Plugged In

Plugged In dives deep into the ever-evolving world of technology with a special emphasis on how it intersects with our daily lives, businesses, and the broader society. Guided by Mark Sephton, a globally renowned personal mentor to entrepreneurs and a passionate technophile, this podcast unravels the complexities of the tech world, offering listeners insights that are both profound and practical. With Mark’s rich experience, having interviewed over 4,500 individuals across various platforms, expect to embark on a journey of discovery, innovation, and digital mastery.

Inside PanTerra’s Customer-First AI with Artie Chang 06/20/2025

Inside PanTerra’s Customer-First AI with Artie Chang PanTerra Networks CEO Artie Chang joins Plugged In to share how his company is using AI to transform everyday business communications, from proactive customer engagement to AI-powered admin portals. Learn how PanTerra's Streams.ai platform blends collaboration, contact center tools, and content sharing into a single seamless experience. Whether you’re in tech or leading a team, this episode delivers actionable insights on staying relevant and truly listening to your customers. /episode/index/show/47675059-d46c-4ab7-87e0-c24cfb39c872/id/37063970

Design, Customize, Convert: How Zakeke Is Reimagining the E-Commerce Experience 06/19/2025

Design, Customize, Convert: How Zakeke Is Reimagining the E-Commerce Experience Step into the future of online shopping with Zakeke founder Angelo Colletta, whose AI-powered platform is transforming how consumers interact with products. From 3D try-ons to backend automation, discover how brands are boosting revenue while slashing operational costs. If you’re in e-commerce, this is the customization revolution you can’t afford to miss. /episode/index/show/47675059-d46c-4ab7-87e0-c24cfb39c872/id/37063700

Why Jeeva AI Thinks the Future of Sales Still Needs People 06/05/2025

Why Jeeva AI Thinks the Future of Sales Still Needs People Ready to sell smarter, not harder? In this episode of Plugged In, Jeeva AI CEO Gaurav Bhattacharya reveals how he turned a failed startup into a multimillion-dollar AI platform that’s redefining sales productivity. From bold pivots to breakthrough growth, discover how Jeeva is helping sales teams automate the busywork and focus on what really closes deals. /episode/index/show/47675059-d46c-4ab7-87e0-c24cfb39c872/id/36859130

Why Bobby Gray Thinks TEXITcoin Could Be the Future of Localized Currency 05/26/2025

Why Bobby Gray Thinks TEXITcoin Could Be the Future of Localized Currency Bobby Gray, founder of TEXITcoin, joins Plugged In to discuss why Texas could become a new epicenter for decentralized digital currency and how TEXITcoin is offering a local, permissioned alternative to foreign-controlled crypto. The episode explores mining infrastructure, economic sovereignty, and Gray’s vision for real-world utility. /episode/index/show/47675059-d46c-4ab7-87e0-c24cfb39c872/id/36711440

How Ethan Barhydt and Voiceops Are Transforming AI-Driven Coaching 02/24/2025

How Ethan Barhydt and Voiceops Are Transforming AI-Driven Coaching AI is transforming sales coaching, and Voiceops is leading the charge. In this episode of Plugged In, host Mark Sephton sits down with Ethan Barhydt, CEO of Voiceops, who shares how his experience in AI led to the creation of AI coworkers—technology that analyzes customer interactions, delivers real-time coaching, and helps sales teams boost performance. Tune in to learn how AI-driven insights are reshaping the way businesses learn, adapt, and win. /episode/index/show/47675059-d46c-4ab7-87e0-c24cfb39c872/id/35403735

Reuben Vollmer’s Spout Is Reinventing How We Get Drinking Water 02/21/2025

Reuben Vollmer’s Spout Is Reinventing How We Get Drinking Water In this episode of Plugged In, Reuben Vollmer, CEO of Spout, sits down with host Mark Sephton and shares how he spent the last decade developing a countertop device that pulls clean drinking water straight from the air. He discusses the challenges of creating a consumer-friendly product, the technology behind Spout, and its potential impact on bottled water reliance. From testing in NASA-affiliated research to scaling for mass production, Vollmer’s journey is a deep dive into innovation, sustainability, and the future of water access. /episode/index/show/47675059-d46c-4ab7-87e0-c24cfb39c872/id/35375070

How Miles Beckett and Flossy Are Upgrading Dental Care with AI 02/17/2025

How Miles Beckett and Flossy Are Upgrading Dental Care with AI Join Plugged In as we sit down with Miles Beckett, CEO and founder of Flossy, to explore how AI is revolutionizing dental care. From his journey as a plastic surgeon to leading AI-driven healthcare solutions, Miles shares how technology is making dentistry more accessible and efficient. Discover the future of AI in healthcare, the power of innovation, and why embracing technology is the key to progress. /episode/index/show/47675059-d46c-4ab7-87e0-c24cfb39c872/id/35310435

Tracey Shirtcliff and ScopeBetter Are Reshaping Pricing Models in the Age of AI 01/31/2025

Tracey Shirtcliff and ScopeBetter Are Reshaping Pricing Models in the Age of AI In this episode, host Mark Sephton sits down with Tracey Shirtcliff, founder and CEO of ScopeBetter to discuss the speed AI is going to change the way professional service businesses are going to need to price. In this episode, we focus on: What is ScopeBetter? How AI is influencing the way companies handle project goals and pricing structures and what key steps should organisations prioritise to stay competitive. As Ai reduces time-intensive tasks, how can deliverables-based pricing help companies stay competitive while reflecting their value to clients? How businesses can emphasise the value and AI driven efficiency to ensure clients understand the full scope of benefits. Tracey’s website: https://www.scopebetter.com Tracey’s LinkedIn: https://www.linkedin.com/in/traceyshirtcliff /episode/index/show/47675059-d46c-4ab7-87e0-c24cfb39c872/id/35093580

The Future of Fintech and AI with Chirag Shah, Founder and CEO of Pulse 01/03/2024

The Future of Fintech and AI with Chirag Shah, Founder and CEO of Pulse In this insightful episode of Plugged In, Chirag Shah, the founder and CEO of Pulse and a fintech expert, discusses the transformative impact of AI and technology on small to medium enterprises (SMEs). As we kick off the new year, the conversation delved into the practicalities and profound implications of fintech innovations, particularly in the realm of one-click lending and data-driven decision-making. /episode/index/show/47675059-d46c-4ab7-87e0-c24cfb39c872/id/29329393

Exploring the Intersection of Technology and Daily Life 11/28/2023

Exploring the Intersection of Technology and Daily Life Mark and Jonas highlight the importance of using AI to automate repetitive and time-consuming tasks. They discuss the challenges of training AI bots and getting humans to effectively communicate with them. They also mention the resistance and concerns surrounding AI, with the goal of shifting the perception from seeing AI as a threat to viewing it as a helpful tool that can assist in various aspects of our lives and businesses. The podcast concludes by mentioning the use of AI bots in collecting and compiling data for reports, freeing up time for analyzing and making informed decisions. /episode/index/show/47675059-d46c-4ab7-87e0-c24cfb39c872/id/28822388

Plugged In

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