he offers his knowledge on the healthy balances for leaders to have between their employees using humor.
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30 - Attorneys Who TikTok
The Defense Never Rests
In this episode of The Defense Never Rests podcast, we sit down with business Wilson Murphy Law owner, Michelle Murphy. We discuss her fascinating story and current success on TikTok, and how it can be utilized for more than just dancing to catchy songs.
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29 - Lessons from Lloyd’s of London: The World’s Oldest Insurance Market
The Defense Never Rests
People in the insurance industry and even outside have heard of Lloyd’s of London. It’s the oldest insurance market in the world – founded in 1688! Fun Fact: The Lloyd’s Building is the Ministry of Magic in the Harry Potter films. But have you ever wondered what exactly Lloyd’s is? What is a syndicate? Why is Lloyd’s prominent in the U.S. insurance world of risk? This week’s podcast features our overseas guest Edmund (Eddie) Eastwood who shares his years of experience in the Lloyd’s insurance industry! From stumbling into the insurance world as a claims handler (and why his...
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28 - Being Bold in Risk Management
The Defense Never Rests
In this episode of The Defense Never Rests, Meghan Henry takes over as host with co host Nate Bohlander as they are joined by guest Penni Nelson, the risk manager at Hillwood. Penni has also initiated a group of risk managers who work for high wealth individuals, which poses unique challenges. Tune in as they talk about everything from risk management and aviation during COVID-19 to extravagant art insurance.
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27 - Is it Time to Re-think the Hourly Billable Model... Again?
The Defense Never Rests
In this episode of The Defense Never Rests podcast, I am joined by my cohost Meghan Henry and our guests Diana Dearmin, Jackie Jensen Erler, and Steve Shanker. Listen as we take a look at Alternative Fee Arrangements, and the reasons why they should be considered over the hourly billable model. Have you had any experience with AFAs? What do you think? Let us know!
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26 - SCOTUS: A Peek Behind The Supreme Court’s Veil
The Defense Never Rests
In this episode of The Defense Never Rests I am joined by my cohost Nate Bohlander as we talk with Kit Kinports. While speaking about her time when she clerked Justice Harry Blackmun, we take a peek behind the veil of the United States Supreme Court.
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25 - What The H*ll is Going On? A Discussion about Racism in America
The Defense Never Rests
On this very important episode of The Defense Never Rests, I am joined again by Alexis Robertson as well as Michelle Silverthorn. We discuss the current state of the world after the murder of George Floyd at the hands of someone who is supposed to protect. Alexis and Michelle peel back the layers of prejudice and racism that has been engrained in America for centuries against black people. To make a change and learn as white people, we must first unlearn. Let's keep the conversation going! Resources: ACLU Action: NAACP Action: Racial Equality Tools: Alexis' LinkedIn: Michelle's...
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24 - A Look at the Next Generation of Lawyers
The Defense Never Rests
In this episode of The Defense Never Rests podcast, I sit down with Gordon Chung as he walks us through what brought him from his humble roots in Hong Kong to work in the legal world in the UK.
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23 - I Hate My Job! What Do I Do?
The Defense Never Rests
In this episode of The Defense Never Rests, I sit down with Annie Little and Alex Su, who both began their careers in the legal world, only to find that they hated their jobs.
info_outlineAfter 40 years in claims, you pick up a thing or two! If you want perspective, sit down and talk to someone who started their career before people used email, or even computers, who completed claim notes using pen and paper, and when people could actually smoke in the office. And that's what we did on today's podcast. We sat down with Joe Junfola who spent over 40 years as a claims professional, first handling claims himself and then managing those that did. We talk changes in culture, letting go of micro-managing, diversity, technology and the future of claims and much, much much more. He's candid about the mistakes he made and the lessons he learned along the way.
Connect with Joe at http://www.cdclaimresource.com/.
The views Joe expresses on this episode are his own and not of any company he has worked for in the past!