Chet Kapoor: GenAI, My Agent, Human-like, Reinvention | Work 20XX Ep 32
Release Date: 10/10/2024
Sacha Connor v2: Self-Advocacy in the Age of AI | Work 20XX Ep42
Work 20XX with Jeff Frick
Sacha Connor returns to Work 20XX and asks, how do you self advocate, make sure the right people see and are familiar with your accompaniments, skills, and potential, when the most important factor when being considered for that next promotion or fresh opportunity is an AI agent preparing a list of candidates for consideration. Are you on the agent’s radar? What digital persona is assembled by the AI after consuming the knowledge management system data, presentations, actions plans, meeting notes, agendas, project summaries, IMs, emails, meeting transcripts, and more digital exhaust? How...
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Ryan Anderson v2: Support Rich Interpersonal Interactions | Work 20XX Ep41
Work 20XX with Jeff Frick
Ryan Anderson and his global research team are spread across more than 20 countries, allowing them to study a wide variety of built environments, workplaces, homes, schools, and healthcare, not just remotely, but in person. That in-person presence is critical. It gives them the ability to feel what’s happening in different types of spaces, each designed around distinct objectives. Ryan also hosts one of the leading podcasts in the space, About Place—a true masterclass in all things design, workplace, and beyond. In fact, his podcast was one of my earliest and most valued resources as I...
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“JJ” Jessica Reeder: Scaling Knowledge, Evolution, Operations | Work 20XX Ep40
Work 20XX with Jeff Frick
Jessica “JJ” Reeder was there, with Darren Murph, at GitLab, early pandemic, when suddenly the entire world was interested in their masterpiece, the GitLab Remote Work handbook. When the world was thrown into remote and distributed work over a weekend in Spring 2020, and answers to many of the questions were contained in the tens of thousands of words, and thousands of pages in the GitLab remote work playbook. As JJ recently reminded, that work started a decade ago. She and Darren are no longer at GitLab, and the Pandemic is 5 years removed and fading in the new rear view mirror. Good...
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Marc Cruth: Agreements, Alignment, Explicit, Foundations | Work 20XX Ep39
Work 20XX with Jeff Frick
Mark Cruth, Principal Modern Work Coach and Advocate at Atlassian, has been knee deep in the Atlassian system of work for years. A driving force behind Atlassian’s Team playbook,and a big fan of starting from templates, Mark has been helping organizations implement better ways of working. Such a treat to sit down with Mark at the Atlassian Team ‘25 event in Anaheim, California. He walked me though some of this foundational team effectiveness philosophies, starting with alignment around goal, clear working agreements, clear roles and responsibilities, and an emphasis on getting...
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Dominic Price v2: Curiosity, Impact, Listen, Value | Work 20XX Ep38
Work 20XX with Jeff Frick
Dominic Price returns to Work 20XX, this time from the floor of Atlassian’s Team ’25 conference in Anaheim. Dom shared his candor, introspection, experiences, and hopes on the back end of a busy week, in person, across a small high boy table, on far more than the future of work. Simultaneously tired out and fired up, it promises to take some fun and unexpected turns. Dominic has multiple frameworks, available to all, which can help all teams perform better. From the User Manual, to Working Agreements, the Personal Moral Inventory to the Modern Work Manifesto, think of them as...
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Peter Marquez: Evolution, Ecosystem, Responsive, Rovo | Work 20XX Ep37
Work 20XX with Jeff Frick
Peter Marquez, Chief Customer Officer at ServiceRocket, joins us from the floor of Atlassian Team '25 in Anaheim to share his frontline perspective on the vibe and announcements, including Rovo, Atlassian’s AI assist, now included with purchase. With over a decade of experience, we cover the ecosystem, evolution of the market, and company. Customer expectations are shifting, Atlassian's footprint more strategic. Rovo promises to significantly reduce the TTI … Time-To-Information (I just made that up) sitting on top of a unified data structure, including the transcripts from looms...
