Sarah Sentes (Manager Tools) on managing in industries that resist management
Release Date: 06/29/2020
Todd Nief's Show
Paul Bearer is the vocalist for one of the most influential and underrated New York Hardcore bands of all time: Sheer Terror. Sheer Terror came out of the very strange New York Hardcore scene of the 80s — before the music became codified into the metallic, bouncy mosh parts we think of as NYHC today. While Sheer Terror is certainly no stranger to blending metal and punk, their sound is much more Tom G. Warrior plus Oi! rather than syncopated, single-string riffs. Nothing against bouncy mosh parts, but Sheer Terror is much more my cup of tea, personally. Paul and I talk not only about the...
info_outline Christopher M. Russo (Mercatus Center) on Monetary Policy, The Fed, and InflationTodd Nief's Show
Monetary policy is confusing. What even is The Fed? How do they control interest rates? Is The Fed different than the Treasury? Why do different cities have different feds? And, most importantly, do people with laser eyes on Twitter actually know anything about inflation? These are all things that I've wondered about — fortunately, my friend is a post-graduate research fellow at the Mercatus Center at George Mason University and an expert on monetary policy. And, he lifted some weights at South Loop Strength & Conditioning while pursuing his education at the University of Chicago....
info_outline Spenser Mestel on Voting Rights, Election Reform, and Writing a Book with Mat FraserTodd Nief's Show
I first encountered Spenser’s work through his writing for the , and at some point I clicked on enough links to realize that the majority of his work is on voting rights and election reform. I’ve been a subscriber to , so I wanted to get his take on how things went with New York City’s experiment in ranked choice voting in their Democratic mayoral primary. While election fraud and voter suppression are hot-button culture war issues, there are also a lot of low-hanging fruit for bipartisan election reforms. Spenser’s understanding of the voting rights landscape is deep and nuanced, so...
info_outline Dave Bland (Full of Hell | Jarhead Fertilizer)Todd Nief's Show
Dave Bland is one of the most creative drummers currently playing extreme music. While technical wherewithal with blindingly fast blast beats is always appreciated, the ability to adapt to the varied styles present on Full of Hell records as well as the more straightforward death metal of Jarhead Fertilizer requires much more perspicacity. I first met Dave over 10 years ago when he was a high school student who left to go on tour with Full of Hell without his parents’ permission. Since then, Full of Hell has grown into one of the best bands in extreme music, and Dave’s drumming has become...
info_outline Matthew O. Jackson, PhD on Human Networks and MicrofinanceTodd Nief's Show
Humans have an intuitive sense for who is important and well-connected. We like knowing “movers and shakers,” and we regularly engage in complicated social machinations — conscious or otherwise — to position ourselves close to the seat of influence. But what about the formal study of the spread of information through human networks? Matthew O. Jackson is a professor of economics at Stanford, and his book “” is a fantastic primer on the complex dynamics of human relationships. He’s also done fascinating work on the spread of microfinance in southern India with Arun Chandrasekhar...
info_outline Kayhan Vaziri (Yautja)Todd Nief's Show
Yautja plays lurching, uncomfortable music, so it is fitting that their new album is called “The Lurch.” I first met Kayhan back in approximately 2010 when I was on tour with Weekend Nachos and we stayed at Kayhan’s place in Birmingham, Alabama. At the time, Kayhan was in a band called Legion (funny enough), and since then has gone on to play in several excellent hardcore and metal projects like , , and — of course — Yautja. Yautja’s most recent record is fantastic, so I wanted to get Kayhan on the podcast to discuss how they write such weird but catchy songs. The conversation also...
info_outline Simple Solutions to Complex Problems [Solocast]Todd Nief's Show
I’ve often spoken on the about the desire for “simple solutions to complex problems.” I figured I’d reframe and refine that discussion for a solocast based upon the , Julia Galef’s great new book “,” and some marketing intuition from years of running a small business. Over years of creating content for a fitness audience, I’ve learned that the things that resonate with people are often not the things that are actually correct. Understanding the difference between a “complicated” environment and a “complex” environment has helped me clarify what’s going on here....
