Handling 'Headache' Self Storage Customers: Knowing When to Let Them Go
The Storage Marketplace Podcast | The Self Storage Show
Release Date: 07/27/2024
99 Fridays of Self Storage Conversations, Ideas & Innovation | AI Overview #99
The Storage Marketplace Podcast | The Self Storage Show
This is an AI-generated episode of The Storage Marketplace Podcast, created from Storage Meetup #99, recorded live on October 9, 2026. 99 meetups. Countless conversations. One growing self-storage community. Every Friday, self-storage owners, operators, managers, vendors, and industry professionals come together for something you don't find at every conference or webinar. An opportunity to connect, share ideas, ask questions, discover solutions, and learn from people who are actually working in the industry. Storage Meetup #99 continues that tradition with our Weekly Show & Tell, community...
info_outline
Vendor Spotlight: On The Move | Custom Branded Truck Rentals for Self Storage
The Storage Marketplace Podcast | The Self Storage Show
What if your self-storage facility's moving truck could do more than help tenants move? What if it could also become a rolling billboard for your business? In this Storage Marketplace Vendor Spotlight, we're taking a closer look at On The Move, a company specializing in custom-branded truck rentals, leasing, and commercial vehicle solutions for the self-storage industry. Founded in 1992, On The Move helps self-storage operators provide convenient moving trucks for their customers while turning those vehicles into powerful mobile marketing opportunities. In this episode, we explore: How...
info_outline
The Self Storage Conversations You Don’t Hear Anywhere Else | AI Overview #98
The Storage Marketplace Podcast | The Self Storage Show
This is an AI-generated episode of The Storage Marketplace Podcast, created from Storage Meetup #98, recorded live on October 2, 2026. Every Friday, self storage owners, operators, managers, vendors, and industry professionals get together live to talk shop. There’s a Weekly Show & Tell, attendee questions, industry discussion, smaller breakout rooms, and plenty of conversations that weren’t planned ahead of time. And that’s kind of the point. Storage Meetup is a place where someone can bring up a problem they’re dealing with, another person can share how they solved it, a vendor...
info_outline
Vendor Spotlight: Late2Lien | Automating Self-Storage Lien Sale Compliance
The Storage Marketplace Podcast | The Self Storage Show
Lien sales are one of those parts of self-storage operations you absolutely cannot afford to get wrong. In this Storage Marketplace Vendor Spotlight, we're taking a closer look at Late2Lien, an automated software platform designed specifically to help self-storage operators manage the tenant lien sale process. Late2Lien helps simplify a complicated, state-specific process by automating notices, tracking changing lien laws, handling required advertising, and integrating with existing facility management software. In this episode, we explore: • How Late2Lien automates the lien sale process •...
info_outline
Inside the Conversations Happening in Self Storage Right Now | AI Overview #97
The Storage Marketplace Podcast | The Self Storage Show
This is an AI-generated episode of The Storage Marketplace Podcast, created from Storage Meetup #97, recorded live on September 25, 2026. Every Friday, self storage owners, operators, managers, vendors, and industry professionals get together live to do something increasingly rare: Actually talk to each other. No carefully scripted webinar. No polished sales presentation. Just an open room where people can ask questions, demonstrate what they’re working on, share experiences, challenge ideas, and learn from others across the industry. This AI-generated episode captures some of the best...
info_outline
Vendor Spotlight: TractIQ | Smarter Data for Self-Storage Investing
The Storage Marketplace Podcast | The Self Storage Show
What if you could make self-storage investment decisions with better data, all in one place? In this Storage Marketplace Vendor Spotlight, we're taking a closer look at TractIQ, a data and market intelligence platform built specifically for the self-storage industry. TractIQ brings together market, facility, financial, and listing data to help investors and brokers research opportunities, analyze markets, underwrite deals, and prospect more efficiently. In this episode, we explore: • Self-storage market and facility data • Verified occupancy information and rental comps • Financial...
info_outline
What Self Storage Operators Are Talking About Right Now | AI Overview #96
The Storage Marketplace Podcast | The Self Storage Show
This is an AI-generated episode of The Storage Marketplace Podcast, created from Storage Meetup #96, recorded live on September 18, 2026. Every Friday, self storage owners, operators, managers, vendors, and industry professionals show up for one simple reason: To learn from each other. Storage Meetup isn’t another webinar with people talking at you. It’s a live, interactive room where people ask questions, demonstrate what they’re working on, share what’s working (and what isn’t), and connect with others dealing with the same challenges. Storage Meetup #96 included our Weekly Show...
info_outline
Vendor Spotlight: StorageDefender | Smart Self-Storage Security That Creates Revenue
The Storage Marketplace Podcast | The Self Storage Show
What if better security could also become a new revenue stream for your self-storage facility? In this Storage Marketplace Vendor Spotlight, we're taking a closer look at StorageDefender, a technology company bringing smart monitoring and security solutions specifically to the self-storage industry. StorageDefender's technology uses sensors and real-time alerts to give tenants greater visibility into what's happening inside their units, while giving operators another way to enhance the customer experience and generate recurring revenue. In this episode, we explore: • StorageDefender's Smart...
info_outline
What You Missed in Self Storage This Week | AI Overview #95
The Storage Marketplace Podcast | The Self Storage Show
This is an AI-generated episode of The Storage Marketplace Podcast, created from Storage Meetup #95, recorded live on September 11, 2026. Every Friday, self storage owners, operators, managers, vendors, and industry professionals get together live to talk about what’s happening in the business right now. No scripts. No sales pitches. No waiting for the next conference. Just real people, real questions, real tools, and real conversations. Storage Meetup #95 featured our Weekly Show & Tell, open discussion, attendee questions, industry insights, and plenty of spontaneous conversations...
info_outline
Vendor Spotlight: Cubby | The AI-Native Platform for Self-Storage Management
The Storage Marketplace Podcast | The Self Storage Show
What happens when AI is built directly into the software running your self-storage operation? In this Storage Marketplace Vendor Spotlight, we're taking a closer look at Cubby, an AI-native management platform built specifically for self-storage operators. Cubby brings many of the day-to-day pieces of facility management together in one platform, while using AI to automate and simplify work across the operation. In this episode, we explore: • How Cubby approaches self-storage management differently • AI agents and automated sales inquiries • Dynamic pricing and revenue management •...
info_outlineIn this episode of "3 Minutes With 3 Mile," we discuss strategies for dealing with challenging customers in the self-storage industry. Sometimes, it's best not to renew their month-to-month agreement and suggest they find storage elsewhere. Learn how to identify these "headache" customers and handle the situation professionally to maintain a positive environment for your business and other customers.
If you're looking for expert advice on managing customer relationships and optimizing your self-storage operations, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you achieve greater business success and customer satisfaction.