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Harnessing a Disruptive Mindset in Healthcare with Charlene Li | E.9

The Healthcare Leadership Experience

Release Date: 02/15/2021

Healthcare Strategy with Cole Lyons | E. 109 show art Healthcare Strategy with Cole Lyons | E. 109

The Healthcare Leadership Experience

Strategic planning is vital to successful healthcare management. President & Co-Founder of The American Healthcare Journal, Cole Lyons, explains his goal of fostering a community of education to Jim Cagliostro.    Episode Introduction Cole explains why transfer of knowledge is a key goal of the Journal, why healthcare strategy can be described as moving from checkers to chess and emphasizes the importance of thinking before you speak. He also explains the importance of competition in healthcare and identifies humility as an essential leadership trait.   Show Topics   ...

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Ideas Worth Pursuing | E. 108 show art Ideas Worth Pursuing | E. 108

The Healthcare Leadership Experience

Tech startups are predicted to disrupt US healthcare in 2024. Scott Nelson, co-founder, and CEO of venture backed FastWave Medical, offers his strategies for success in innovation with Jim Cagliostro.    Episode Introduction  Scott reveals the two signs that an idea has potential, why market trumps everything in innovation, and why leaders should focus on eliminating pain points for their end users. He also advises innovators to connect with potential strategic acquirers at an early stage and explains why leaders of startups shouldn’t put all their eggs in the venture capital...

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Managing Purchased Services Contracts | E. 107 show art Managing Purchased Services Contracts | E. 107

The Healthcare Leadership Experience

Purchased services is often the most overlooked expense in healthcare yet offers opportunities for cost savings. Brian Bartel shares his best practices for effective contract management, with Jim Cagliostro.    Episode Introduction  Brian explains the unique challenges of purchased services, why a centralized contract repository is the first step to successful purchased services management, and why hospitals should never allow contracts to auto-renew. He also explains why ‘’red flags’’ aren’t always necessarily malicious and why it’s vital to question the line-item...

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Supplier Relationship Management | E. 106 show art Supplier Relationship Management | E. 106

The Healthcare Leadership Experience

Flourishing supplier relationships can transform healthcare organizations. Samer Haddad, shares his experience of building and navigating successful partnerships with Jim Cagliostro.    Episode Introduction  Samer explains why trust is the foundation of all successful supplier relationships, the importance of human-to-human connection and why a partnership sometimes means giving your partner the benefit of the doubt. He also outlines the key to a successful exit strategy (plan, plan, and plan) and why solid leadership means treating others as you want to be treated, and leaving...

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Waste in the Hospital Supply Chain | E. 105 show art Waste in the Hospital Supply Chain | E. 105

The Healthcare Leadership Experience

An estimated 40% of expenditure in the supply chain goes to waste. CEO Luká Yancopoulos explains to Jim Cagliostro how Grapevine Technology aims to put the power back into the hands of hospitals.   Episode Introduction  Luká explains how Grapevine can help hospitals save up to 80% on a single line item, how even small healthcare businesses spend six figure sums on the supply chain each year, and how to frame the reality of years of overspending to his clients. He also reveals three key ways that hospitals can lower the expense of their vendor management.      Show...

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Using AI to Enhance the Hospital Supply Chain | E. 104 show art Using AI to Enhance the Hospital Supply Chain | E. 104

The Healthcare Leadership Experience

The US healthcare sector has struggled to put innovations like AI into practice. Mara Cairo explains the advantages of applying machine learning and AI for hospitals to Jim Cagliostro.   Episode Introduction  Mara explains why the first step towards successfully embracing AI is literacy, the challenges hospitals face in system integration and why AI isn’t intended to replace humanity in patient care. She also illustrates the benefits of AI for healthcare, including predicting patient no-shows, effectively managing inventory, and reducing costs, and explains why successful...

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Data and Research in Healthcare Analytics | E. 103 show art Data and Research in Healthcare Analytics | E. 103

The Healthcare Leadership Experience

2024 has been described as a financial ‘’make or break’’ year in healthcare. SpendMend Research Supervisor Zachary Markham explains to Jim Cagliostro why time and data are money for hospitals.     Episode Introduction  Zach explains why the lack of timely, accurate data can delay recovery of credits, and why most hospitals only have 50% visibility into their spend and accounts payable processes. He also shares why duplicate payments and credit on spend are the top two methods for recovery of costs, and highlights how uncovering dark data saved SpendMend clients $413...

