Culture as a Competitive Advantage with Richard Fain
What's Next! with Tiffani Bova
Welcome to the What's Next! Podcast with Tiffani Bova. I'm excited to welcome Richard Fain to the show this week. He served as Royal Caribbean Group CEO for over three decades, leading its transformation from a small Norwegian company with three ships that held just over 700 passengers each into one of the world's largest and most profitable cruise lines with over 60 ships, including Icon of the Seas, the world's largest that carries 7,600 passengers and costs $2 billion to build. He is here to talk about his amazing book, Delivering the Wow: Culture as Catalyst for Lasting...
info_outline
How to Spark Irresistible Change with Phil Gilbert
What's Next! with Tiffani Bova
Welcome to the What's Next! Podcast with Tiffani Bova. I'm thrilled to welcome Phil Gilbert to the show today. He is IBM's former General Manager of Design, where he helped transform one of the most traditional companies in the world into a global design thinking powerhouse. In his new book, Irresistible Change, he pulls back the curtain on how he did it. THIS EPISODE IS PERFECT FOR…leaders and innovators who want to spark meaningful change in their organizations. If you’re trying to turn great ideas into action and scale creativity across teams, this episode will...
info_outline
RELOAD: GenY As The Next Generation of Leadership with Adam Kingl
What's Next! with Tiffani Bova
Welcome to the What's Next! Podcast with Tiffani Bova. This week, I’m looking back on a conversation I shared with Adam Kingl. Adam is an author and keynote speaker who educates future leaders on culture, purpose, team dynamics, the future of work, creativity, strategic innovation, management innovation, and the generational paradigms of work and leadership. He is Adjunct Faculty at Ashridge – Hult International Business School. He was the Regional Managing Director, Europe, for Duke Corporate Education and the Executive Director of Thought Leadership and Learning...
info_outline
How Introverts Build Powerful Brands with Goldie Chan
What's Next! with Tiffani Bova
Welcome to the What's Next! Podcast with Tiffani Bova. This week, I’m joined by Goldie Chan, who has been called the Oprah of LinkedIn. When LinkedIn first launched its native video, Goldie began posting daily short videos and has built one of the platform's longest-running video series. Goldie’s videos feature a mix of personal branding and storytelling, thoughtful advice and generous spotlights on others. She's a storyteller, strategist, and a generous voice in the creator community. And now she's helping a whole new audience with her latest book, Personal Branding for...
info_outline
How to Be Bold with Ranjay Gulati
What's Next! with Tiffani Bova
Welcome to the What's Next! Podcast with Tiffani Bova. This week, I’m honored to have a fellow Thinker50 on the show with me. Ranjay Gulati is a professor of business administration at Harvard Business School. His pioneering work focuses on unlocking organizational and individual potential, embracing courage, nurturing purpose-driven leaders, driving growth, and transforming businesses. He is a management scholar and he holds a PhD from Harvard University and a Master's degree from MIT. He is the author of Deep Purpose, which was published in 2022. And now he has a new book out...
info_outline
Unlocking Your True Direction with Robert Glazer
What's Next! with Tiffani Bova
Welcome to the What's Next! Podcast with Tiffani Bova. This week, I’m joined by Robert Glazer. Robert is a #1 Wall Street Journal, USA Today, and international bestselling author, TEDx speaker, and the founder of Acceleration Partners, a $50M global partner marketing agency known for its award-winning culture. He is also the creator of Friday Forward, a weekly inspirational newsletter read by over 200,000 professionals in 60+ countries. And he has a new book out called The Compass Within. THIS EPISODE IS PERFECT FOR…leaders, founders, and professionals who want to align...
