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Risk Management: Strategies For Improving Safety, Mental Health, And Duty Of Care

Tourpreneur Tour Business Podcast

Release Date: 04/03/2023

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Tourpreneur Tour Business Podcast

The Rise and Rise of Sports Tourism with Daniel Alejandro Velásquez González As discussion with Daniel Founder and COO of Homefans a sports experience marketplace, where avid travellers can book unique sports experiences anywhere in the world, hosted by fully-vetted local hosts.

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Mitch talks with Catherine Prather of the National Tour Association (NTA) about their Travel Exchange conference, and how the buyer appointments, networking sessions, and other events can help grow your tour business.

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This episode is a snippet of a Guest Coaching session, available for Tourpreneur+ members.  Guest Coach Komal Darira (Women for World) will share how she built mostly female guide teams in Delhi, a city where being a tour guide is still not considered an ideal career for a woman. While her destination is specific, you'll walk away with some ideas on how, to build a truly diverse guide team, you might need to think outside of the box.  

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Better Business On Purpose: Make Money. Create Impact. Be A Force For Good. show art Better Business On Purpose: Make Money. Create Impact. Be A Force For Good.

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Conversation with Neil Witten on how tour operators can be highly profitable and be a force for good at the same time as having a very clear purpose.   An engaging listen about how difficult and challenging doing business with a purpose is but one that when done correctly is highly rewarding.   Join us for Tourpreneur Connect Seville, November 27-30, 2023   For those interested, we recommend you check out Neil's book: https://amzn.eu/d/0TLas5o

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The Launch of the Multi-day Podcast show art The Launch of the Multi-day Podcast

Tourpreneur Tour Business Podcast

In this series, Mat Newton talks to multi-day tour operators around the world to gain insights on how they started their business, what they've learned along the way, and more. In this teaser, we chat about the goals for the podcast and why we created a separate series for multi-day. Tourpreneur is a community that offers peer and expert support to tour business owners. Whether you're not sure where to start, or you're already operating tours in multiple destinations, we're here to help you grow your business through our podcast, articles, educational events, and free community platform....

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Tourpreneur Tour Business Podcast

In this far-ranging conversation, Mitch and Claire Bown — two tour guide trainers — dive into the state of tour guiding today, and the skills that make a guided experience truly powerful.   Find out more about Claire -   Join us for Tourpreneur Connect Seville, November 27-30, 2023  

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On this episode of our entrepreneur series with Kelly Lewis, we hear from Stephanie Flor, founder of a luxury travel company that focuses on providing a unique travel experience through a beauty lens. Join us for Tourpreneur Connect Seville, November 27-30, 2023 Sponsored by TripAdmit’s powerful digital tipping solution that doesn’t require an app or any additional hardware, enable guests to tip without cash and guides to receive payments seamlessly. Our tipping solution is entirely digital, providing a swift, effortless, and practical way for guests to tip digitally. Thanks to our...

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In this roundup, Mitch, Chris, Pete and Nikki are joined by our multi-day podcast host Mat Newton! Today we talk about Mat's Podcast, the importance of owning your own marketing accounts, Pete at the Travel Tech Conference and news on our venue for Tourpreneur Connect! Join us for Tourpreneur Connect Seville, November 27-30, 2023  Sponsored by TripAdmit’s powerful digital tipping solution that doesn’t require an app or any additional hardware, enable guests to tip without cash and guides to receive payments seamlessly. Our tipping solution is entirely digital, providing a swift,...

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In this roundup, Mitch, Chris, Pete and Nikki chat about the sale of Rezdy, the growth of content creators in our community and the opportunity this can bring to operators, the power of long-form video in marketing and much much more! Sponsored by TripAdmit’s powerful digital tipping solution that doesn’t require an app or any additional hardware, enable guests to tip without cash and guides to receive payments seamlessly. Our tipping solution is entirely digital, providing a swift, effortless, and practical way for guests to tip digitally. Thanks to our ‘Tap to Tip’ technology,...

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The Power of Consumer Generated Content to Boost your Bookings show art The Power of Consumer Generated Content to Boost your Bookings

Tourpreneur Tour Business Podcast

By encouraging user generated content, operators can not only gather valuable feedback and insights from their customers, but also use it to showcase their offerings, attract new visitors and increase bookings. Tourpreneur's own Chris Torres provides some insights into why you must implement this now to grow your bookings in future. Sponsored by

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More Episodes

Join Mitch Bach as he hosts the Tourpreneur Podcast with Dave Dennis of the Cornerstone Safety Group, Kristin Dennison, VP of Trip Experience at TrovaTrip, and Mike Megan, Executive Director with Global Expeditions Group. They discuss risk management in the travel industry and how tour operators can ensure safety for travelers.

Hear their stories from TrovaTrips and Global Expeditions, learn about Cornerstone's services such as a resource library and on-call services for members, and discover how to create conditions for powerful transformation of people through travel experiences.

0:02:57 Risk Management and Duty of Care: A Conversation with Dave
0:05:16 Discussion on Duty of Care: Legal and Moral Obligations of Tour Operators
0:07:38 "Risk Management and Safety in the Travel and Adventure Industry"
0:10:47 Prioritizing Safety in Travel Delivery and Onboarding
0:13:00 Exploring Global Risk Management and Duty of Care Obligations for Travelers
0:14:34 Risk Management Communication: A Discussion on Physical and Mental Risks
0:16:07 Crisis Management Planning for Travel Organizations
0:21:35 Discussion on Duty of Care and Secession Planning in the Workforce
0:22:44 Conversation on Crisis Response Structures and Risk Management for Field Staff
0:25:05 Conversation on Mental Well-Being and Emotional Support in the Travel Ecosystem Post-Pandemic
0:26:53 Exploring Mental Health Support for Travelers and Staff in the Post-Pandemic Landscape
0:31:27 Examining the Impact of the Pandemic on Teamwork and Mental Health in College Programs
0:33:46 Discussion on Student Burnout and Mental Health Issues in Travel Programs
0:35:32 Mental Health Training for Tour Operators and Guides
0:39:07 Setting Appropriate Emotional Boundaries for Field Staff and Office Teams
0:42:47 Setting Boundaries for Transformative Experiences
0:47:08 Conversation on Risk Management and Intentional Travel Planning
0:48:38 Discussion on Developing a Framework for the Travel Industry

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