#186: 4 Tips from Brain Science for Communications That Boost Attention and Learning
Engaging Leader
Dan Schawbel is a New York Times bestselling author, Partner and Research Director at Future Workplace, and the Founder of both Millennial Branding and WorkplaceTrends.com. Previously, he wrote two career books: Promote Yourself and Me 2.0. His new book Back to Human was selected by The Financial Times as the book of the month. Through his companies, he’s conducted dozens of research studies and worked with major brands including American Express, GE, Microsoft, Virgin, IBM, Coca Cola and Oracle. Dan has interviewed over 2,000 of the world’s most successful people, including Warren...
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#185: How Great Leaders Create Connection in the Age of Isolation
Engaging Leader
Dan Schawbel is a New York Times bestselling author, Partner and Research Director at Future Workplace, and the Founder of both Millennial Branding and WorkplaceTrends.com. Previously, he wrote two career books: Promote Yourself and Me 2.0. His new book Back to Human was selected by The Financial Times as the book of the month. Through his companies, he’s conducted dozens of research studies and worked with major brands including American Express, GE, Microsoft, Virgin, IBM, Coca Cola and Oracle. Dan has interviewed over 2,000 of the world’s most successful people, including Warren...
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#184: Using Storytelling to Lead a Transformation
Engaging Leader
The home improvement store chain Lowe’s was named #1 among Fast Company's 2018 Most Innovative Companies, for augmented and virtual reality, as well as #1 for innovation among specialty retailers on Fortune's 2018 World's Most Admired Companies. How did a company in a dusty, old-hat industry (hardware stores) suddenly become known as an innovator?
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#183: Using the Fogg Behavior Model to Drive Change
Engaging Leader
When developing a communication strategy to drive change within an organization, we use various models and frameworks to help ensure we create a strategy that actually works. The Fogg Behavioral Model is a powerful framework for driving change. BJ Fogg is a behavior scientist and the founder of Stanford University’s Behavior Design Lab. Fogg is one of the biggest influencers of modern user experience (UX) design – for example, he was influential in the success of Pinterest. He focuses on methods for creating habits, showing what causes behavior, and automating behavior change … all of...
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#182: The Art and Science of Workforce Communication
Engaging Leader
A strong, authentic employer brand is key to recruiting, retaining, and fully engaging top talent. The most effective companies build a differentiated employee value proposition (EVP).
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#181: The Art and Science of Workforce Communication
Engaging Leader
Organizations that communicate effectively with their workforce deliver better results. According to a study by Willis Towers Watson, companies with high effectiveness in communication and change management are 3.5 times more likely to significantly outperform their less effective peers. They: •Attract top people •Engage employees fully •Achieve a superior bottom line It’s NOT about transmitting information. Workforce communication is listening to people and using key principles to grab attention, inspire trust, and nudge behaviors of people to deliver results that matter ... all...
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#180: Performance Management Truth & Lies
Engaging Leader
Boom! That’s the sound of performance appraisal processes being blown up across the country. There’s been a collective lightning flash of realization that the old way of doing it just isn’t doing it. But what’s really happening? In a new piece of research, The Truth & Lies of Performance Management, Michael Bungay Stanier and his colleagues David Creelman and Anna Tavis surveyed senior executives across more than 120 organizations, asking them to share what they’re doing (and not doing) in their organizations. The research was supplemented with qualitative interviews, adding...
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#179: Leading with Emotional Courage
Engaging Leader
You have the opportunity to lead: to show up with confidence, connected to others, and committed to a purpose in a way that inspires others to follow. But great leadership — leadership that aligns teams, inspires action, and achieves results — is hard. And what makes it hard isn’t theoretical, it’s practical. It’s not about knowing what to say or do. It’s about whether you’re willing to experience the discomfort, risk, and uncertainty of saying or doing it. In other words, the most critical challenge of leadership is emotional courage. If you are willing to feel everything, you...
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#178: How to Succeed at Work/Life Balance
Engaging Leader
Think about two balancing buckets. Separate your work life and personal life into two distinct buckets — not to compartmentalize them, just for counterbalancing. Your work life is divided into two distinct areas—what matters most and everything else. You will have to take what matters to the extremes and be okay with what happens to the rest. Professional success requires it. Your personal life has multiple areas, and each requires a minimum of attention. Drop any one and you will feel the effects. This requires constant awareness. An extraordinary life is a counterbalancing act. Let the...
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#177: Meaningful Work
Engaging Leader
This episode is about a true story that is interesting and well told — a story that is important for all leaders and entrepreneurs ... especially those of us who aspire to use business not only to make a living for ourselves but to help make the world a better place. Everyone wants to be fulfilled by their work. We want to feel like we're doing something valuable and making the world a better place. And if we can live out our passion too, well, that's the dream. We want to work with a team that's engaged, in a place where we can come alive, and contribute to something bigger than ourselves....
info_outlineAmbiguity -- in the form of uncertainty or conflicting priorities -- has become the default state for organizations of all types. It lurks in the background when leaders can’t explain what success looks like, or what aspects of performance matter most for achieving it. It saps energy from talented team members operating in the dark about how their work contributes to the organization’s goals. In this episode, Jesse talks to Karen Martin about how to eliminate the ambiguity in your organization by starting with clarity. Drawing on her work with hundreds of organizations, Karen identifies and offers practical advice to perfect the "Six P’s” of organizational clarity: •Purpose: Understand why the organization exists. •Priorities: Define what matters now. •Process: Design and manage how the work gets done — with excellence and precision. •Performance: Know how the organization is doing on all fronts. •Problem solving: Surface problems and use a disciplined method for solving them. •People: Lead with clarity of thought, word, and action. This conversation includes: •Why some organizations don’t have clarity — and even accept ambiguity as an unavoidable fact of life •The difference between ambiguity and uncertainty •Why having clarity doesn’t mean you can’t have flexibility too •The pitfalls of not setting a clear foundation and relying on ambiguous goals •A quick and easy method for assessing your team’s clarity •Tips for achieving better clarity for your team •The CLEAR approach to disciplined problem-solving Karen Martin is an author, speaker, and president of the global consulting firm The Karen Martin Group, Inc. She is a leading authority on lean management and performance improvement for businesses, government agencies, and the not-for-profit sector. Her newest book is CLARITY FIRST: How Smart Leaders and Organizations Achieve Outstanding Performance. Her previous books include The Outstanding Organization and Value Stream Mapping, both Shingo Research Award winners. Karen and her team have worked with clients such as AT&T, Chevron, Epson, GlaxoSmithKline, International Monetary Fund, Lenovo, Mayo Clinic, and many more.