Healthcare Strategy with Dr. Alan Weiss | E.1
The Healthcare Leadership Experience
Release Date: 12/22/2020
End of Life Care | E. 92
The Healthcare Leadership Experience
End of life care is a topic rarely discussed in healthcare. In a sensitive and candid conversation, critical care nurse Seung Eli Oh, RN, MSN, CCRN, explores what it means to die well, with Jim Cagliostro. Episode Introduction Seung explores the need for more medical training on end of life care, and why quality of life should be considered in patient treatment decisions. He also encourages all families and patients to have timely conversations about their wishes, discusses the importance of dignity in death, and welcomes the return of spiritual care for terminally ill...
info_outline
Creating Deeper Connections Through Telehealth | E. 91
The Healthcare Leadership Experience
Telehealth became an essential part of healthcare during the pandemic and is here to stay. Josh Klein shares his vision for its future, and the role of Emerest, with Jim Cagliostro. Episode Introduction Josh explains why telehealth is still stuck in 2020, how technology can strip the humanity from healthcare, and why the missing element in telehealth today is social determinants of health. He also explains how Emerest is going above and beyond virtual communities to make real patient connections, and why true leadership is always allowing others to shine. Show...
info_outline
Rebate Management in Healthcare | E. 90
The Healthcare Leadership Experience
Hospitals are under continued pressure to reduce costs and deliver better care. CoFounders of Rebate Insight, Tony Garcia and Jonas Langvad, explain the benefits of rebate management to Jim Cagliostro. Episode Introduction Tony & Jonas explain why 100% of rebates go straight to the bottom line, share the 3 Ms of rebate management, and highlight how Rebate Insight’s SaaS solution is increasing hospital rebates by 26% or more. They also explain how ‘’dark data’’ blurs visibility into rebate management and celebrate being part of SpendMend. ...
info_outline
Good is the Enemy of Growth | E. 89
The Healthcare Leadership Experience
‘’Good is not the enemy of great, it’s the enemy of growth.’’ Sue Tetzlaff explains the transformational power of a strategy focused on greatness and the formula of leverage, to Jim Cagliostro. Episode Introduction Sue shares how creating a volunteer army transformed a struggling community hospital into a profitable, national award-winner, why the patient experience and the employee experience can’t be separated and reveals strategies that can move 20% in a patient satisfaction metric in 18 months. She also explains how leveraging greatness in people, service and...
info_outline
GLP-1 Medications in Telehealth | E. 88
The Healthcare Leadership Experience
The use of telehealth soared during the pandemic and remains a vital tool in patient care. Justin Schreiber explains what makes LifeMD successful, and outlines his vision for GLP-1 medication to Jim Cagliostro. Episode Introduction Justin shares the lightbulb moment that led to a change in his focus, the three keys to LifeMD’s success, and how compliance and mentality can improve the patient experience. He also explains why he believes GLP-1 is a once-in-a-century life-changing drug, the power of AI to lower healthcare costs, and why hiring the right people ‘’makes...
info_outline
A New Nurse Model For Transformational Change | E. 87
The Healthcare Leadership Experience
American healthcare is at risk of collapse as one-fifth of nurses intend to leave the profession by 2027. Jennifer Thietz outlines her vision of a new model for nursing and healthcare to Jim Cagliostro. Episode Introduction Jennifer highlights the soaring post-pandemic levels of burnout and high turnover among nursing staff, why the four primary nursing models are no longer effective, and shares her vision of building on a one-to-five patient-nurse ratio. She also explains why rebuilding connections helps nurses and patients to thrive, why nurses need to unite and use...
info_outline
Making a Ruckus for the Patient Experience | E. 86
The Healthcare Leadership Experience
The art of ruckus making means doing generous work and serving others. Denise Wiseman explains the motivation behind her passion for improving the patient experience to Jim Cagliostro. Episode Introduction Denise explains the importance of a positive attitude in ruckus making, why healthcare needs a new paradigm of CARE, and the importance of setting rather than meeting expectations. She also highlights the need to make a ruckus about HCAHPS, the critical role of Patient Family Advisory Councils, and reminds us that all leaders are human – and everyone is a leader. ...
info_outline
Reimagining our Approach to the Mental Health Crisis | E. 85
The Healthcare Leadership Experience
WARNING: This episode contains discussions on sensitive mental health topics that include depression, anxiety, and suicide among youth. Children aged 2-5 have the same rate of impairing mental health disorders as older children and adults. Dr Helen Eggar explains the work of Little Otter in addressing this growing crisis with Jim Cagliostro. Episode Introduction Helen explains Little Otter’s approach to mental healthcare for children, why mental health treatment hasn’t improved in ten years, and why it’s hard being a parent in America. She also describes how...
info_outline
The Critical Role of Clinical Research in Patient Care | E. 84
The Healthcare Leadership Experience
Clinical research has been around for over 300 years. Todd Nicklas explains why it still isn’t perfect but still offers benefits for patients and healthcare providers to Jim Cagliostro. Episode Introduction Todd explains the history of clinical research through Paul Offit’s You Bet Your Life, asks the big question of ‘’replacement or supplement’’, and explains why patients are always their own biggest advocates. He also explains the need for monitoring the ‘’gray line’’, and why the key focus in all clinical trials is failing early. Show Topics...
info_outline
Operational Efficiencies in Healthcare | E. 83
The Healthcare Leadership Experience
Around 100,000 nurses left the profession during Covid-19. Ryan Lee, CEO and co-founder of HireMe Healthcare, explains his passion for exploring and resolving giant problems at a deeper level, with Jim Cagliostro. Episode Introduction Ryan explains how appropriate staffing can transform patient outcomes, how nursing shortages haven’t changed much since 2001, and highlights the power of technology to humanize the hiring process. He also shares the #1 operational inefficiency, explains why there’s more to the talent shortage than burnout, and highlights the health system...
info_outlineHealthcare strategy, the importance of communication and adapting to change.
In this podcast, Lisa is joined by Dr. Alan Weiss, Founder and CEO, Summit Consulting Group. Alan’s clients have included Merck, Hewlett Packard, GE, Mercedes-Benz and over 500 leading corporations.
Alan has written over sixty books on consulting, strategy, innovation and leadership.
In his book ‘’Fearless Leadership,’’ Alan Weiss discusses the fear of rejection that leads to procrastination and prevents people achieving all they are capable of. One of the biggest impediments to success, Alan observes, is the overt and covert fears we all have, that too often lead to procrastination. By getting to the root cause of those fears, we are empowered to overcome the obstacles that hold us back.
And as Alan, explains on The Healthcare Leadership Experience, every organization can harness the power of disruption and volatility to effect change, rather than fear it.
On this first episode of The Healthcare Leadership Experience, you’ll hear:
- The reasons every organization, especially hospitals, benefits from a strategic advisor.
- The qualities and characteristics healthcare leaders need to look for in a mentor or business coach.
- The reasons every healthcare system needs to exploit change, rather than adapt to it and why things aren’t going back to normal after the pandemic … "You need to get off the highway and get on a better route."
- Why your pre-pandemic strategy is no longer effective in taking your health system forward – and why it’s essential to make some decisions now about the nature and direction of your organization.
- Why hospital discharge is the number one opportunity for improving communication and the patient experience – and why every hospital must pay attention to "graciously and professionally moving patients out of the hospital and back home again."
- The prime motivators for your employees (fact: no organization has happy customers and unhappy employees).
- The two major hurdles currently preventing people from regaining trust in healthcare during the pandemic.
Resources:
Connect with Lisa:
📱https://www.linkedin.com/in/lisamiller/