loader from loading.io

85: How to Align a National Team with Tisa Sinclair

Voice of Influence: Message-Driven Leadership

Release Date: 04/01/2019

107: Guiding a Team to Take Your Customer's Perspective with Tim Bay show art 107: Guiding a Team to Take Your Customer's Perspective with Tim Bay

Voice of Influence: Message-Driven Leadership

As the Head of Digital Marketing at Fellowes Brands, Tim Bay is responsible for building comprehensive strategies and programs to drive greater brand awareness, increased engagement, and profitable growth via digital channels.

info_outline
106: Become the Person You Want To Be with David Neagle show art 106: Become the Person You Want To Be with David Neagle

Voice of Influence: Message-Driven Leadership

David Neagle is the founder of the multimillion-dollar global coaching company, Life Is Now, Inc., the author of Millions Within, and the host of the Successful Mind podcast.

info_outline
105: Creating Moments of Delight for Customers with Fred Skoler show art 105: Creating Moments of Delight for Customers with Fred Skoler

Voice of Influence: Message-Driven Leadership

Fred Skoler is an award-winning digital innovator, product manager and user experience executive who thrives at the intersection of business results and fun, and I really think this conversation is going to be fun.

info_outline
104: How to Not Be Weird When Selling with Liz Dederer show art 104: How to Not Be Weird When Selling with Liz Dederer

Voice of Influence: Message-Driven Leadership

Liz Dederer and her team have helped clients increase close rates from zero percent to 80 percent in 30 days, and ended the year 50 percent over their plan and have turned around an underperforming sales team from under $300,000 to over $1.2 million in six months.

info_outline
103: How to Manage Your Reputation in Times of Crisis with Bill Coletti show art 103: How to Manage Your Reputation in Times of Crisis with Bill Coletti

Voice of Influence: Message-Driven Leadership

Bill Coletti is the CEO & Founder of Kith, a reputation management, crisis communications and professional development expert, keynote speaker, Wall Street Journal Risk & Compliance panelist, and best-selling author.

info_outline
102: How to Unite Your Team With An Anthem show art 102: How to Unite Your Team With An Anthem

Voice of Influence: Message-Driven Leadership

It should be a goal of every corporate leader to get their employees to buy into the company’s mission. Yet, the further you get down the line, the more difficult it becomes and you end up with people who don’t feel like they have a purpose within the organization.

info_outline
101: Four Imperatives for Successful Managers with Ron Carucci show art 101: Four Imperatives for Successful Managers with Ron Carucci

Voice of Influence: Message-Driven Leadership

Ron Carruci is a co-founder and managing partner at Navalent where he works with CEO’s and executives who are pursuing transformational change for their organizations, leaders, and industries.

info_outline
100: Six Elements of a Voice of Influence® show art 100: Six Elements of a Voice of Influence®

Voice of Influence: Message-Driven Leadership

We're celebrating today because it's episode 100 of the Voice of Influence® podcast! Our team is thrilled with where we've been and we're excited for where we're going with the show in the years to come!

info_outline
99: Reframe Your Company’s Future with Aviv Shahar show art 99: Reframe Your Company’s Future with Aviv Shahar

Voice of Influence: Message-Driven Leadership

As the President of Aviv Consulting and the author of Create New Futures, Aviv Shahar enables Fortune 500 companies to create purpose-inspired visions that bring out the best in their people and catalyze growth.

info_outline
 
More Episodes

Tisa Sinclair’s work experience has given her the opportunity to engage in several areas of communications from public relations to social media and digital marketing.  She currently leads a D.C. based team that forges the ongoing social care strategies, processes, and official responses to members and nonmembers as they interact with AARP’s digital content. This program is a key feedback component to the AARP customer experience strategy.

In this episode, Tisa talks about her role at AARP, how having a clear company vision and a centralized communication hub for all branches of the company allows AARP to keep their communication and messaging consistent across the board, how they were able to get their employees and representatives in 53 different states to buy into their communication strategy, how customers usually provide feedback to AARP and what she’s found surprising in all the feedback, how having company values and purposes are valuable to the service teams, what it was like building loyalty and trust with their social media followers and customers, the three Experience Pillars AARP aligns their values and messaging with, and more!