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Molly Sands: Clarity, Empowered, Disciplined, Rituals | Work 20XX Ep36
Work 20XX with Jeff Frick
Molly Sands is Head of Teamwork Lab at Atlassian, where she helps distill what makes teams great, the practices, tools, exercises, behaviors and rituals that great teams tick. Built on first person research, delivered by Molly and team from the Teamwork Lab. Results are published regularly via a number channels including the State of Teams report. I was able to grab some time with Molly in Anaheim at the Atlassian Team ‘25 show, and surface a wellspring of insight from the latest State of Teams, Personal Productivity, and so much more. Please join me in welcoming Molly Sands to the...
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Andrew Boyagi: Better, Experience, Productivity, System | Work 20XX Ep35
Work 20XX with Jeff Frick
Andrew Boyagi just completed a multi time zone, multi country, multi week development project with no meetings. Not one. No kick off meetings, no status meetings, zero. And no one even notices until it was pointed out after the fact. Sure, Andrew still kicked off the project. Of course everyone kept informed. Yes, objectives and priorities were aligned and corrected over time. But without meetings. Just messages, posting, videos, and perhaps a call, using Loom, Confluence, and Slack. As Atlassian’s Global Head of DevOps Evangelism, Andrew’s all about experience to drive better...
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Charles Corley: Culture, Wellness, Visualization, AI Colleague | Work 20XX Ep34
Work 20XX with Jeff Frick
Charles Corley traveled to Singapore via Hong Kong to start a new chapter over thirty years ago. He stepped off a night train into a bustling world heretofore only seen on a big screen at the cinema. Charles is not afraid of change, he embraces the new. As Director of Development at M Moser and Associates, Charles and their global teams are leveraging 3D modeling, virtual reality, and cross-disciplinary collaboration to bring workplaces to life, not only as a ‘show’ deliverable, but as the centerpiece for the entire design process, start to finish. Sitting in Singapore,...
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Connie Noonan Hadley: Loneliness, Psychological Safety, Team Effectiveness, AI | Work 20XX Ep33
Work 20XX with Jeff Frick
Connie Noonan Hadley, Founder and Chief Scientist at the Institute for Life at Work, has been exploring team effectiveness since our paths first crossed in Philadelphia thirty years ago. After roles at General Mills and McKinsey & Company, she dedicated herself to academia to further her research on leadership and the universal desire to love one's job. It turns out that strong social connections and support systems at work significantly enhance job satisfaction and reduce burnout. However, many workplaces lack these crucial components. Consequently, Connie has focused her efforts to...
info_outlineChet Kapoor, Chairman and CEO of Datastax, is all in on GenAI, aka Generative Artificial Intelligence. When ChatGPT burst into public consciousness in November 2022, Chet pivoted his team and the company to seize a leadership position in the fifth major technology wave of his 30+ year technology career.
Data at scale, vectorizing databases, and an open-source ethos are just a few ingredients necessary to enable developers to build and deliver the next revolution of GenAI native, and GenAI infused applications. This opportunity goes beyond merely saving money and increasing efficiency by a few points; to fundamentally reinventing processes, business models, and daily life assisted by human-like agents specifically designed around the context of our individual preferences, productivity, and priorities.
Please join me in welcoming Chet Kapoor to the Work 20XX podcast.
From RAG to LLMs, SLMs to hallucinations, and the exponential curves that will provide each of us with our own personal agents running locally, tuned to various processes, GenAI apps promise to change everything. From managing personal email to the marketing department, to our personal social calendars, these technologies will be based on the context and relevance of what matters most to each of us. The implications are broad and Chet and I discussed a number of important topics, from regulation and governance, developer tools, to the ramifications of 24/7 speech access to a supercomputer running apps tailored to our preferences. Exciting, scary, brave new world? Yes, yes, and yes.
What can we learn from the four most recent technology epochs (client-server, web, mobile, cloud), and what makes this GenAI chapter so unique?
Join me in this conversation with someone who has lived through prior transformations and has strong opinions on how this next chapter will unfold. Chet’s eyes still sparkle, the data-centric, open-source excitement burns as brightly as when he first picked up *The Little Kingdom: The Private Story of Apple Computer* by Michael Moritz in 1984, knowing then that he had to be part of this technology-powered transformation.
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https://www.work20xx.com/episode/chet-kapoor-genai-my-agent-human-like-reinvention-work-20xx-ep32