loader from loading.io

A Day in the Life: Member Service Representative, Michelle Wells

We Are REC

Release Date: 10/14/2019

Innovative and Reliable Solutions show art Innovative and Reliable Solutions

We Are REC

We recorded today’s episode via Zoom with Jason Satterwhite, Director of Operations and Construction Services to learn how REC uses technology to streamline their operations and keep their members informed throughout an outage event.

info_outline Representing the Membership show art Representing the Membership

We Are REC

Michael Lindsay, Vice Chairman of the Board of Directors for Rappahannock Electric Cooperative talks about the challenges the board has faced during the pandemic, a few of the highlights such as returning $13 million in capital credits to members. He told us how important it is to stay engaged with the membership and told us about how the annual meeting works.

info_outline A Legislative Voice show art A Legislative Voice

We Are REC

We are REC – a podcast series produced in partnership with Rappahannock Electric Cooperative.

info_outline Growing Our Communities show art Growing Our Communities

We Are REC

We are REC – a podcast series produced in partnership with Rappahannock Electric Cooperative.

info_outline Protecting the Power Lines & Keeping Communities Beautiful show art Protecting the Power Lines & Keeping Communities Beautiful

We Are REC

We are REC – a podcast series produced in partnership with Rappahannock Electric Cooperative.

info_outline A Day in the Life of a Lineman: Why a Co-op Career show art A Day in the Life of a Lineman: Why a Co-op Career

We Are REC

We are REC – a podcast series produced in partnership with Rappahannock Electric Cooperative.

info_outline Preparing Infrastructure for Community Growth show art Preparing Infrastructure for Community Growth

We Are REC

We are REC – a podcast series produced in partnership with Rappahannock Electric Cooperative.

info_outline Rappahannock Electric Cooperative CEO, John Hewa show art Rappahannock Electric Cooperative CEO, John Hewa

We Are REC

We pre-recorded today's conversation via Zoom with Rappahannock Electric Cooperative's new CEO, John Hewa.

info_outline Supporting Our Community: Grants & Scholarships show art Supporting Our Community: Grants & Scholarships

We Are REC

We are REC – a podcast series produced in partnership with Rappahannock Electric Cooperative.

info_outline Get Smarter: Smart Thermostats show art Get Smarter: Smart Thermostats

We Are REC

We are REC – a podcast series produced in partnership with Rappahannock Electric Cooperative.

info_outline
 
More Episodes
We are REC – a podcast series produced in partnership with Rappahannock Electric Cooperative. Our conversation today with Michelle Wells, Member Service Representative with REC, included an overview of a typical day. Michelle works out of the Blue Ridge office in Front Royal and deals with local walk-ins and phone calls on a wide variety of topics from service set-ups, disconnects to volunteering at local community events. She is the liaison between members and Rappahannock Electric Cooperative staff/support.