info_outline
RELOAD: Reconnecting to the Higher Purpose of Marketing with Raj Sisodia
What's Next! with Tiffani Bova
Welcome to the What's Next! Podcast with Tiffani Bova. This week, I’m reflecting on a conversation I had a while back with the delightful and purpose-driven Raj Sisodia. Raj is the FW Olin Distinguished Professor of Global Business and Whole Foods Market Research Scholar in Conscious Capitalism at Babson College, and Co-Founder and Co-Chairman of Conscious Capitalism Inc. He has a Ph. D. in Marketing from Columbia University and has published eleven books. He was named one of “Ten Outstanding Trailblazers of 2010” by Good Business International, and one of the “Top...
info_outline
Well-Being as a Leadership Strategy with Mark Crowley
What's Next! with Tiffani Bova
Welcome to the What's Next! Podcast with Tiffani Bova. This week, I’m joined by Mark Crowley. Mark is a best-selling author with 25 years in the competitive financial services industry. He rose to national roles, earning Leader of the Year for his emotionally connected, heart-and-mind balanced approach that drove exceptional performance and employee growth. His book, Lead from the Heart, which I love and highly recommend, disrupted conventional management with research proving that traditional methods undermine employee experience. Now taught in 11 universities, it ignited a...
info_outline
The Power of Emotionally Intelligent Teams with Vanessa Druskat
What's Next! with Tiffani Bova
Welcome to the What's Next! Podcast with Tiffani Bova. This week, I’m joined by Vanessa Druscat. Vanessa is an associate professor at the Peter T. Paul College of Business and Economics at the University of New Hampshire. As an internationally recognized leadership and team performance expert, she advises leaders and teams at over a dozen Fortune 500 and Fortune Global 500 companies. She has a new book out called The Emotionally Intelligent Team. THIS EPISODE IS PERFECT FOR…anybody who wants to unlock stronger collaboration, cohesion, and performance in their...
info_outline
RELOAD: The Secret to Thinking like Leonardo Da Vinci with Michael Gelb
What's Next! with Tiffani Bova
Welcome to the What's Next! Podcast with Tiffani Bova. This week, I’m reflecting on a conversation I had a while back with world-famous juggler, Michael Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development. He is the author of 16 books including How to Think Like Leonardo Da Vinci, Innovate Like Edison and Discover Your Genius. Michael’s books have been translated into 25 languages and have sold more than one million copies. THIS EPISODE IS PERFECT FOR… anyone and everyone...
info_outlineWelcome to the What's Next! Podcast with Tiffani Bova.
This week, we hear from Steve Lucas. Steve is a seasoned executive with nearly 30 years of experience in enterprise software leadership. As the CEO of Boomi, he spearheads efforts to connect the world through a transformative technology platform. Previously, he was the CEO of Marketo and iCIMS. At Marketo, he transformed the company's sales, marketing, and product strategies, culminating in its 2018 acquisition by Adobe. At iCIMS, he introduced the Talent Cloud, enabling 40% of the Fortune 100 to hire millions of employees annually. Earlier roles included senior executive positions at Adobe, SAP, Salesforce, and BusinessObjects.
THIS EPISODE IS PERFECT FOR…business leaders navigating digital transformation, especially those eager to understand how AI will reshape organizations.
TODAY’S MAIN MESSAGE…it’s easy to get swept up in the hype around AI, but what does transformation actually look like in practice? Steve explores the dramatic shift AI is bringing to enterprise software, from the rise of AI agents to the decline of traditional user interfaces. He shares how businesses can prepare for an agentic future where success will depend on collaboration between humans and AI.
KEY TAKEAWAYS:
-
Human resistance to change is often about trust and not capability
-
AI won’t replace humans but augment them (if we allow it)
-
Leaders should focus less on tools and more on the business outcomes they unlock
WHAT I LOVE MOST…Steve’s reminder that in a world full of hype and disruption, trust is still the currency that matters most. No matter how powerful AI becomes, if people don’t trust it or the companies using it, it won’t deliver value.
Running Time: 28:44
Find Tiffani Online:
Find Steve Online:
Steve’s Book:
Digital Impact: The Human Element of AI-Driven Transformation