AI Is Lowering the Cost of Expertise. What Does That Mean for Business?
Release Date: 04/02/2025
Havard's Raffaella Sadun on why it's so hard to become a Frontier Firm
WorkLab
The journey to becoming a Frontier Firm requires leaders to reimagine every aspect of their organization—quickly and without a playbook. Harvard Business School’s Raffaella Sadun joins host Molly Wood to explore what makes a Frontier Firm, why reskilling is so hard, and how leaders can build cultures that thrive on experimentation and human–AI collaboration. Discover actionable strategies for navigating uncertainty, driving transformation, and empowering every employee to become an AI-enabled inventor. |
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Havard's Raffaella Sadun on why it's so hard to become a Frontier Firm
WorkLab
The journey to becoming a Frontier Firm requires leaders to reimagine every aspect of their organization—quickly and without a playbook. Harvard Business School’s Raffaella Sadun joins host Molly Wood to explore what makes a Frontier Firm, why reskilling is so hard, and how leaders can build cultures that thrive on experimentation and human–AI collaboration. Discover actionable strategies for navigating uncertainty, driving transformation, and empowering every employee to become an AI-enabled inventor. |
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Pascal Bornet on deploying agents to hone your competitive edge
WorkLab
Agents can become essential team members at any organization—if they're deployed thoughtfully. In this episode, Pascal Bornet joins host Molly Wood to share practical frameworks for helping leaders design and implement agentic AI, run high-impact pilots, and build the human skills—creativity, critical thinking, and social authenticity—that set Frontier Firms apart. Bornet is a coauthor of the recent book . Show Notes: |
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Pascal Bornet on deploying agents to hone your competitive edge
WorkLab
Agents can become essential team members at any organization—if they're deployed thoughtfully. In this episode, Pascal Bornet joins host Molly Wood to share practical frameworks for helping leaders design and implement agentic AI, run high-impact pilots, and build the human skills—creativity, critical thinking, and social authenticity—that set Frontier Firms apart. Bornet is a coauthor of the recent book . Show Notes: |
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How to turn AI-first vision into business reality
WorkLab
The AI-first future of business is coming into focus, and it’s time for every firm to become a Frontier Firm—a human-led, AI-operated org that buys intelligence like it’s electricity, deploys it across workflows, and compounds it like interest. The burning question for leaders: How do we get there? The latest season of the WorkLab podcast will light the way, kicking off on October 29 with Pascal Bornet, coauthor of Agentic Artificial Intelligence: Harnessing AI Agents to Reinvent Business, Work and Life.
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How to turn AI-first vision into business reality
WorkLab
The AI-first future of business is coming into focus, and it’s time for every firm to become a Frontier Firm—a human-led, AI-operated org that buys intelligence like it’s electricity, deploys it across workflows, and compounds it like interest. The burning question for leaders: How do we get there? The latest season of the WorkLab podcast will light the way, kicking off on October 29 with Pascal Bornet, coauthor of Agentic Artificial Intelligence: Harnessing AI Agents to Reinvent Business, Work and Life.
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Microsoft EVP Rajesh Jha on leading with courage in the AI era
WorkLab
Rajesh Jha is Microsoft’s EVP of Experiences + Devices, which means he oversees a wide range of products, from Microsoft 365 productivity tools and Surface devices to Copilot. Jha played a pivotal role in integrating AI into the company’s offerings, and he joined the WorkLab podcast to share insights on navigating the complexities of becoming an AI-first organization. He also offers actionable advice on how leaders can adapt and compete while bringing their teams (and customers) along. .
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Microsoft EVP Rajesh Jha on leading with courage in the AI era
WorkLab
Rajesh Jha is Microsoft’s EVP of Experiences + Devices, which means he oversees a wide range of products, from Microsoft 365 productivity tools and Surface devices to Copilot. Jha played a pivotal role in integrating AI into the company’s offerings, and he joined the WorkLab podcast to share insights on navigating the complexities of becoming an AI-first organization. He also offers actionable advice on how leaders can adapt and compete while bringing their teams (and customers) along. .
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The Estée Lauder Companies’ VP Kalindi Mehta on Leveraging AI Agents for Consumer Insights
WorkLab
The beauty industry is massive, fast-paced, and hard to predict. There are 20,000 brands worldwide, and microtrends can spread around the globe in hours. That’s the challenge facing Kalindi Mehta, Global VP for Consumer Foresight Strategy and Predictive Analytics at the Estée Lauder Companies. In the latest episode, she lays out how AI is transforming her industry, and explains how the technology can help all companies be more agile, improve their decision making, and reimagine their workflows.
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Cassie Kozyrkov on How AI Can Be a Leadership Partner
WorkLab
Cassie Kozyrkov created the discipline of decision intelligence, combining the power of AI with data science to enable companies to make better choices. She’s now an AI advisor, and she writes the popular Decision Intelligence newsletter. Kozyrkov joined the WorkLab podcast to discuss how leaders can maximize the potential of AI and data, why having too many options is as unhelpful as having too few, and how to avoid falling prey to confirmation bias.
info_outlineA core component of every company’s value proposition is its unique expertise. “But AI is lowering the cost of expertise,” says Harvard Business School professor Karim Lakhani, and that will require leaders to rethink every aspect of their organization. Lakhani has spent his career researching digital transformation, and he joins the WorkLab podcast to share insights on how leaders can avoid “falling asleep at the wheel” with AI, and what they can learn from the AI-native generation of MBAs.