248. Natalie's Interview: Confessions of a Terrible Leader
The Ops Authority
I had the honor to be invited as a guest on “Confessions of a Terrible Leader” with Layci Nelson. I’m excited to share my interview with you! In this episode, I share the difference between foundational/operational leadership roles and more strategic leadership roles, the importance of setting clear expectations and defining success when bringing on new hires, and my confession on not properly communicating expectations to new hires. I can’t wait for you to tune in to this episode and let me know what you think about it! For full show notes visit Stay Connected: ! Other Ways to...
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247. How Kara Barnes Designed Work She Loves After the DOO Certification
The Ops Authority
Hey, hey friends! Welcome back to another episode of The Ops Authority Podcast! Today, I'm thrilled to have Certified DOO, Kara Barnes with us to dive deep into how the DOO Certification was the driving force in her journey to designing a career she truly loves. She gives a glimpse into her company, Backstage Ops, and her approach to business operations. She dives into her business shift from working on a retainer basis to running an agency. Throughout our conversation, Kara continually reflects on the profound influence that the Director of Operations Certification has had on her career. ...
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246. The Journey from VA to Consultant with Sarah Neumann
The Ops Authority
Welcome back to another episode of The Ops Authority podcast. I have certified DOO, Sarah Neumann, here to share about her personal journey from being a Virtual Assistant to becoming a certified Online Business Manager and Director of Operations. She’s currently a consultant with a focus on team development. We dive into Sarah’s shift from doing fractional work to embracing a consulting role, further explaining her desire to help businesses thrive through the strategic crafting of teams and organizational structures. Sarah shares more about her consulting methodology, which encompasses the...
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245. How the Strategic Mapping Model™ Creates Freedom in Your Ops Career
The Ops Authority
On today’s episode of The Ops Authority Podcast, I am sharing more about the Strategic Mapping Model™ and its significance for Directors Of Operations. It is not just a tool but the foundation of what we do as certified Directors Of Operations. The Strategic Mapping Model™ doesn’t just streamline operations but it builds freedom. I’m sharing those four freedoms that it gives to you on today’s episode, so tune in! For full show notes visit Other Ways to Connect with Me: Brought to you by the
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244. The Difference Between Strategic Mapping and a Business Plan
The Ops Authority
Do you know the difference between a business plan and a Strategic Mapping Model™? In today's episode, I am sharing those differences. The Strategic Mapping Model™ is taught in the Director of Operations Certification Program and is more practical for small businesses in today’s digital economy. It provides a clear, interactive framework that aligns strategic vision with daily operations. While traditional business plans are outdated, the Strategic Mapping Model™ is not. Check out this episode to hear more about why you should be incorporating the Strategic Mapping Model ™ into your...
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243. 6 Ways to Design Your DOO Business
The Ops Authority
Welcome back to another episode of The Ops Authority Podcast! I am excited to share this one with you today. Once you become a Director of Operations, there are many routes to take in your business. Here, I am going to share 6 ways that you can design your DOO business! From Strategic Mapping™ to project management, you can take many routes. Tune in to hear more and let me know — do you have another way that I haven’t shared here? For full show notes visit Other Ways to Connect with Me: Brought to you by the
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242. Understanding Assessments Used by Service Providers
The Ops Authority
On today’s episode, I am sharing the different types of assessments. These are particularly important in the hiring process. I’m diving deeper into the significance of the Kolbe A assessment and how knowing this can make a difference as a DOO! I even share how this assessment identifies strengths and helps match others to the right business roles. If you’re ready to understand the different types of assessments and why they are important to business, you aren’t going to want to miss today’s episode! For full show notes visit Other Ways to Connect with Me: Brought to you by the
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241. 3 Ways to Convert Discovery Calls in 2024
The Ops Authority
Are you having trouble converting discovery calls to paid clients? On today’s episode, I am sharing the 3 ways to convert these discovery calls! I discuss key strategies such as showcasing leadership and adaptability, actively listening, and providing tailored solutions. Tune in to hear how to move your prospective clients to paying clients! For full show notes visit Other Ways to Connect with Me: Brought to you by the
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240. Set Yourself Apart in Your Next Interview
The Ops Authority
Are you ready for your next interview? On today’s episode, I am sharing tips with you that you can use to set yourself apart! I share the importance of researching the company, understanding the job description, and using strategic thinking. I give you practical tips for crafting a strong introduction, giving clear answers, and maintaining professionalism. Having a list of questions ready for the interviewer at the end is key and make sure that you are clearly communicating how you are going to provide success in this role. For full show notes visit Other Ways to Connect with Me: ...
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239. Upwork and Insight for Finding New Work and Clients with Meighan O'Toole
The Ops Authority
Have you used Upwork to land clients? On today’s episode, I have Meighan O’Toole on to share more about her tactics for landing clients in our current market, with the use of Upwork! We unpacked the strategies and insights Meighan uses for service providers ready to gain more clients through Upwork. Tune in to hear all of the advice that she has to share! For full show notes visit Other Ways to Connect with Me: Brought to you by the
info_outlineDo you have trouble defining how you will best function in an organization?
One of the things in our recent Director of Operations (DOO) training that we were showcasing, was some of the ways we help our students get results. One of the results that students desire is to understand the systems, tools and processes that have worked for me, so that they can implement these in their companies and businesses right away and get their ROI.
One of those tools is the “Levels of Operations”, which we previously discussed in Episode 70. I am going to re-share this info again today because I believe this is helpful for you to understand if you are on track to becoming a DOO, and so you can answer the question if the Director of Operations certification program is right for you now.
This tool is going to be helpful for you as you are looking for progression in your own career, but it's also helpful to use in building the teams that you are responsible for.
For full show notes, check out theopsauthority.com/podcast/226.
You still have a couple of days to join us for the upcoming 21st round of our Director of Operations certification program. Check it out and apply or join the waiting list!
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