Episode #19 - Managing You Franchise Agreements with the End in Mind
Release Date: 09/12/2018
The Franchise Manual Podcast
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My Podner in this episode is Tom Portesy and he’s going to talk with us today about how to maximize the return on your investment at a franchise expo, how to avoid the pitfalls, and best practices that will help you represent your brand in the best light. Time Stamps Tom Portesy Intro 00:00:27 Segment 1 00:03:41 Get to know Tom Portesy Segment 2 00:18:22 Topic Segment – The Franchise Expo Segment 3 01:03:42 Quickdraw Questions Topics Discussed in this Episode What is a franchise expo Short history of the expo How to manage...
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What franchisors should know about their franchise operating manual.
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My Podner in this episode is Brendan Charles and he’s going to talk with us today about what franchisors should be teaching their franchisees about site selection, real estate negotiations, and build-out. Bad decisions in these areas can be detrimental to the success of the location.
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My Podner duo in this episode is Andy Erskine and Bob Gappa of Management 2000, and they’re going to talk with us today about the importance of customer loyalty, what drives it, and how to manage it.
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Red Boswell talks with us today about how to generate franchisee leads. This is one of the hottest topics with franchisors. This discussion will benefit both new and seasoned franchisors.
info_outlineMy Podner on this episode is Tom Spadea. Tom and I will discuss the benefits of properly managing the FDD and the Franchise Agreement, from the beginning, making sure to keep the end in mind. The "end" he speaks of is a possible acquisition by an investment company. What will they expect to see when they look at your franchisees contracts in your files?
Time Stamp
Tom Spadea Intro 00:00:40
Segment 1 00:03:22
Get to know Tom Spadea
Segment 2 00:24:40
Topic Segment – Managing Your Franchise Agreements with the End in Mind
Bonus Segment 00:57:15
Managing Franchisee Growth
Segment 3 01:02:50
Quickdraw Questions
Topics discussed in this episode:
Where do most franchisors get it wrong? Many franchisors and franchise attorneys focus mostly on the substantive issues of the and forget about procedural issues related to the process - managing latent defects
- Item 23 receipt page not being properly executed and filed
- Guarantees not properly executed
- Individual versus LLC signing FA/lease
You can have the best FDD and franchise agreement in the world, but if you don’t manage the process properly, it can cost you a lot of money in the short term with an unenforceable contract, and in the long run, upon exit.
It’s important to understand who the real audience of the Franchise Agreement is. It is the franchisee, but it is also a prospective private equity investment firm who may want to purchase your system in the future.
What is the process?
Step 1: Make sure that the franchise agreement is up-to-date
Step 2: Geographical Analysis - Ensure that the franchisor is registered in every registration state where the concept will be offered. That includes where the prospect is currently located as well as where they want to open a location. Both states must be registered if required by that state. Deliver the correct FDD for the state.
Step 3: Ensure that 14 days pass between delivery and signing of the Franchise Agreement, not including delivery day and signing day
Step 4: Spend the time to ensure that names are all spelled correctly, along with middle intials. Check the address, LLC name etc
Step 5: Prepare a custom franchise agreement based on the specific agreements made between franchisor and franchisee – do not use the sample franchise agreement that is included in the FDD. Deliver the document to all required recipients and ensure proper signatures
Step 6: Ensure that the lease includes all of the required language as per the franchise agreement
There are many different software packages that can help you with each aspect of the transaction, but Spadea Law has the platform that hits every element. Compliance Map helps franchisors ensure that they are only offering the franchise in the proper states. The link to the Compliance Map software demonstration is below:
If you haven’t managed the steps of the process well, then it is not too late. Review your documents and get the documents in line now, before you are approached by an investor.
Books:
By by Salim Ismail and Michael S. Malone
Seven Habits of Highly Effective People
By Stephen Covey
By Michael Gerber
Conn Iggulden
Podcasts:
Dan Carlin’s Hardcore History
Tom Spadea
Spadea Lignana
610-662-0192 (cell)
Kit Vinson
FranMan Inc.
www.franman.net
214-257-7685 x1
Kit Vinson