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At Capacity Podcast - Episode 1: Charlene
09/07/2026
At Capacity Podcast - Episode 1: Charlene
This premiere episode of At Capacity aims to remind us that the people who enter our healthcare system are very real, and have families and communities who are waiting for them to come home. It examines the story of Charlene Murphey, a 75 year old woman from Gallatin, Tennessee, who died after receiving the wrong medication during a hospital stay in December 2017 This episode walks us through the unusual trajectory this event took and explores the human impact of these situations on patients, families, clinicians, and communities. Detailed report of CMS’ findings after the November 2018 investigation Includes the medical center’s action plan that was submitted in response to the CMS’ investigation In October of 2018, the State Department of Health closed their review with no action taken against the nurse’s license The nurse talks about being told by an associate nursing officer the reason why she was fired In Episode 1 we made a mistake when we said this was from the Institute of Medicine. It is an article housed at the National Institute of Health: National Library of Medicine: National Center for Biotechnology Information, citation here: Tariq RA, Vashisht R, Sinha A, et al. Medication Dispensing Errors and Prevention. [Updated 2024 Feb 12]. In: StatPearls [Internet]. Treasure Island (FL): StatPearls Publishing; 2026 Jan-. Available from: https://www.ncbi.nlm.nih.gov/books/NBK519065/ 2016 Alert about neuromuscular blocking agents Additional great reference:
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