Episode 63 – Retaining Your Top Talent
Linen, Uniform & Facility Services Podcast - Interviews & Insights by TRSA
Release Date: 09/28/2023
Linen, Uniform & Facility Services Podcast - Interviews & Insights by TRSA
TRSA President & CEO Joseph Ricci, TRSA Chair Randy Bartsch from Ecotex Healthcare Linen Service and TRSA Vice Chair PJ Dempsey from Dempsey Uniform and Linen Supply give an overview of the highlights to look forward to at the 2026 Annual Conference & CEO Summit, scheduled for May 12-14 in Napa, CA. Thanks to SonicAire for sponsoring this episode of the podcast. Visit SonicAire.com for more information.
info_outlineLinen, Uniform & Facility Services Podcast - Interviews & Insights by TRSA
A group of industry veterans that also serve as TRSA’s Hygienically Clean Auditors discuss the highlights from the Clean Show floor, including automation, digitalization and more. Recorded live at the recent Clean Show in Orlando, FL, with John Highsmith, Dan Sanchez, Doug Story and TJ Peterson. Questions? Comments? Contact us at .
info_outlineLinen, Uniform & Facility Services Podcast - Interviews & Insights by TRSA
Currie Gilbert and Caleb Gilmer from Performance Matters discuss the need for route service representative (RSR) training in the linen, uniform and facility services industry, and highlight a partnership between TRSA and Performance Matters to fill that need through a program launched at the recent Clean Show in Orlando, FL. The two tailored RSR training programs include RSR QuickStart Training, which is ideal for new RSRs; and RSR ProTrack Training, which is designed for experienced RSRs. For details on the program, visit .
info_outlineLinen, Uniform & Facility Services Podcast - Interviews & Insights by TRSA
Larry Erickson, the chief technology officer at Kannegiesser North America, discusses breakthroughs in artificial intelligence (AI), the importance of collecting data and using it to improve plant productivity and efficiency, as well as technology that will shape the future of laundry plant operations. View the latest technology in action at Clean Show 2025. For more information, visit .
info_outlineLinen, Uniform & Facility Services Podcast - Interviews & Insights by TRSA
Fresh off a major legislative victory in Texas, TRSA’s Vice President of Government Relations Kevin Schwalb joins the podcast to discuss the economic benefits of reclassifying the industry under the “retail trade” category for tax purposes, the impact of the new law on TRSA members and the linen, uniform and facility services industry, and how TRSA’s advocacy efforts helped get Texas Senate Bill 2774 and House Bill 1769 signed into law by Texas Gov. Greg Abbott. If you’re interested in getting involved in TRSA’s advocacy efforts, save the date for the 16th Annual Legislative...
info_outlineLinen, Uniform & Facility Services Podcast - Interviews & Insights by TRSA
TRSA Chair Randy Bartsch, Ecotex Healthcare Linen Service, Vancouver, British Columbia, discusses his goals for the association and the industry during his two-year term as TRSA Chair, the association’s expanded advocacy efforts in Canada, the benefits of certification, developing the next generation of industry leaders, healthcare trends and more.
info_outlineLinen, Uniform & Facility Services Podcast - Interviews & Insights by TRSA
Silje Mari Sunde, project manager at Nor Tekstil, the market leader in Norway with 26 facilities and more than 1,300 employees, discusses how the company has increased automation in its facilities to boost the company’s efficiency and throughput. She outlines the benefits and challenges of automation, as well as how to ensure quality and consistency when implementing automation.
info_outlineLinen, Uniform & Facility Services Podcast - Interviews & Insights by TRSA
TRSA President & CEO Joseph Ricci gives an overview of the 112th Annual Conference agenda, including several inspiring speakers, a plethora of networking opportunities for attendees, industry award winners and more. For more information on TRSA’s 112th Annual Conference, scheduled for May 13-15 near Palm Springs, CA, visit .
info_outlineLinen, Uniform & Facility Services Podcast - Interviews & Insights by TRSA
John Harwood, an award-winning journalist known for his impartial analysis of U.S. elections, politics and the presidency, recently gave a keynote address at TRSA’s 15th Annual Legislative Conference in Washington, DC. During his keynote speech, Harwood discussed the Trump administration, tariffs, foreign policy and more. For more information on TRSA’s government relations initiatives, contact TRSA’s Vice President of Government Relations Kevin Schwalb at .
info_outlineLinen, Uniform & Facility Services Podcast - Interviews & Insights by TRSA
TRSA’s Vice President of Government Relations Kevin Schwalb gives an update on the latest news impacting the linen, uniform and facility services industry from Washington, DC. He talks about the results of the recent election and its impact on the industry, TRSA’s advocacy efforts at both the federal and state levels, as well as what to keep an eye on in 2025. For more information on TRSA’s government relations initiatives, contact Schwalb at .
info_outlineMichael Flores, the vice president of human resources and a member of the executive leadership team at Prudential Overall Supply, Irvine, CA, discusses how Prudential transformed its human resources department and focused on retaining its best employees in a tough labor market. For information on joining TRSA’s Human Resources Committee, visit www.trsa.org/committees.