info_outline Bryan James, PhD on Alzheimer’s and EpidemiologyTodd Nief's Show
At some point in the last year or so, I started listening to the . I was thrilled to learn that the host, Bryan James, is a Chicago local at Rush University — and he’s a CrossFitter at . Bryan and I recently collaborated on an article for BarBend about controlling the spread of Covid in gym, as well: . In his day job, Bryan’s research focuses on the epidemiology of Alzheimer’s disease, so I wanted to get his take on some common misconceptions about Alzheimer’s. Most of us have a family member who has been touched by Alzheimer’s or dementia, and my family is no different. Bryan’s...
info_outline James Pligge (Harm's Way) Round IITodd Nief's Show
James Pligge is back by popular demand. This time, we talk about some of the many misconceptions that people have about James and Harm’s Way — as well as James’s ill-fated attempt to make a protein shake with Coca-Cola. To be honest, talking about making a protein shake from Coca-Cola probably doesn’t do a lot to correct any of those popular misconceptions about James… Either way, this is a hilarious conversation. James explains why Harm’s Way is more influenced by The Jesus Lizard than by Madball and also ridicules contemporary powerlifting culture. Learn more from James and...
info_outline John Caution (Weekend Nachos)Todd Nief's Show
I feel like I say this about a lot of my friends that I have on the podcast, but John Caution is one of the weirdest and funniest people I know. I’m happy to talk to John endlessly about funny things that people we both know did 15 years ago, but, in this interview, we talk about the legacy of Weekend Nachos. We talk about the trolling instinct, the impulse to create — either in riff form or otherwise, and being in a band that defined the identity of a lot of angry but funny social misfits. I laughed pretty hard during this interview, and I laughed even harder while relistening to it....
info_outlineEvery small business that has any level of success hits a tipping point where the fact that business is going "kind of well" becomes the most stressful thing to the founders. I vividly remember hitting this point with South Loop Strength & Conditioning several years ago. The gnawing worry that we were missing something or doing something wrong with our business was replaced with a constant feeling of suffocating in emails, meetings, coaching, and duct taping together the cracks splitting apart in seemingly every area of the business. Every business book says that all you have to do is "systemize and delegate." Well, what happens when none of the tasks that you delegate get done properly, you find out your employees are doing crazy things when you’re not in the building, and it seems like everyone hates each other? In the fitness industry, "management" is seen as something for stuffy suits in office jobs. But, a lack of management results in something much worse taking its place. Sarah Sentes taught the Manager Tools conference that Paul and I attended several years back - and that was a game changer for operations at SLSC. I wanted to have Sarah on the podcast to talk about practical takeaways in management for people who hate the idea of managing - particularly those in the start-up scene or involved in the fitness industry.
Check out more from Sarah and Manager Tools here:
- Website: Manager Tools
- Podcast: Manager Tools | Career Tools | Manager Tools Basics
If you're enjoying the show, the best way to support it is by sharing with your friends. If you don't have any friends, why not a leave a review? It makes a difference in terms of other people finding the show.
You can also subscribe to receive my e-mail newsletter at www.toddnief.com. Most of my writing never makes it to the blog, so get on that list.
Show Notes:
- [01:11] Sarah’s background in managing IT professionals – without a technical background. How should managers deal with impostor syndrome?
- [08:58] People often bristle at management – especially in start-ups or in the fitness industry. What are the costs of not having management structure in place?
- [16:30] How do organizations know when they are at the tipping point where they should start implementing formal management?
- [23:59] If you don’t have management structure, something more nefarious and toxic – aka “politics” and “clicqueiness” – will take its place.
- [28:50] Relationships are the foundation of good management. Without solid relationships, people find negative explanations for decisions.
- [33:10] Why even people who “hate meetings” should do regular one-on-ones
- [41:20] What management principles can coaches apply to working with their clients? How can coaches deliver helpful feedback to clients?
- [48:23] How to prioritize when and where to give feedback. Feedback is for the future, not the past.
- [54:46] Should people give use the “shit sandwich” to give feedbacK?
- [59:00] What are the most actionable starting points for people looking to implement management structure?
- [01:02:57] Where should people start with Manager Tools?