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Reimagined Salesforce IdeaExchange with Jennifer Sacks and Scott Allan WizardCast episode 97

WizardCast

Release Date: 09/09/2019

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Send Us Your Feedback & Suggestions! Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast). Email: Website: We know it's been a while. Things have been a bit rough pandemic-wise in the studio. Here's an interview we actually recorded mid-2021 with Jon Varese. Jon is the Senior Director, Documentation, Salesforce.org at Salesforce. He used to be Mark's old boss. We talk about the importance of documentation and more importantly the importance of Compassionate Documentation. It was a fun interview. I hope you enjoy...

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More Episodes

Send Us Your Feedback & Suggestions!

In 2018, Steve Molis posted an Idea which sparked a loud outcry of agreement from the community. Salesforce simply was not doing a good enough job with the IdeaExchange and communication.

A year later, Jennifer Sacks and Scott Allan from Salesforce have been traveling the world gathering feedback on the start of reimaging the IdeaExchange. To start, you can now prioritize the ideas you want to have Salesforce work on in each release. Better communication, updated technology, and improved internal processes are all part of the reimaging of the IdeaExchange.

Prioritization is open RIGHT NOW from September 9, 2019 thru September 22, 2019. So go and put your 2 cents in!


Show Overview

0:00 Artificial Intelligence for the Win!
1:45 Intro
2:47 Waist of a joke
3:08 Salesforce acquires ClickSoftware
5:00 Jennifer Sacks & Scott Allan - Salesforce on the IdeaExchange
5:41 What is the IdeaExchange
10:40 IdeaExchange Roadshow
13:40 Jennifer promises Steve Molis some Pliny beer
19:31 "We want to strive to make people mad for a short period of time" Jennifer Sacks
21:45 Jennifer's favorite idea of all time 24:50 What's changing right now?
37:20 Changes in the short term
38:39 Prioritization round RIGHT NOW until Sept. 22, 2019
42:36 IdeaExchange at Events coming up. London User Group Sept 17, 2019 . North Africa Dreamin Oct 19,2019
47:50
Submit a question for Parker Harris!
50:05 Scott listened to the WizardCast to prep for his Salesforce interview
51:59
Submit an idea for the next IdeaExchange highlight!
53:00 Outro
54:59 Post Outro

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  Audio and Music provided by: Cherry (Instrumental Version) (Josh Woodward) / CC BY 4.0 Sounds from: http://www.freesfx.co.uk episode!