Michelle Ossmann: Hospitality, Welcome, Security, Care | Work 20XX Ep24
Release Date: 03/07/2024
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Work 20XX with Jeff Frick
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Work 20XX with Jeff Frick
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Work 20XX with Jeff Frick
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Work 20XX with Jeff Frick
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Work 20XX with Jeff Frick
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Molly Sands: Clarity, Empowered, Disciplined, Rituals | Work 20XX Ep36
Work 20XX with Jeff Frick
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Work 20XX with Jeff Frick
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Charles Corley: Culture, Wellness, Visualization, AI Colleague | Work 20XX Ep34
Work 20XX with Jeff Frick
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Connie Noonan Hadley: Loneliness, Psychological Safety, Team Effectiveness, AI | Work 20XX Ep33
Work 20XX with Jeff Frick
Connie Noonan Hadley, Founder and Chief Scientist at the Institute for Life at Work, has been exploring team effectiveness since our paths first crossed in Philadelphia thirty years ago. After roles at General Mills and McKinsey & Company, she dedicated herself to academia to further her research on leadership and the universal desire to love one's job. It turns out that strong social connections and support systems at work significantly enhance job satisfaction and reduce burnout. However, many workplaces lack these crucial components. Consequently, Connie has focused her efforts to...
info_outlineMichelle Ossmann, PhD, MSN started her career as a Nurse practitioner, delivering services to patients in need. She saw an opportunity to use design to better support more patients at scale, and just as importantly, the Nurse practitioners and other health care team members who face a storm of beeps, flashes, and technology intersecting with the care and emotions of the hospital ward.
As part of this work, she took a deep dive into the fundamental literature around hospitality, something that is deeply ingrained in human culture, across continents, religions, and time. It’s a set of shared values, fundamental to the human experience, and sharing food and breaking bread is the third of three attributes that define it.
Please join me in welcoming Michelle Ossmann to Work 20XX
I heard Michelle at another webinar (Thanks Mark Catchlove), and was so excited she accepted the invitation to share her knowledge with the Work 20XX community. The host-guest, hospitality frameworks are generalizable across several applications and a useful framework for those feeling challenged by the evolving workplace landscape.
YouTube Video
https://www.youtube.com/watch?v=h8uCBgNzkzU&list=PLZURvMqWbYjmmJlwGj0L0jWbWdCej1Jlt&ab_channel=TurntheLenswithJeffFrick
Transcript and Show Notes
https://www.work20xx.com/episode/michelle-ossmann-hospitality-welcome-security-care-work-20xx-ep24