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Workforce Development: Building the Next Generation | E. 102 show art Workforce Development: Building the Next Generation | E. 102

The Healthcare Leadership Experience

US healthcare is facing a severe shortage of workers at every level. 6.5 million are expected to leave their jobs by 2026. Geoffrey Roche addresses the challenges in building a new workforce with Jim Cagliostro.    Episode Introduction  Geoffrey highlights the impact of the current staffing crisis in healthcare, and why leadership needs to evolve from a transactional to a heart-centered approach. He also explains why delays to access in care can cost hospitals up to $1 million every month, how one community college turned away over 13,600 qualified students from a program, and...

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Sufficiency in the Midst of Uncertainty | E. 101 show art Sufficiency in the Midst of Uncertainty | E. 101

The Healthcare Leadership Experience

Tom Pierce, the President of Integrated Information Systems Incorporated provides valuable insights based on his diverse background in problem-solving, logistics modeling, and consulting.    Introduction Our guest, Tom Pierce, the President of Integrated Information Systems Incorporated provides valuable insights based on his diverse background in problem-solving, logistics modeling, and consulting. The episode explores the impact of technology and human behavior on the supply chain, challenges in decision-making related to expenses and stock management, and the importance of...

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Healthcare Cost Savings: Surprises & Predictions | E. 100 show art Healthcare Cost Savings: Surprises & Predictions | E. 100

The Healthcare Leadership Experience

After 25 years and $1 billion of hospital cost savings, Lisa Miller is joined by Rich Dormer, Bryan Covert, and Pandu Mitre to celebrate this landmark episode of THLE.     Episode Introduction  Together, the team discuss the cost savings surprises of 2023 and look forward to 2024. Insights include the two-tiered approach to cost savings goals that all hospital leaders might want to consider, and why difficult vendor negotiations will continue in 2024. The team also review the potential impact of AI on cost reduction, why finding hidden costs always comes back to line-item...

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More Episodes

The importance of analyzing hospital data and population health.

 

 

 

In Episode 9 of The Healthcare Leadership Experience, Lisa is joined by Charlene Li, New York Times best-selling author and inspirational speaker. Together, they discuss harnessing a disruptive mindset in healthcare.

In today’s episode, Charlene discusses her sixth and latest book: The Disruption Mindset, Why Some Organizations Transform While Others Fail.

Today’s episode is sponsored by iSUGEZT where patients can provide direct and private feedback of their experience of hospitals and healthcare providers. Visit iSUGEZT.com to learn more.

‘’These are highly disruptive, turbulent times… we’re going to have to rise up to that occasion and take on these audacious goals that are going to be really, really hard … let’s be honest about it.’’

In this episode you’ll hear:

  • Why disruptive leadership is a mindset focused on relationships. ‘’You don’t control people, you command them…. And the credibility of your command comes through the relationship that you build with them.’’
  • The key difference between innovation and disruption – and why any worthwhile innovation will feel disruptive and move you out of your status quo.
  • How your culture determines how quickly you’ll reach a new, disruptive future — and why the secret to a disruptive healthcare organization lies in the patient experience‘’When you set yourself impossible deadlines you tend to beat them.’’
  • Why disruptive leadership means creating a movement — and being prepared to take those ‘’big gulp’’
  • Why every healthcare organization needs to expand its mission statement into a manifesto.
  • How your hospital can take risks and move beyond your comfort zone ‘’Figure out what’s the very edge of how far you could go? …. you don’t know where that edge is unless you go look at it and look over that edge…. and don’t retreat from that.’’

About Charlene Li

For the past two decades, Charlene Li has been helping people see the future. She’s the New York Times bestselling author of six books, including her newest release, The Disruption Mindset: Why Some Businesses Transform While Others Fail, and Open Leadership as well as co-author of the critically-acclaimed book, Groundswell.

Charlene is an entrepreneur who founded and ran Altimeter Group, a disruptive industry analyst firm acquired by Prophet in 2015. She continues working at Prophet as a Senior Fellow. Charlene was also a vice president and principal analyst at Forrester Research, worked in online newspaper publishing, and was a consultant with Monitor Group.

With over 20 years of experience in tech and business, she has been a respected advisor to Fortune 500 companies on digital transformation and leadership. Charlene also serves on the regional board for YPO, a global network of CEOs.

Charlene is a sought-after public speaker and has appeared at events ranging from TED and the World Business Forum to SxSW. She has appeared on 60 Minutes and PBS NewsHour, and is frequently quoted by The Wall Street Journal, The New York Times, USA Today, and The Associated Press.

Charlene was named one of the Top 50 Leadership Innovators by Inc., and one of the most creative people in business by Fast Company. Charlene graduated magna cum laude from Harvard College and received her MBA from Harvard Business School.

Connect with Charlene:

🖥 https://charleneli.com

 

Connect with Lisa:

📧 [email protected]

🖥 https://viehealthcare.com

📱https://www.linkedin.com/in/lisamiller/

 

Check out this episodes sponsor:

🖥 https://isugezt.com