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Whose responsibility is it to build a better normal?

The NEXT Normal

Release Date: 08/31/2021

Lessons learned during COVID: Creativity is Currency show art Lessons learned during COVID: Creativity is Currency

The NEXT Normal

In this episode of The NEXT Normal, we wrap up season one with a focus on where the pandemic created bright spots. What conversations happened because of our young people? What impact did they have? How are we now facing gaps in our education systems? Our co-hosts share the positive lessons they’ve learned through the pandemic and through this series.

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The NEXT Normal

In this episode of The NEXT Normal, we look at the big picture of energy and environmental considerations post-pandemic with a focus on the opportunity ahead of us. What has shifted in the minds of the consumer? What are we missing? Where should we be looking next? Who is obligated to respond?

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The NEXT Normal

In this episode of The NEXT Normal, we confront ageism – particularly in the workplace. Lisa Taylor, President at Challenge Factory debunks two myths about older workers. Whatever we call our ageing workforce, Lisa shudders when we refer to it as the “grey tsunami”.

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Whose responsibility is it to build a better normal? show art Whose responsibility is it to build a better normal?

The NEXT Normal

In this episode of The NEXT Normal, we explore the changing nature of the American social contract and the decisions we entrust to our leaders. What does it mean to lead post-pandemic? Whose responsibility is it to build a better normal? And what can we expect from leadership moving forward?

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The NEXT Normal

All the buzz about technology and AI creates concern in some quarters. It raises the spectre of machinery replacing humans in the workplace.

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New Skills Development in the NEXT Normal show art New Skills Development in the NEXT Normal

The NEXT Normal

In this episode of The NEXT Normal, we myth bust some of the assumptions and outdated ideas around career and skill development. What do we need to foster in our workforce now that we’ve gone through this experience? What have we discovered about education and training? Have retirement expectations shifted? Are there new skills gaps to address?

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In this episode of The NEXT Normal, we take the conversation to recovery planning, policy change and ground-level opportunities for innovation. Who will the leaders be? Where are the opportunities? What were the learning moments and how good will we be at taking advantage of them? This episode unlocks a few ah-ha moments that you won’t want to miss!

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How self-care during the pandemic brought us closer to our neighbours, our colleagues and ourselves show art How self-care during the pandemic brought us closer to our neighbours, our colleagues and ourselves

The NEXT Normal

Ujwal Arkalgud, CEO and Cultural Anthropologist of MotivBase, leads the discussion in this show and serves up a definition that takes self-care to a deeper level beyond bubble baths and vitamin-infused food products.

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How COVID-19 stressed and tested our our resilience show art How COVID-19 stressed and tested our our resilience

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In this episode of The NEXT Normal, we address “adaptive capacity”. It was stressed and tested during the early months of the pandemic and highlighted our collective need and ability to be resilient.

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Planning healthy cities in the COVID era show art Planning healthy cities in the COVID era

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In this episode of THE NEXT NORMAL, we reimagine our cities and our physical environments. What immediate and long-term needs has the pandemic exposed in our communities and what opportunities do we have for inspiration and innovation that lay ahead?

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More Episodes

In this episode of The NEXT Normal, we explore the changing nature of the American social contract and the decisions we entrust to our leaders. What does it mean to lead post-pandemic? Whose responsibility is it to build a better normal? And what can we expect from leadership moving forward?

 

In the last twelve months, today’s host, Ujwal Arkalgud, CEO and Cultural Anthropologist of MotivBase, has been inundated with questions and conversations with C-suite executives about the changing nature of the American social contract and the challenges experienced by members of the workforce.

[04:27]- “I wanted to set the tone by just explaining what the American caste system really means, not from an academic standpoint, but really means to people, to the average American that's. You know, learning about this and talking about this, uh, it's really about the ability for all types of workers to have. The forum to advocate for themselves to have the same privileges that others might have to be able to stand up, raise their hands and say, no, I will not do this, or no, I need better. Or, here's what I need in order to do my job better and there's an increased recognition of the fact that there is a huge divide…”

 

Challenge Factory President, Lisa Taylor, presents the analogy of putting together a puzzle versus solving a mystery for how we can reframe what needs to happen within the current social contract.

[13:31]- “Instead, we're leaning on what Sarah referenced earlier more of the scientific model, which is to say we're on pursuit of solving a mystery. We have questions of what's going to unfold and we're trying to solve the mystery and we're looking for clues along the way. And not every mystery gets wrapped up really neatly. And we may not actually have all of the answers that we need. So the leadership that we have to have has to trust that we're going to be able to do the right things. and our people need to be able to trust that, together, we're going to continue to solve this mystery without feeling like we have to give what's the picture on the front of the box and here's the six steps of how we're going to get there.”

 

Leaning into the theme of trust in our leaders in the environments we’re in including the workplace and where we live, Sarah Thorne, President and CEO at Decision Partners, shares the three key questions from her world of risk assessment and decision making and how it could impact the public’s trust in leadership.

[18:10]- “I think if we could get people to think more broadly and, in terms of our leaders, not focus so much on communicating the absolutes, the whats, but get people thinking about the ‘so what’ and the ‘now what’, we'd be a lot further ahead.”

 

Urban planner Dave Hardy, President of Hardy Steveson and Associates, believes that the trust issue runs very, very deep but it is possible to build trust in corporate and community leadership.

[18:29]- “I'm constantly trying to get people to trust that something's going to happen 25 years from now. And that's a hard communications piece. So I share and tell with my spokespeople, politicians, corporate leaders, I said there are two things you want to get across about trust: First, the public trust your values. They don't know if you're competent, you quite know what you can do, but they do know you're going to make the decision they would. The same way they would had they been you. The second is they may not know who you are, but they trust your competence. So you could be a misanthrope, but they know you're doing, you're competent to do the right thing. And if you, as a member of the public had that information, they would make the same decision based on that information that you would.”

 

In next week’s episode of The Next Normal, Challenge Factory’s, Lisa Taylor builds on the discussion around the shifting and changing social contract and explores the outdated career thinking that society is experiencing. We’re being challenged to think about our own longevity and about our careers in a way that's relevant for 2021.

Have comments questions or ideas for our hosts? Feel free to drop us an email at hello at StoryStudioNetwork dot com.

 

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