Providing Culturally Sensitive Clinical Care and Forming Great Relationships - Lessons Learned from Global Health with Dr. Ann Messer
The Healthcare Leadership Mindset
Release Date: 06/07/2021
The Healthcare Leadership Mindset
The ability to influence is an essential leadership skill. Learn how to build up your influence and leadership on this episode with Tony James. Tony currently serves as a Senior Vice President of Clinical Mergers and Acquisitions, Strategic Partnerships and Network Development at Mass General Brigham - located in Boston, Massachusetts. LinkedIn:
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Welcome to Season 2 of The Healthcare Leadership Mindset! In this episode, Yolanda is joined by Dr. O'Neil Britton to discuss how he is leading efforts to enhance efficency, effectiveness, and service to patients across Mass General Brigham, an integrated health care system in Boston, Massachusetts. Mass General Brigham was founded by Brigham and Women’s Hospital and Massachusetts General Hospital—two of the nation’s leading academic medical centers. The system also includes community and specialty hospitals, a managed care organization, a physician network, community health...
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Are you someone who is excited about change? Or wants to learn more about the skillsets needed to oversee the day-to-day operations of a large clinical department? Then you'll want to tune into today's episode with Jonathan Modest, Senior Administrative Director at Mass General Hospital. In this episode, we'll discuss Jonathan's experience with change and operations management, how he's tackling some of healthcare's biggest challenges, and the most important lessons he's learned in his career. Jonathan Modest is an Adjunct Professor at BUSPH with a focus on Lean and change...
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Ever wondered what it was like to lead an organization through crisis events sucha as the Boston Marathon bombings or the COVID-19 surges? Then you'll want to tune in to today's episode with Ann Prestipino, Senior Vice President at Mass General Hospital. In this episode, we'll discuss Ann's experience as an incident commander, her decision-making process, key communication tips and the skillsets that have allowed her to lead Mass General effectively through crisis events. Ann has worked at Mass General for over 40 years and oversees many clinical and academic departments and...
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In today’s episode, Dr. Amer Kaissi discusses his new book, Humbitious. In our conversation, he shares his extensive research that shows that the most effective, high-performing leaders combine deep, realistic humility with ambition and drive. Tune in to learn more about what you can do to acquire and build these traits. Dr. Amer Kaissi is an award-winning Professor of Healthcare Administration at Trinity University, a Top-15 national program. He is the author of the book “Intangibles” which has won the 2019 Healthcare Book of the Year award. At Trinity, Dr. Kaissi teaches...
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Are you curious about a career in Population Health Management? Then you'll want to listen to today's episode with Elizabeth Fonseca, Program Director for Population Health Management at Mass General. In this capacity, she directs a portfolio of programs focused on redesigning care to increase value. Elizabeth leads a team of project managers and care navigators in implementing a suite of programs across the care continuum- spanning the primary care, specialty care, post-acute care, and home-based care settings- as well as the transitions in between those care settings. In our conversation, we...
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Despite the well-known benefits, many leaders remain resistant to the idea of self-care. Tune in to today's episode to learn more about why now is the time to embrace the notion of self-care in a way that will help you perform at your best, as well as positively impact those around you. Michelle Troseth and Tracy Christopherson are co-founders of MissingLogic®. They help healthcare organizations and healthcare leaders combat burnout through the power of a framework driven approach founded on Polarity Intelligence™. The core of their work is leading healthcare organizations through...
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Ever wondered what it was like to become CFO of a large academic medical center at the age of 29?? Then you'll want to tune in to today's episode with Sally Mason Boemer, Executive Vice President, Chief Administrative Officer and Chief Financial Officer at Mass General Hospital. In this episode, we'll discuss Sally's experience leading from the c-suite from the age of 29, what financial and operational challenges organizations are facing and how she is helping Mass General navigate through them, how she leads and sustains organizational change, and so much more. Sally...
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Are you curious about different career opportunities in the healthcare administration field? Then you'll want to listen to my interview with Courtney Sharea, MBA, MHA. In today’s episode, Courtney Sharea, MBA, MHA reflects on her career pathway, gives advice on aligning one's interest with opportunities in healthcare, and shares why you shouldn't let having minimal experience get in the way of applying for roles. Courtney has worked in healthcare administration for 8 years in various leadership roles. She started her career managing a comprehensive breast center that specialized...
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Curious about what it’s like working at one of the top hospitals for cancer treatment while also advancing diversity, equity and inclusion efforts? Then you’ll want to listen to this interview with Frantz Berthaud. Frantz M. Berthaud is the Administrative Director of Disease Center Operations at the Dana-Farber Cancer Institute (DFCI). He’s accountable for the personnel, finance, and clinical operations for the hospital's lung cancer and phase 1 centers. At DFCI, he serves as co-chair for the employee resource group shaping and informing the Institute’s diversity, equity,...
info_outlineAnn Messer, M.D., is the founder, executive director, and board chair of One Good Turn, an Austin-based global health nonprofit. In 2016, Dr. Messer founded One Good Turn to give health workers from all over the world the resources and knowledge to help build self-sustaining and healthy communities. As founder and executive director, she focuses on building strong strategic partnerships with medical staff to build actionable lecture sessions that aid in the development of medical training for these low-resource communities. Dr. Ann Messer is a board-certified family physician with more than 30 years of experience in family medicine and urgent care.
With the emergence of the 2020 COVID-19 pandemic, One Good Turn developed The Coronavirus Handbook, which provides accurate in-depth practical information on how to handle and stay safe during the COVID-19 pandemic.
Dr. Messer holds a Doctor of Medicine degree (M.D.) from Rush University Medical College in Chicago, IL and did her residency work at Harvard University and Central Texas Medical Foundation where she focused on a triad of internal medicine, psychiatry and family practice. In addition to One Good Turn, Dr. Messer is a Fulbright Specialist with the United States Department of State, where she developed a clinical curriculum in Cambodia. Most recently, she was awarded the Inspire Humanitarian Award by the United Nations Association Austin Chapter.
In this episode, Yolanda and Dr. Messer discuss building a global nonprofit from scratch, strategies healthcare leaders can use to form great relationships, and lessons learned from Dr. Messer's global health experience that can be used within healthcare administration. Find out more about Dr. Messer and her organization, One Good Turn, in the links below.